Lavande Hotel (Guangzhou Panyu Hanxi Changlong Dashi Subway Station Store) Reviews
Lavande Hotel (Guangzhou Panyu Hanxi Changlong Dashi Subway Station Store)
No.100 Xinzhi Road, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Guangzhou Panyu Hanxi Changlong Dashi Subway Station Store) Guest Reviews
4.6/5
Very Good
5511 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(5511)
Positive reviews(5337)
Reviews with photos/video(1398)
Friendly front desk staff(601)
Many amenities(412)
Delicious breakfast(288)
Close to metro(239)
Convenient for shopping(235)
Perfect for kids(161)
Nice toiletries(126)
Negative reviews(174)
Sagar Jain
Deluxe Double Bed Room (Derucci Mattress, Quiet And Comfortable)
Stayed in May 2024
Family
2 review
2.2/5
Posted on Jun 30, 2024
Window wss open in the room, lock was broken can't close ,
Curtain was torn too,
Mosquitoes in the room.
Not satisfying
Response from Property: The general manager of the hotel replied: Dear guests: Hello, I am very sorry to see your dissatisfaction after checking in the hotel. The window of the room has a security controller, which can only be closed after opening. The curtains are double-layer design of transparent curtains and blackout curtains. There are many hot mosquitoes in Guangdong. The hotel is intimately equipped with electronic mosquito incense for every room.You can consult the 24H front desk phone at any time to help you solve any problems during your stay. I hope that my dear will choose to stay in our hotel next time and give us a chance to apologize to you!
Jacquin Suryadi
Business Twin Room (DeRUCCI Mattress + Smart Guest Control)
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Nice and comfort! Good food and very warm service frok front desk officer. Looking forward to stay at here again in the near future
Response from Property: 麗楓酒店3.0旗艦店回覆:尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Anonymous User
Family Room With Duplex Beds (Spacious And Neat + Air Purifier)
Stayed in Dec 2023
Family
15 review
3.2/5
Posted on Jan 27, 2024
Located down a sandy road ,about a 10 minute drive from chimelong circus and chimelong paradise is this hotel. On the same alley at night is an amazing night market with local street food. Very cheap and very tasty. We travelled during winter and was surprise to find the hotel with no hot water to shower. The breakfast was a small selection of good Chinese dishes but yet again to our surprise no hot water.... a shocking lack for a Chinese hotel! Other than this it was clean and in a perfect location.
Response from Property: Reply from the hotel general manager: First of all, thank you for your review of the hotel despite your busy schedule. We attach great importance to your feedback. Due to a municipal construction accident near the hotel, the hotel's hot water supply is insufficient. We are sorry that we were unable to provide it to you. A satisfactory stay experience, and we would like to express our gratitude to you for choosing us and for your suggestions. We hope that you will choose to stay in our hotel next time and give us a chance to make amends. We look forward to meeting you again and believe that you can see our changes. wish you a happy life! !
Guest User
Deluxe Twin Room (Derucci Mattress, Quiet And Comfortable)
Stayed in Nov 2023
Family
7 review
4.0/5
Very Good
Posted on Dec 23, 2023
Good!
Response from Property: The general manager of the hotel replied: Ahhh~ I must have been blinded. Xiao Li was very sad if it was not a five-point praise. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
Guest User
Executive Double Bed Room (Derucci Mattress, Spacious And Bright)
Stayed in Sep 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Smile people and good service
Response from Property: Dear guests, thank you very much for your praise of the hotel. The little brothers and sisters of the hotel are looking forward to your next visit to the hotel. I wish you a good trip.
Alex tee 21
Executive Double Bed Room (Derucci Mattress, Spacious And Bright)
Stayed in Oct 2023
Solo travellers
10 review
4.5/5
Great
Posted on Nov 19, 2023
A good hotel!!!
Cleanness is good!!!
Reach hotel too tired so never take photo this photo is when checkup time
Response from Property: The general manager of the hotel replied: Ah Ah ~ must be my eyes, not five points of praise, Xiao Li are very sad. You have any suggestions can leave us a message, we will try to do better, the next 5 points to you check-in experience.
Guest User
Family Room With Duplex Beds (Spacious And Neat + Air Purifier)
Stayed in Apr 2023
Family
1 review
3.5/5
Posted on May 16, 2023
Location is convenient if you are planning to visit Chimelong Park facilities, you can be there within 15 minutes with a didi. The hotel was nice, and overall clean. The stuffed animals for the kids is a nice gesture - but both were broken, they were replaced; and they couldn't keep them - we prepared our kids that this might happen, but maybe it would be better to put smaller stuffed animals in the room for the kids to take home with them (merchandise, something to remember).
The breakfast was very good!
Response from Property: Lavande Hotel 3.0 Flagship Store: After reading your feedback word by word, Xiaoli was overjoyed, as if the long-awaited Maxima finally met Bole who appreciates it! From your words, Xiaoli can see that you and your family must be warm and thoughtful people. We put the best things into your use experience. The feelings and satisfaction of you and your family are the greatest to us. affim! We will continue to work hard! Let's meet next time~~
Puleng
Business Double Bed Room (Derucci Mattress + Smart Guest Control)
Stayed in Nov 2023
Solo travellers
9 review
4.2/5
Very Good
Posted on Jan 16, 2024
The hotel is at the best location near the metro station. It’s beautiful and clean.
Response from Property: The general manager of the hotel replied: Ahhh~ I must have been blinded. Xiaoli was very sad if it was not a five-point praise. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
Bii_
Business Twin Room (DeRUCCI Mattress + Smart Guest Control)
Stayed in May 2023
Family
7 review
4.0/5
Very Good
Posted on Jul 22, 2023
Got smoke smell but is clean and big space room .. overall ȏҡ lo
Response from Property: 麗楓酒店3.0旗艦店:啊啊啊~一定是我看花眼了,不是五分的好評,小麗們都非常傷心的。您有什麼建議可以給我們留言,我們會努力做到更好,下次給您5分的入住體驗。
Rade Stanic
Smart Room - With View (Double Bed) (Fridge)
Stayed in Mar 2023
Business travellers
23 review
4.7/5
Amazing
Posted on Apr 27, 2023
Nice smart room, soft comfortable bed. They offer transfer to metro station Dashi
Response from Property: Lavande Hotel 3.0 Flagship Store: After reading your feedback word by word, Xiaoli was overjoyed, as if the long-awaited Maxima finally met Bole who appreciates it! From your words, Xiaoli can see that you and your family must be warm and thoughtful people. We put the best things into your use experience. The feelings and satisfaction of you and your family are the greatest to us. affim! We will continue to work hard! Let's meet next time~~
SANTOSH
Deluxe Double Bed Room (Derucci Mattress, Quiet And Comfortable)
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 27, 2024
Overall good 👍🏻!
Response from Property: 麗楓酒店3.0旗艦店回覆:親親您好,小石家一直以來都想為每一位親親提供最美好的入住體驗,希望親親下次我們能帶給親親滿5分的入住體驗,親親可以記得小石家,經常回來看看~
Guest User
Business Twin Room (DeRUCCI Mattress + Smart Guest Control)
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 31, 2023
I booked business double bed room for 7 days, room is very clean, specially the lighting is perfect, breakfast not bed, staff are friendly , they provides free shuttle bus to station, last but not miss is they have a laundry room with 3 washing machines n 3 cloth dryer machines which is very convience for people who stay more days. Will sure book again
.
Response from Property: 酒店總經理回覆:小麗感謝您在百忙之中給我們這裏大的鼓勵與支持,讓我們倍感喜悦,同時更加堅定了要用心做極致服務,為每一位客人帶來最棒的入住感受,會不斷去提高自己的工作技能,給您以最快的速度辦理入住和退房手續,看您這麼喜愛,記得還要“see you again”哦~
Guest User
Executive Twin Room (Derucci Mattress, Spacious And Bright)
Stayed in May 2024
Family
7 review
3.0/5
Posted on Jul 2, 2024
overall in average condition,
Response from Property: The general manager of the hotel replied: Dear guests, hello, thank you very much for your advice and recognition of Xiaoshi's family. Xiaoshi will continue to work hard and strive to get your full score next time. I hope you can continue to choose Xiaoshi's family next time. I wish you a happy life!
Guest User
Family Room (Child-Friendly Setup, Air Purifier)
Stayed in Oct 2023
Family
7 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Free shuttle near MRT station and a night market nearby too.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.
Guest User
Deluxe Double Bed Room (Derucci Mattress, Quiet And Comfortable)
Stayed in Mar 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Best hotel option in the area
Response from Property: Reply from Lavande Hotel 3.0 Flagship Store: Good morning dear~ The cool wind brings a fresh smell, the warmth of summer brings you the lovely, Xiaoshi family has love~ Welcome to visit us often!