CITYJOIN Hotel (Ximenkou subway station store)

CITYJOIN Hotel (Ximenkou subway station store) Reviews

CITYJOIN Hotel (Ximenkou subway station store)

9F, Zhuhai Tequ Hotel, No.11-15 Haizhu North Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
CITYJOIN Hotel (Ximenkou subway station store)
CITYJOIN Hotel (Ximenkou subway station store)CITYJOIN Hotel (Ximenkou subway station store)CITYJOIN Hotel (Ximenkou subway station store)
Check available rooms for your travel dates
We Price Match
1 night

CITYJOIN Hotel (Ximenkou subway station store) Guest Reviews

4.7/5
Outstanding
2154 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2154)
Positive reviews(2123)
Reviews with photos/video(466)
Easy to get around(359)
Convenient location(328)
Close to metro(221)
Friendly front desk staff(195)
Well decorated(141)
Well designed(108)
Good audiovisual experience(71)
Negative reviews(31)
Scarlett Lim
Cozy Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
My family and I had an exceptional stay at this hotel! The rooms are spacious, immaculately clean, and beautifully designed, providing a perfect blend of comfort and luxury. The staff went above and beyond to ensure every need was met, offering warm hospitality and prompt service. The amenities, including the laundry room and toiletries, were top-notch, making my experience even more enjoyable. The hotel is strategically location within 3-5 mins walk away from the subway station. Highly recommend this place for anyone looking for a relaxing and comfortable stay! Love, from Singapore!
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Chengji will be the warmest and most unique one in your memory! Come back to Chengji often, and I wish you well.
Bernie123
exquisite room
Stayed in Nov 2024
Solo travellers
20 review
4.7/5
Amazing
Posted on Dec 30, 2024
The staff is very nice. Room was comfortable and nice looking. Location is good, but it the street was noisy one night on a weekend. I would repeat this hotel.
Response from Property: Dear guest, thank you very much for your review of the hotel! I am very sad that I did not get your five-point review. You can contact the front desk staff 24 hours a day to help you solve any problems you encounter during your stay. I believe that our colleagues will serve guests more meticulously in the future. I look forward to your stay again to experience Chengji's better service
May Loon
Elegant 2-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Like everything about it except the following. - couldn’t carry heavy luggage up the stairs on arrival - the lifts have a bad cigarette stench
Response from Property: Hello! Thank you for your 5-point review! Every city always has a reason to miss it, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope the city ruins will be the warmest and unique one in your memories! Come back to the city ruins often and wish you well.
Guest User
Cozy Queen Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Good service. Receptionist is nice and helpful. Walkable distance to Beijing road
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Chengji will be the warmest and most unique one in your memory! Come back to Chengji often, and I wish you well.
Agnes
Light and decoration room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 11, 2024
The location was good with supermarket, eateries within walkable distance. However, the cleanliness of the room could be better. Overall, it was still a good stay at this hotel.
Response from Property: Dear guest, thank you very much for your review of the hotel! I am very sad that I did not get your five-point review. You can contact the front desk staff 24 hours a day to help you solve any problems you encounter during your stay. I believe that our colleagues will serve guests more meticulously in the future. I look forward to your stay again to experience Chengji's better service
Guest User
exquisite room
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 27, 2024
Clean and convenient hotel. We like this hotel very much. Hope to come back again.
Response from Property: Dear guest, thank you very much for your review of the hotel! I am very sad that I did not get your five-point review. You can contact the front desk staff 24 hours a day to help you solve any problems you encounter during your stay. I believe that our colleagues will serve guests more meticulously in the future. I look forward to your stay again to experience Chengji's better service
Corinna C
exquisite room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Staff were very friendly and helpful. Location is very convenient. There's a Dim sum restaurant (not part of the hotel), very well patronised by the locals, that serves breakfast lunch & dinner at very affordable prices.
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Chengji will be the warmest and most unique one in your memory! Come back to Chengji often, and I wish you well.
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Family
1 review
4.7/5
Amazing
Posted on Mar 12, 2025
The counter staffs are excellent and help to solve many issues that you may have. Kudos to the staffs and keep up the good work
Response from Property: 尊敬的客人您好,非常感謝您對酒店的點評哦!沒能拿到您的五分點評很傷心呢。您在店期間發生的一切問題都可以24小時隨時聯繫前台人員協助您解決。相信日後我們的同事在為客人服務將更加細緻。期待您的再次入住感受城跡更好的服務
Junes
Elegant 2-bed Room
Stayed in Aug 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Excellent location, room clean and spacious. Staff are friendly and helpful. Will come back again.
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Chengji will be the warmest and most unique one in your memory! Come back to Chengji often, and I wish you well.
Guest User
exquisite room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 7, 2025
Very nice!  Confusing Entrance on the first floor but the hotel on the 9th floor is all clean and nice. Close to a lot of things. Stayed for 4 days
Response from Property: 您好!感謝您的5分點評哦!每個城市總會有讓人惦念的理由,每個季節都有難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望城跡會是您回憶裏最温馨最獨特的那個!常回城跡看看哦,祝安好
JBWKoh
Elegant 2-bed Room
Stayed in Jan 2025
Travel with friends
1 review
4.0/5
Very Good
Posted on Feb 19, 2025
Our rooms were very stuffy as the aircon was not working and we were expected to open the windows for ventilation ! Hotel lobby on the 9th floor, we had to carry our luggage over a flight of steps before we can get to the lift lobby to take the lift to the hotel lobby.
Response from Property: 小主,您好!首先感謝您選擇入住城跡酒店,這次給您帶來的不便,我們深感歉意。 您説空調問題,我們會和樓下物業反映此問題,由於空調開關都是統一控制,所以物業會根據温度去控制, 但是最近都是開啟冷風狀態。 這次給您帶來的不好印象,我們全體員工會好好檢討整改。希望能得到您的見諒,您的寬容和理解是對我們工作的鼓舞和支持!祝一切順利!
iulianski
deluxe room
Stayed in Nov 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Good experience
Response from Property: 您好!感謝您的5分點評哦!每個城市總會有讓人惦念的理由,每個季節都有難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望城跡會是您回憶裏最温馨最獨特的那個!常回城跡看看哦,祝安好
Guest User
exquisite room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Hotel is clean and nicely decorated. Staff are friendly and helpful. If you are a Muslim I found 2 nearby halal restaurants and the foods are delicious. Nearby Huaisheng mosque too. Easy to go around with Didi or using nearby Metro station.
Response from Property: 您好!感謝您的5分點評哦!每個城市總會有讓人惦念的理由,每個季節都有難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望城跡會是您回憶裏最温馨最獨特的那個!常回城跡看看哦,祝安好
Guest User
exquisite room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Really good hotel in a central area of Guangzhou. Staff was lovely and extremely helpful. The hotel rooms are comfortable, clean and very spacious. I personally found the tea tables by the windows very romantic.
Response from Property: 您好!感謝您的5分點評哦!每個城市總會有讓人惦念的理由,每個季節都有難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望城跡會是您回憶裏最温馨最獨特的那個!常回城跡看看哦,祝安好
Regina
exquisite room
Stayed in Dec 2024
Travel with friends
2 review
3.7/5
Posted on Jan 6, 2025
Clean, simple. Decent enough projector screening. Near 北京路。 Good front desk service with recommendations. Take note the hotel is within a building at Level 9. Not much of an issue.. There's a washer & dryer at Level 10 for free use. Just need to keep an eye or check on it cos people may pause your load.
Response from Property: 尊敬的客人您好,非常感謝您對酒店的點評哦!沒能拿到您的五分點評很傷心呢。您在店期間發生的一切問題都可以24小時隨時聯繫前台人員協助您解決。相信日後我們的同事在為客人服務將更加細緻。期待您的再次入住感受城跡更好的服務