Xana Hotelle (Guangzhou Jiahe Wanggang Metro Station) Reviews

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, only 4 subway stations away, and the journey takes only 15 minutes. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, only 4 subway stations away, and the journey takes only 15 minutes. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: 尊敬的客人您好！首先真誠的跟您表示歉意，沒能讓您達到好的入住體驗，酒店的布草必須是要經過消毒在用高温熨燙的，酒店是屬於公共場所天南海北的客人都有，不消毒是沒人敢入住的，酒店走廊也是一樣，我們必須嚴格執行每天打掃吸塵消毒的，要保證每個客人都能安全的入住，像您這樣是比較很敏感的皮膚了，是不能貼身接觸消毒水之類的，因為我們每天接待很多客人，向您這種真的是很少遇到，建議您以後再住酒店可以帶自己的貼身床單，或者可以跟酒店説明，您的皮膚比較敏感，我們會為您提供一次性的床單儘量避免皮膚過敏，感謝您的支持與意見，祝您生活愉快！

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, only 4 subway stations away, and the journey takes only 15 minutes. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located close to Baiyun International Airport, with only 4 subway stations and a 15-minute drive. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry services, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located close to Baiyun International Airport, with only 4 subway stations and a 15-minute drive. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry services, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, with only 4 subway stations and a 15-minute drive. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, only 4 subway stations away, and the journey takes only 15 minutes. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, only 4 subway stations away, and the journey takes only 15 minutes. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: I am so disappointed that I didn't see your 5-point praise. However, I will work harder from today so that you can give us a 5-point praise next time you stay! I look forward to your next visit!

Response from Property: I am so disappointed that I didn't see your 5-point praise. However, I will work harder from today so that you can give us a 5-point praise next time you stay! I look forward to your next visit!

Response from Property: Dear Sir First of all, please allow me to express my sincerest apologies on behalf of the hotel. We are very sorry for the unpleasant stay you had and thank you for taking the time to report these issues to us. Regarding the room hygiene issues you mentioned (such as dirty toilet seat and towels not completely dry, etc.), this is obviously not up to our standards and has failed to meet your expectations. Please believe that this is not the level of service we want to provide to any of our valued guests. We have reported this to the relevant departments and will strengthen training to ensure that similar incidents do not occur again. We are also deeply sorry for the attitude of the front desk staff in handling your complaint and the failure to repair the curtain control system in a timely manner. Every guest deserves respect and efficient service support. We will take immediate measures to improve the communication skills and service attitude of our employees, and conduct a comprehensive inspection of the relevant facilities to ensure that all equipment is functioning properly. You are very welcome to come again and give us a chance to prove that we can do better. Apologize again for this poor experience Best wishes!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are very happy and we will continue to work hard to live up to your good comments. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. The hotel is strategically located next to Baiyun International Airport, only 4 subway stations away, and the journey takes only 15 minutes. The room is equipped with a 1.8*2 meter bed and high-quality warm bedding, 3D soft hug bed, 360-degree LED dressing mirror, double-door wardrobe, Inevatable toiletries, four-season flower tea bags, and pet jewelry boxes; it is also equipped with a 43-inch or above LCD smart TV, and you can enjoy free high-speed wireless network at any time; it also provides self-service laundry service, ironing racks, baby bathtubs and other baby rentals for you who are tired on the journey. Xiaoxi will continue to grow and hope to provide guests with more perfect services, so that male gods and goddesses can have a sweet sleep and the leisure of afternoon tea and books. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!

Response from Property: Dear guest, hello! First of all, we are very sorry for bringing you a bad stay experience. We are deeply sorry. We have communicated with the property to solve this problem. At present, there is no singing on the third floor. Because it is a comprehensive property, the hotel has also negotiated, and they are also installing soundproof rooms. There will be no singing before it is completed. Thank you for your support. If you encounter any problems, you can communicate and negotiate with us. We will give you a satisfactory result. I sincerely apologize to you here and wish you a happy life! Good luck at work!