Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road)

Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road) Reviews

Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road)

Nanzhou Building, No. 861 Nanzhou Road, Haizhu District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road)
Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road)Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road)Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road)
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Vienna Hotel (Guangzhou Convention & Exhibition Center Nanzhou Road) Guest Reviews

4.7/5
Outstanding
871 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(871)
Positive reviews(848)
Reviews with photos/video(57)
Awesome amenities(107)
Great location(94)
Classy environment(67)
Friendly front desk staff(64)
Delicious breakfast(61)
Perfect for business trips(43)
Easy to get around(41)
Convenient parking(33)
Negative reviews(23)
Charnvit
TRIPLE DELUXE
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 23, 2024
the room is quite wide and clean. Breakfast is ok for the money paid. Beside hotel have whole day local market. Location is ok, but a little bit far from mrt.
Response from Property: Dear guest,Thank you for your feedback. We are glad to hear that you found our room wide and clean and that the breakfast was satisfactory for the price you paid. The local market near the hotel is indeed a great addition for our guests to explore.Regarding the location, we understand that the distance from the MRT might be a concern for some. However, we hope that the other conveniences and amenities we offer make up for it. We are constantly looking for ways to improve our services and facilities, and your comments are valuable to us.We look forward to welcoming you again in the future.Best regards,Goodbye。
Guest User
Standard Double Room
Stayed in Mar 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel service is very good, the rooms are European style and tall.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to hear that you have affirmed our hygiene and comfort, and we are also very pleased that you are satisfied with our lighting and price. We have always been committed to providing guests with a high-quality accommodation experience, and your satisfaction is our greatest motivation. We look forward to your visit again, and we will continue to provide you with better service. Thank you!
Xiaoheige
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
23 review
4.0/5
Very Good
Posted on Feb 19, 2024
I booked it on Ctrip in advance during the holidays. The location is still a certain distance from the Guangzhou Tower, but it is better to drive by yourself. The handsome guy at the front desk is nice. He gave me a free breakfast coupon when I brought my children.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road. Thank you very much for your recognition of our staff, and we will continue to work hard to bring you quality service. The hotel is in an excellent location, a 12-minute walk from Lijiao Subway Station and a 30-minute drive from the railway station, which is convenient for your travel and suitable for your business trip. We look forward to your visit again.
Nanbeiqingfeng
Deluxe Double Room
Stayed in Jan 2024
Solo travellers
22 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The price can be reduced by 100 yuan. The price can be reduced by 100 yuan. The price can be reduced by 100 yuan. The price can be reduced by 100 yuan.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Vienna Exhibition Center Nanzhou Road Branch. We are sorry that we did not bring you a satisfactory stay experience. Due to the adjustment of hotel prices during the Spring Festival, the hotel room rate is already a preferential price compared to the surrounding market. I am really sorry that I did not bring you a satisfactory stay experience. If you have any questions next time, you can contact our front desk in time. Our front desk is staffed 24 hours a day. We will continue to work hard to provide you with better service and a comfortable environment! I sincerely apologize to you again. I wish you a happy life and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Jul 2024
Other
5 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The room is clean, bright and tidy. The location is good. There is a parking lot and a breakfast room. The breakfast is good in color and smell. There are many choices. It is also very close to Haizhu Lake. You can go for a walk in the evening.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road Branch. Thank you very much for your recognition of our staff. We will continue to work hard to provide you with high-quality services. The hotel has an excellent location. It is a 12-minute walk from Lijiao Metro Station and a 30-minute drive to the train station, which is convenient for your travel. It is suitable for your business trip. We look forward to your visit again.
Guest User
Standard Double Room
Stayed in Jul 2024
Couples
31 review
5.0/5
Outstanding
Posted on Aug 7, 2024
When I went out to play, I chose a hotel with the best value for money. I felt that the brand Vienna was the most reliable place to stay when traveling. The environment and hygiene are really good. There is a street nearby with a lot of food, and there are basically no pitfalls. The front desk is very eye-catching. Very friendly to guests, well-equipped facilities, parking lot, and robots delivering meals to the room~
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online personal butler "Xiaowei". Thank you for taking the time to write a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road Branch. Thank you very much for your recognition of our staff. We will continue to work hard to provide you with high-quality services. The hotel has an excellent location. It is a 12-minute walk from Lijiao Metro Station and a 30-minute drive to the train station, which is convenient for your travel. It is suitable for your business trip. We look forward to your visit again.
Guest User
Standard Double Room
Stayed in Oct 2023
Other
7 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The service attitude is very good, the hygiene is very clean, the service is very thoughtful and considerate, the overall comfort is very good, and it is very close to the workplace, very convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road. Thank you very much for your recognition of our staff, and we will continue to work hard to bring you quality service. The hotel has an excellent location, a 12-minute walk from Lijiao Subway Station, and 4 subway stations to Guangzhou Tower and Hanxi Chimelong; a 30-minute drive to the railway station, which is convenient for your travel and suitable for your business trip. We look forward to your visit again.
Guest User
Business Double Room
Stayed in Oct 2023
Business travellers
4 review
2.2/5
Posted on Nov 19, 2023
Disadvantages: 1: There is nothing to eat for Vienna breakfast. There is only one mouthful of hot water. There is no hot tea. It tastes bad. The toast is said to be broken and cannot be used. There are not many varieties. The steamed buns are all cold!! 2: There are cockroaches as soon as you enter the bathroom. The pillows are uncomfortable and the windows cannot be opened. 3: The shower head cannot be hung. I feel dizzy when taking a shower. It is dirty everywhere. The facilities are old. The tiles are broken. The sofa is also broken. I don’t want to sit on it. No sound insulation at all. I can hear people talking outside clearly. Pros: The service is OK
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Vienna Exhibition Center Nanzhou Road Branch. We are sorry that we did not bring you a satisfactory stay experience. There is a tea area in the hotel lobby that provides hot water and hot tea. For the relevant issues you raised, we have notified the relevant departments to make rectifications. If you have any questions next time you stay, you can contact our front desk in time. Our front desk is staffed 24 hours a day. We will continue to work hard to provide you with better service and a comfortable environment! I sincerely apologize to you again~ I wish you a happy life and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travellers
1 review
4.3/5
Very Good
Posted on May 3, 2024
After exiting Lijiao subway station, you have to walk 1.2km through a desolate urban village to get to the hotel. At first, I looked at the map and wondered: Huh?! Is this Guangzhou? And there are no street lights in the front of the village. If you are a foreigner who has just arrived, you will be scared to walk at night, especially girls - but in fact, there is no need to be afraid. Just walk normally. There are normal residents there. The hotel has complete overall facilities. The self-service laundry room is very good. Although it is in Haizhu District, it is actually a semi-suburban area. It is very quiet at night, but the breaker will start working at 8 o'clock in the morning. The room has a smell of dry wood, which is not very good. The air conditioning effect is so-so and can't be forced to cool. After taking a shower, you will sweat in bed. There is no time limit for breakfast
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we are deeply sorry for the problems you mentioned in your comments. First of all, we are deeply sorry for the inconvenience caused to you by the location of the hotel. We understand that there are indeed some inconveniences in the area where the hotel is located. We will actively cooperate with the local government to strive to improve the surrounding environment and enhance the travel experience of guests. At the same time, we are also deeply sorry for the odor problem in the room. We have thoroughly cleaned and disinfected the room and strengthened ventilation to ensure that guests can enjoy a comfortable environment when they check in. In response to the air conditioning effect and breakfast issues you mentioned, we have also taken corresponding measures to improve them. We will further improve the quality of service to ensure that guests can enjoy a better stay experience. Finally, thank you again for your feedback and support. We will continue to provide guests with high-quality services and look forward to your visit again.
Guest User
Standard Double Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel has a good location, just opposite the Lijiao Archway, and is easy to find. The overall sanitation is clean and tidy. The breakfast variety is very rich, the self-ground soy milk is very nutritious, and the front desk service attitude is also very enthusiastic. I left my power bank at the hotel, and they contacted me quickly and sent it back for me. I must give it a high praise. I will stay here again next time. It is very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road. Thank you very much for your recognition of our staff, and we will continue to work hard to bring you quality service. The hotel is in an excellent location, a 12-minute walk from Lijiao Subway Station and a 30-minute drive from the railway station, which is convenient for your travel and suitable for your business trip. We look forward to your visit again.
Anonymous User
Standard Double Room
Stayed in Sep 2023
Other
3 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Hotel service: The front desk is pretty good and polite; Hotel facilities: All aspects are complete, including breakfast, meeting rooms, parking and laundry; Hotel hygiene: Clean and tidy, the room cleaning ladies are also very polite; Sound insulation: Very good sound insulation, very quiet, I highly recommend everyone to stay here~ Location: The location is very good, there is an Agricultural Bank next to it, there is a bus to the exhibition hall opposite, and there is a convenience store on the first floor, which is very convenient. I must give it a five-point praise! ! ! Highly recommended, the breakfast is delicious~!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road. Thank you very much for your recognition of our staff, and we will continue to work hard to bring you quality service. The hotel is in an excellent location, a 12-minute walk from Lijiao Subway Station and a 30-minute drive from the railway station, which is convenient for your travel and suitable for your business trip. We look forward to your visit again.
Anonymous User
Standard Double Room
Stayed in Sep 2023
Other
2 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Stayed for two days, the location is very good, the service attitude is very good, the hotel provides breakfast, and there is a self-service laundry room with a dryer, which is very convenient for business trips. Vienna Hotel will be my first choice for business trips in the future. The waiters are very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road. Thank you very much for your recognition of our staff, and we will continue to work hard to bring you quality service. The hotel is in an excellent location, a 12-minute walk from Lijiao Subway Station and a 30-minute drive from the railway station, which is convenient for your travel and suitable for your business trip. We look forward to your visit again.
Guest User
Standard Double Room
Stayed in Sep 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 25, 2023
The location of the hotel is very good, very close to the exhibition hall, there are many foods nearby, and it is very convenient to take the bus. The service attitude is very good and considerate. The room is also very clean, and the housekeeper is very polite.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road. Thank you very much for your recognition of our staff, and we will continue to work hard to bring you quality service. The hotel is in an excellent location, a 12-minute walk from Lijiao Subway Station and a 30-minute drive from the railway station, which is convenient for your travel and suitable for your business trip. We look forward to your visit again.
Jifulangxiansheng
Deluxe Double Room
Stayed in Sep 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Oct 28, 2023
The room is OK, but I was discriminated against by taking the Canton Fair bus when booking on Ctrip. Guests who booked through other channels were given priority on the bus😔😔😔
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our Vienna Hotel Guangzhou Convention and Exhibition Center Nanzhou Road Branch. Because there are many guests from the hotel to the exhibition hall, they all ask the sales to book parking spaces in advance (the parking spaces are also limited). The hotel’s third-party platform does not provide parking spaces to the exhibition hall. If you need a parking space next time, you can contact the hotel front desk in advance for consultation. It is not intentional discrimination against third-party platform users. Please understand~! Looking forward to your stay again, I wish you a happy life and smooth work!
Guest User
Business Room (2 Beds)
Stayed in Mar 2024
Business travellers
22 review
4.0/5
Very Good
Posted on May 1, 2024
The hotel is a 15-minute drive from the Pazhou Exhibition Center. During the exhibition, the hotel also provides a special car pick-up. The hotel price is not expensive, and free breakfast is provided. It is a good value for money for friends who participate in or visit the exhibition. The hotel facilities are a little old, but the service attitude of the staff can make people ignore these shortcomings😄
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we are also very grateful for your support and trust in our hotel. First of all, we would like to sincerely apologize to you and we are deeply sorry for the inconvenience and dissatisfaction you encountered during your stay in the hotel. Our services and facilities did not meet your expectations. This is our own reason. We will seriously reflect and improve. In response to the questions you raised, we have taken specific rectification measures. We will strengthen the maintenance and updating of hotel facilities, improve the quality and level of service, and ensure that every guest can enjoy a comfortable and pleasant stay experience. At the same time, we are also very grateful for your affirmation and praise of the advantages of our hotel. We will continue to work hard to provide better services and experience for every guest, so that you can feel our sincerity and care every time you stay in the hotel. Thank you again for your feedback and support, we look forward to your visit again, let us provide you with better service and experience.