Sheraton Guangzhou Panyu

Sheraton Guangzhou Panyu Reviews

Sheraton Guangzhou Panyu

No. 46 Wanhui 1st Road, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Sheraton Guangzhou Panyu
Sheraton Guangzhou PanyuSheraton Guangzhou PanyuSheraton Guangzhou Panyu
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Sheraton Guangzhou Panyu Guest Reviews

4.7/5
Outstanding
3345 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3345)
Positive reviews(3279)
Reviews with photos/video(573)
Near shopping area(201)
Convenient for shopping(195)
Delicious breakfast(180)
Friendly front desk staff(159)
Perfect for kids(109)
Great swimming pool(44)
Loved the night views(26)
Has facilities for children(20)
Negative reviews(66)
BertonCheung
Deluxe Twin Room
Stayed in Nov 2024
Family
11 review
4.5/5
Great
Posted on Dec 28, 2024
It has a stunning view over the landscape of the newly developed area. The room is clean and neat. The swimming pool comes with heat and the kids zone is in a compact size. Reasonable enough in a city. Not too far from Chimelong Safari Park , about 20 mins by DiDi. Few blocks away from the shopping and eating district, which makes this place isolate from the bustling hub. Overall, not too bad. P.S. It seems this Sheraton does not often use the Marriott app. Can't get a shaving kit/ any responses within 15 mins. Better to call the front desk.
Response from Property: Dear Guest, Thank you for staying with us at Sheraton Guangzhou Panyu and taking the time to provide us your review. You feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our ture service standards. Best regards! Sheraton Guangzhou Panyu
Kimchan15121212
Deluxe Twin Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Good for family trip and business Well service and unforgettable memories
Response from Property: Dear guests, we are honored to know that we can provide you with wonderful memories of staying in our hotel this time. We look forward to your visit again. We will spare no effort to create more comfortable and unforgettable memories for you. With the most sincere greetings! --Guangzhou Aoyuan Sheraton Hotel
Traveler Peter Tang
Dinosaur Themed Family Twin Room
Stayed in Nov 2024
Couples
29 review
4.5/5
Great
Posted on Jan 20, 2025
Location: 9/10 The location is excellent, just 7-10 minutes from the major shopping mall area. On your way back to the hotel, you'll find plenty of restaurants and convenience stores. Service: 9.5/10 While the room's air conditioning was a bit too warm during our three-day stay, the hotel staff consistently checked in on us and sent two technicians to resolve the issue. The housekeeping team also provided a fan without us needing to ask. Facilities: 7.5/10 The indoor swimming pool was under maintenance during our stay. Room Size: 10/10 The room size is excellent, more than enough for a family. I highly recommend trying the themed room for the kids! 位置:9/10 位置優越,距離主要購物中心僅需7-10分鐘。在返回酒店的路上,你會發現許多餐廳和便利商店。 服務:9.5/10 雖然我們在三天的住宿期間,房間的空調有點過熱,但酒店工作人員持續關心我們的情況,並派了兩位技術人員來解決問題。清潔團隊也主動提供了一台風扇,無需我們要求。 設施:7.5/10 室內游泳池在我們入住期間正在維修。 房間大小:10/10 房間大小非常出色,對於家庭來說絕對足夠。我強烈推薦讓孩子們嘗試主題房!
Response from Property: Dear guests: Thank you for your overall affirmation of Guangzhou Aoyuan Sheraton Hotel. Our dedication is to hope that every guest will enjoy an excellent accommodation experience. We will continue to work hard to provide you with impeccable service and experience, and look forward to your visit again. With the most sincere greetings! -- Guangzhou Aoyuan Sheraton Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Other
17 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Good location & facilities thanks for Echo excellent services
Response from Property: Dear guest, thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services. Best regards! --Sheraton Guangzhou Panyu
TriperG
Deluxe Twin Room
Stayed in Nov 2024
Family
21 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Nice and clean  Good location  Breakfast is awesome  Nice pool
Response from Property: Dear guest, thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services. Best regards! --Sheraton Guangzhou Panyu
Mr.Man on Aug 4-6, 2024
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 7, 2024
Beautiful and well-designed hotel, professional staff in reception, lobby, gym and swimming pool, good buffet, big and clean room, nice bed and matt, early check-in, efficient check-in process in minutes, free birthday cake and fast service for additional request of room supplies. Second to none hotel and it is the best hotel in China. My family did not want to go home. We will come again. 👍🏻👍🏻👍🏻👍🏻👍🏻❤️❤️
Response from Property: Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.Best regards!--Sheraton Guangzhou Panyu
Ka Ming
Deluxe Twin Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 16, 2024
Room was spacious and clean. The only downside was that the ventilation still made some light noise when switched off
Response from Property: Dear Guest, Thank you for staying with us at Sheraton Guangzhou Panyu and taking the time to provide us your review. Your feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our ture service standards. Best regards! Sheraton Guangzhou Panyu
Guest User
Premier Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel staff went above and beyond with their welcomes. When I first got off the taxi to get into the hotel I needed to check in and there was a family of five in front of me, so the hotel staff escorted me to the 40th floor for a speedy check in. The hotel is overall stunning, provided all the amenities. The massage from the Bali spa was really relaxing, and hotel offered a wonderful high tea and a selection of delicious food from the cafe and restaurant.
Response from Property: Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are also excited to learn of your satisfaction with our service. We look forward to welcoming your next visit. Best regards!--Sheraton Guangzhou Panyu
Wang
Deluxe Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Location is not near the main city centre, but it is surrounded by many modern malls. Good 5 star hotel and good stay.
Response from Property: Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.Best regards!--Sheraton Guangzhou Panyu
Chua
Deluxe Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Location is very good. The food are delicious. Walking distance to shopping mall.
Response from Property: Dear Guest, Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are glad to hear that you are satisfied with the location and food and have an enjoyable stay in our hotel. We look forward to welcoming your next visit. Best regards!--Sheraton Guangzhou Panyu
Guest User
Dinosaur Themed Family Twin Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Sally Vicky Sara derry provided great customer service during our stay. We had a great time. Thank you so much for the hospitality.
Response from Property: Dear Guest, thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are also excited to learn of your satisfaction with our associate Vicky, Sally, Sara who has impressed you. We look forward to welcoming your next visit. Best regards! --Sheraton Guangzhou Panyu
Clement Kin Kwan
Premier Twin Room
Stayed in Feb 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Rainbow called me just now and asked for my overall feedback on the hotel. I had a positive experience with stay in the Sheraton hotel and I want to emphasis the following points for good record sake. 1) Check-in and overall services from the front desk were seamless and efficient. There was added security at night time to ensure that individuals will need to register before going back to the room. 2) The room was in great condition and as promised, it was a non-smoking room 3) Unfortunately, my schedule was pretty occupied so I was not able to visit any of the restaurants in the hotel Last but not least, Sheraton never disappointed and I will stay there again on my next visit to Guangzhou. Keep up the excellent services.
Response from Property: Dear Guest, thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We are also excited to learn of your satisfaction with our associate Rainbow who has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. Best regards!--Sheraton Guangzhou Panyu
Matt 马特
Premier King Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Was very lucky to get a free upgrade. But even if not, the hotel is so nice, very clean, polite staff, and good location in the heart of Panyu district CBD.
Response from Property: Thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We hope to provide you with better service in the future and look forward to your visit again. 致以最诚挚的问候!--广州奥园喜来登酒店
Wai Wah
Deluxe King Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
very good hotel, will try again soon
Response from Property: Dear guest, thank you for staying at Sheraton Guangzhou Panyu. We are pleased that you have an enjoyable stay in our hotel. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services. Best regards! --Sheraton Guangzhou Panyu
성민
Premier Twin Room
Stayed in Dec 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The staff were kind and nice. The cleanliness of the hotel bed was also excellent. I want to stay again next time.
Response from Property: Thank you for staying at Sheraton Guangzhou Panyu and taking the time to share your experience. We are delighted to know that you have enjoyed your stay with us. Your assertive ratings are a great motivation to the team. We will continue to curate seamless and enjoyable experiences for our guests. My team are looking forward to welcoming you back in the near future!Best regards,Sheraton Guangzhou Panyu