Guangzhou  Railway South Station Atour Hotel

Guangzhou Railway South Station Atour Hotel Reviews

Guangzhou Railway South Station Atour Hotel

3 / F, Building A2, 230 Sanfang Road, Shibi Street, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Guangzhou  Railway South Station Atour Hotel
Guangzhou  Railway South Station Atour HotelGuangzhou  Railway South Station Atour HotelGuangzhou  Railway South Station Atour Hotel
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Guangzhou Railway South Station Atour Hotel Guest Reviews

4.8/5
Excellent
5582 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(5582)
Positive reviews(5479)
Reviews with photos/video(622)
Delicious breakfast(932)
Friendly front desk staff(730)
Close to train station(183)
Perfect for business trips(173)
Good sound insulation(153)
Great lift(81)
Easy to call taxis(47)
Clean windows(32)
Negative reviews(103)
Happy Trip@world
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Jan 2025
Travel with friends
16 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Nice hotel and hospitality. Professional service and nice welcome drink. Thanks a lot
Response from Property: Duoduo's efforts are only for your praise. Thank you for liking our natural, fresh, simple and quiet living environment. The best travel is to feel a sense of familiarity in a strange city, a long-lost touch, feel the neighbors, feel Atour, Duoduo will always be your harbor for rest.
Quesst lim
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Sep 2024
Business travellers
9 review
4.2/5
Very Good
Posted on Nov 3, 2024
Overall this hotel is good, sleeping bed is comfortable. If you travel to train station this hotel super near.
Response from Property: Thank you very much for your review. It is a pity that we did not get your 5-point praise. We will learn from your suggestions and strive to satisfy every guest. Atour Hotel is a humanistic hotel with the theme of reading and photography. We advocate a lifestyle. We are trying our best to create the fourth space and create a warm service experience for every Atour friend. We look forward to your stay again.
Guest User
Executive Queen Room
Stayed in Dec 2024
Family
1 review
2.5/5
Posted on Jan 7, 2025
Overall, we were so disappointed in the place we cancelled our second night and booked another place. The receptionist was not very professional, the room was below average - the master card slot was falling apart, the room was dusty and it just felt dirty. Let alone anyone with allergies, our whole family was sneezing all night because of the dust/dirty air vents. We didn’t even bother trying the breakfast to avoid disappointment. The only plus side is that it’s close to GZ south station and it has a lot of food options and convenience stores below. We went to Atour because it was supposed to be a well trusted chain of hotels but it’s the first and the last time we’d stay with them.
Response from Property: 親愛的朵友,很榮幸您能選擇我們酒店並分享您的入住體驗,同時也非常感謝您能對我們的工作提出建議和監督,在此對於在入住期間沒能給您良好的體驗表示真誠的歉意。針對您提出的意見,我們會逐一的進行整改。為客人提供乾淨舒適的客房、給旅途上的人們傳遞温暖一直是我們的宗旨。我們將繼續提高自身水平,讓您住得安心,心中温暖!期待能再次與您相遇!謝謝!
YashSanghvi9
Superior 2-bed Room
Stayed in Nov 2024
Business travellers
4 review
4.7/5
Amazing
Posted on Dec 22, 2024
The location is slightly farther from the station than what I'd have expected. Also, the lifts are slow and the hotel reception being on the 3rd floor doesn't help. Otherwise the hotel is good.
Response from Property: 非常感謝您的點評,很遺憾沒有得到您的5分好評,我們致力讓每一位客人滿意。亞朵酒店,以閲讀和攝影為主題的人文酒店,我們提倡一張生活方式,我們在極力創造第四空間,為每一朵友都創造温暖的服務體驗,期待您的再次入住
Slocum
Stayed in May 2024
Solo travellers
26 review
3.0/5
Posted on Jun 20, 2024
Stayed in Atour before.. this is probably the below Par hotel... Location is in a new maybe 4 or 5 years old satellite town... Not convenience for any things except to walk or Private taxi to Fast or train station... Rooms are not Super big as in picture... Lobby on 3rd fl. Only 2 lifts to service the block.. ridiculous.... Concept.. Breakfast area is not big and the food varieties are not impressive either.... All most everything is overated... Not even a single staff could understand... "Toilet" Just trying to go international, but sad it's not even close....it's better to get a hotel downtown, if you need the fast train there are cross line you could easy... The train connectivity is good... Plus Easy and plenty restaurants downtown...
Response from Property: Dear Duoyou, we are very honored that you chose our hotel and shared your stay experience. We sincerely apologize for not giving you a good stay experience! Your opinions are very important to us. We will also actively promote and improve. We hope you can give us another chance to serve you. We will give you a better and more comfortable experience. Looking forward to meeting you here! Thank you!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Nice and friendly staff. Clean and comfortable. A lot of restaurants nearby. Excellent service.
Response from Property: 十分感謝您對我們的五分好評,給朵兒們一個大大的鼓勵與支持。您對我們的肯定是我們最大的動力,期待您的下次光臨~
WongElise
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
What I like about this hotel is that the hotel is with modern design, tiles floor in the room, bright and clean. The reception is helpful to help with early check-in arrangement. The hotel also comes with free supper. Will definitely choose Atour again if I visit China again.
Response from Property: 能得到您的認可,朵兒真的非常開心呢。亞朵是以“閲讀”和“人文攝影”為主題的人文酒店。我們為您提供高品質的客房產品設施、細緻温馨的服務就是為了讓您在舟車勞頓中感受到家的温暖,來到亞朵,就像回到家裡一樣。亞朵有您一直的陪伴,相信會越來越好
Gustavo B Stringari
Executive Queen Room
Stayed in Nov 2024
Business travellers
13 review
4.5/5
Great
Posted on Dec 24, 2024
Lobby is in the 4th floor. That's a bit unusual for foreigners. Service is good and breakfast is also good.
Response from Property: 親愛的朵友您好!非常遺憾沒有能讓您有滿意的體驗。感謝您對我們的監督和建議。亞朵是以“閲讀”和“人文攝影”為主題的人文酒店。我們致力於為所有的客户提供高品質的客房產品設施、細緻温馨的服務讓客户在舟車勞頓中感受到家的温暖,來到亞朵,就像回到家裡一樣。不足之處,我們一定整改,相信有您一直的陪伴,亞朵會越來越好。期待與您的再次相遇。
Adrian Frank
Superior 2-bed Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Nice new hotel, very clean and welcoming. Great laundry facilities.
Response from Property: 親愛的家人,您的點評猶如冬日裏的陽光一般温暖~亞朵酒店對於每位來店的客人都充滿了感恩之心,您的信任和支持,這是我們努力進步的最大動力。
Guest User
Executive 2-bed Room
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 1, 2024
We stayed here for one night before travelling out via Guangzhou South railway station. The hotel is a short taxi ride away, making it very convenient for travellers. The rooms are spacious, clean, with powerful showers. We were pleasantly surprised by the breakfast spread and tucked into a full meal before travelling out. Our 2 young children had a good night rest at the hotel. Highly recommend for travellers looking to stay near the railway station.
Response from Property: 非常感謝您的點評,很遺憾沒有得到您的5分好評,我們會吸取您的建議,致力讓每一位客人滿意,亞朵酒店,以閲讀和攝影為主題的人文酒店,我們提倡一張生活方式,我們在極力創造第四空間,為每一朵友都創造温暖的服務體驗,期待您的再次入住
MiuMiu26
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Very good
Response from Property: 可愛的家人:您好!非常感謝您對我們的支持和厚愛!很高興我們能帶給您一次滿意的入住體驗,我們所取得的每一點進步和成績離不開您支持和信任,您的認可是我們全體夥伴尋求更高服務品質的動力。誠摯邀請您再次光臨,祝您生活愉快!
Guest User
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 31, 2025
The staff was helpful n efficient. The AC is a bit high in during my stay
Response from Property: 非常感謝您的點評,很遺憾沒有得到您的5分好評,我們會吸取您的建議,致力讓每一位客人滿意,亞朵酒店,以閲讀和攝影為主題的人文酒店,我們提倡一張生活方式,我們在極力創造第四空間,為每一朵友都創造温暖的服務體驗,期待您的再次入住。
Guest User
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Oct 29, 2024
This hotel has everything you need. Late night porridge really helps as I’m always back late from shopping in the day. You can buy more food from downstairs to go with porridge if you are back really late. The staff are always ready to answer your question. Just add them to WeChat. I did my laundry during my stay and all clothes are clean and dry before I set off to another city. To go to any shopping or attractions , is always 30 mins didi journey but it’s really fine because you can enjoy the quiet area. You can jog in the morning around the estate. There are food and convenience stores below the hotel.
Response from Property: 非常感謝您的點評,很遺憾沒有得到您的5分好評,我們會吸取您的建議,致力讓每一位客人滿意,亞朵酒店,以閲讀和攝影為主題的人文酒店,我們提倡一張生活方式,我們在極力創造第四空間,為每一朵友都創造温暖的服務體驗,期待您的再次入住。
Guest User
Executive Queen Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The mattress was too hard. Otherwise, a great hotel with an inner courtyard space.
Response from Property: 能得到您的認可,朵兒真的非常開心呢。亞朵是以“閲讀”和“人文攝影”為主題的人文酒店。我們為您提供高品質的客房產品設施、細緻温馨的服務就是為了讓您在舟車勞頓中感受到家的温暖,來到亞朵,就像回到家裡一樣。亞朵有您一直的陪伴,相信會越來越好
Clement Kin Kwan
Superior Double Bed Room (Screen Projection TV + Mini Fridge)
Stayed in Nov 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Very pleasant stay, this is my 6th time staying there. Staff is quite attentive
Response from Property: 能得到您的認可,朵兒真的非常開心呢。亞朵是以“閲讀”和“人文攝影”為主題的人文酒店。我們為您提供高品質的客房產品設施、細緻温馨的服務就是為了讓您在舟車勞頓中感受到家的温暖,來到亞朵,就像回到家裡一樣。亞朵有您一直的陪伴,相信會越來越好