CityNote Hotel (Beijing Road Pedestrian Guangzhou)

The only positive aspect of this hotel is its location—just a 2-minute walk to Dafo Temple and about 5 minutes to Beijing Road Pedestrian Street. Very convenient for sightseeing and shopping. Hotel allowed us to check out at 1pm and luggages are allowed to placed at the reception area but at own risk as the hotel staff did not check the guests that take the luggages. Hotel provides toiletries, hair dryer, shampoo, conditioner, shower gel, room slipper and towels which is good. However, several major issues made the stay uncomfortable: • Lobby access is inconvenient: The hotel lobby is located on Level 6, and the only access is via a small lift from Level 1. We had to wait around 15 minutes for the lift one night when returning. Very frustrating. • Room design is poor and lacks privacy: The room is very small, and the bathroom has only partial privacy. A curtain covers the glass partition near the bed, but if someone is at the basin, they can still see into the shower and toilet area. This setup is not ideal for friends or non-couples sharing a room. • Unhelpful staff: The lobby staff were not friendly and gave us two rooms on different floors, despite our booking being under the same reservation. The reason they gave us only one room at each level for our room type. Lobby staff asked me to pass them my phone for them to write review on my behalf which I didn’t allow them to do so during check out time. The staff asked me twice and a bit like threaten me that I need to give good review as they allowed me to check out at 1pm. Totally not satisfied with their service. Now i understand why so many good reviews in trip.com as all are written by hotel staff. • Inconvenient access card policy: Only one access card per room is provided. Since the lift requires the card for access, both guests must go in and out together—a major inconvenience if you’re not on the same schedule. Overall, while the location is excellent, the lack of privacy, unfriendly service. I would not recommend this hotel unless you’re traveling solo and prioritize location above all else. (Picture was taken when I stand at the entrance door.)

The hotel located right next to Beijing road. Very strategic location. The service of the staffs is very good & friendly. Recommended to stay!!!

I think everything is ok location and room is great but I think need to improve cleaning

I m very happy with the hotel, clean and nice. Location is good, nearby some famous eateries. Love it. Friendly front desk

Good location, just by Beijing Road. Lots of shopping, eateries, places of interests. But the entrance (which is an elevator) is a bit obscure, at the side of the building. Staff was not very friendly at the check-in desk and yet asked for 5 stars rating?!

I stayed in room 713, the room felt eerie…… and this room type is not even listed on Trip.com. Would also like to highlight: When I first checked in, the receptionist (a lady) suggested me to CANCEL my booking on Trip.com and requested me to book on their OWN WEBSITE instead…. stating that she can offer us free breakfast for 3 pax, totally UNSCRUPULOUS!! There is no security in this hotel at all, there is only ONE lift, sharing with few other accommodations and hotels, causing longer waiting times. Would not recommend this hotel, not worth the money (bad service and unhygienic too) 👎🏻👎🏻