Guest Reviews of Hello Light Hotel (Guangzhou Yantang Metro Station)
8.3/10
133 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.2
Service8.4
Cleanliness8.3
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All reviews(133)
Positive reviews(124)
Reviews with photos/video(20)
Easy to get around(37)
Great value for money(19)
Close to metro(12)
Average sound insulation(8)
Friendly front desk staff(7)
Many amenities(6)
Perfect for business trips(5)
Clean bedding(5)
Negative reviews(9)
OmarTayo
Deluxe Room (2 Beds)
Stayed in Sep 2024
Business travellers
86 review
6.0/10
Posted on Nov 11, 2024
Common hotel in Yantang area. Budget hotel, recommended to anyone
Mike$888
Deluxe Double Room
Stayed in Mar 2025
Business travellers
18 review
8.0/10
Very Good
Posted on Apr 15, 2025
The hotel location is good nearby the City center beside the main road.
Giang Nguyen 90
Deluxe Double Room
Stayed in Mar 2024
Family
4 review
5.0/10
Posted on May 6, 2024
I was in Guangzhou for more than 12 hours, thus my first choice is a location close the metro and direct to the airport. Perhaps the time I booked was busy due to the Canton Fair, hence that hotel pricing was overly high. 4. From our perspective, the hotel appeared to be more of an apartment building.However, I would not suggest this hotel to you for the following reasons:
1. The bathroom facilities are outdated and in terrible condition. You can see the toilet seat, which was old and damaged, but it was still not replaced.
2. The toilet flushing noise might linger for over 5 minutes and was louder than the outside transportation noise (my room overlooks the street).
3. The room's soundproofing was inadequate, resulting in loud and clear conversations from nearby guests.
4. The bathroom drain smelled awful.
5. Obtaining the hotel's wifi password requires a Chinese phone number and verification code. Please keep in mind that you must first request an unlock from the receptionist before receiving the code for your phone. I'm simply wondering how I may use the hotel's WiFi if I don't have the Chinese phone number?
VIGNESH RAJAGANESAN
Standard Single Room
Stayed in Feb 2025
Business travellers
4 review
7.0/10
Posted on Apr 1, 2025
Fully smoking not Maintenance properly
MUHAMMAD ORERA ROUSHAN
Standard Single Room
Stayed in Feb 2024
Couples
7 review
10.0/10
Outstanding
Posted on May 1, 2024
It’s easy pretty neat and clean hotel.
Guest User
Deluxe Double Room
Stayed in Mar 2025
Travel with friends
4 review
1.0/10
Posted on Apr 20, 2025
The hotel is next to the road and is very noisy. There are still a lot of vehicles at 3 or 4 in the morning, which makes it hard to sleep. The hygiene is very poor. The quilts and sheets are yellowed and feel not clean. There is no front desk phone number in the room. Changing rooms requires extra money.
Original TextTranslated by Google
Response from Property: Dear customer, all the linens in our store are cleaned by a chain cleaning company just like other star-rated hotels. If you are not satisfied with the sheets, you can contact the waiter to change them. During the Canton Fair, the rooms are relatively full, and your room type is full. It is reasonable to change to a superior room type and make up the difference. We are deeply sorry for your accommodation experience this time, and thank you for your valuable suggestions. Thank you.
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Sep 25, 2024
The room is very cost-effective👍The sheets are very clean and the hygiene is good enough. What else do you need a bicycle?
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of our hotel. We look forward to seeing you again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travellers
8 review
6.0/10
Posted on Jun 30, 2024
I was looking for it temporarily. What kind of bike could I ask for at this price? But I probably won’t settle for anything in the future...
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Ningmengdetian……
Deluxe Room (2 Beds)
Stayed in Jun 2024
Business travellers
40 review
2.0/10
Posted on Jul 13, 2024
The room had a strong smell, and there was a sewer smell as soon as I opened the door.
Original TextTranslated by Google
Response from Property: Dear guest, we failed to satisfy you. It is indeed our fault. The smell in the room is caused by the congestion of the toilet drainage. We have arranged for the housekeeping department to check and deal with it. We hope to give you a satisfactory stay experience next time. Thank you for your support and wish you a happy life.
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travellers
14 review
2.0/10
Posted on Oct 7, 2023
Hygiene is not good enough, the bed is very itchy when I sleep on it, I have been scratching it since midnight, especially on my head, my skin is bleeding even if I scratch it
Original TextTranslated by Google
Response from Property: Dear guest, we failed to satisfy you. It is indeed our fault. The bed sheets in our hotel are guaranteed to be changed every day, and they are disinfected and cleaned by outsourced chain linen companies. If you have any questions about the bed sheets next time you stay, you can contact the housekeeping department for replacement. Thank you.
Anonymous User
Deluxe Double Room
Stayed in Jul 2023
Couples
2 review
5.5/10
Posted on Aug 12, 2023
The front desk service is okay, like a freshly graduated college student, but the cleaning lady is very impatient when I ask her for things. The hotel is not very clean and dirty, but the location is good. I rented a house nearby before, and I am familiar with it and live here. It's on the side, and it's also close to the subway entrance. It takes about ten minutes to walk there, but the water pressure is really bad, and the hot water is very small
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,很抱歉讓您困擾了,關於您的反饋,我們已經嚴肅整頓客房部門的房間清理問題,,非常感謝您的反饋,祝您生活愉快,工作順利!
Tuernailishangyin
Deluxe Double Room
Stayed in Mar 2024
Business travellers
4 review
8.0/10
Very Good
Posted on Apr 29, 2024
It's OK, but please note that parking is not free!
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Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Travel with friends
3 review
10.0/10
Outstanding
Posted on Oct 16, 2023
The service is very good and the young lady is very enthusiastic. Even at three or four o'clock in the middle of the night, she will be polite and keep smiling. Just a little joke. I won’t have the same attitude just because I work the night shift. The room is also very clean and tidy
Original TextTranslated by Google
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on Aug 16, 2024
Very satisfied with the service
Original TextTranslated by Google
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Family
1 review
7.0/10
Posted on Oct 4, 2023
It's very convenient to eat around, and the subway entrance is about 100 meters away. The hotel environment is average