I booked this hotel last minute, and honestly, I didn't have high expectations, but my actual stay pleasantly exceeded them. When I checked in, I was feeling a bit under the weather and coughing a lot. The front desk staff noticed and proactively brought me two cups of hot water. I wanted to ask about buying medicine, as nearby pharmacies were quite far and inconvenient to get to. The staff immediately told me I could order medicine via delivery, and the delivery driver could bring it directly to my room, so I wouldn't have to go down to the lobby to pick it up.
The room itself was spacious enough with good natural light, and all the toiletries were provided. If I had to point out a minor drawback, it's that during the holiday period, there were a lot of guests, and the lobby was quite noisy with people coming and going during check-in. However, once it was my turn, the check-in process was very quick. Later that evening, I called to request an extra bath towel, and it was delivered to my room very quickly. The cleanliness was spot-on; I didn't see any dust on the surfaces or floor. The location is good, not far from the subway station, making it convenient for getting around.
Many of the services were proactively offered by the hotel, rather than me having to repeatedly ask for them. When traveling, it's rare to find a hotel that pays such close attention to the guests' well-being. Overall, there were no unpleasant surprises, the value for money was decent, and it was a reassuring and solid stay.
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