Anonymous User
October 7, 2023
The front desk was okay, but that uncle was always hostile to me. I made a reservation for several days. One day, an electric car blocked the door and couldn't park. I contacted the front desk and asked him to help move it because my car was still on the road. I couldn't get in, so I didn't dare to get out of the car, for fear of being caught on camera and being illegally parked. After he moved the car, I parked it (he didn't tell me where to park, I parked where I saw the car on the first day). After parking, he came out and said that I couldn't park there and had to pull over. I said that the car parked the same way on the first day, and that car was the first to park. He said the car had been parked like this for dozens of days. Okay, then I'll pull over. After stopping once, he said it's not close enough. I said it's almost OK. I have to go out in two hours. The parking lot is still empty. If it doesn't work, just call me. I When I got down to move the car, he said no, insisting that others wanted to stop, so that was fine. I had nothing to say about your hotel's respect for guests by leaving parking spaces for others, so I just parked it again, but it still didn't work. It took me a total of ten minutes to move it again. (I originally wanted to go back to the hotel to rest and go out later, but ended up wasting so much time here) (Later, until I went out, I was still the only car parked in front of the hotel).
After this happened, forget it. Then one night I came back and there was no parking space (I wonder if the hotel will take the initiative to reserve a space for guests who bought a private parking space? I also confirmed with the front desk before booking, and the front desk said that it was a superior room. It only includes a parking space, so I bought the expensive one). As a result, the uncle just said that there was no parking space and he couldn't park, so he wanted to send me away. Fortunately, I confirmed with the front desk, and the lady at the front desk said that I could park nearby and get reimbursed later. Then that uncle was still very cool and said we would give you the money back. Why didn't you say that at first? Also, you respect your guests and reserve parking spaces for them. Why didn’t you reserve a parking space for me in the room you booked? This inconsistency makes it difficult for me not to think that he is targeting someone. I didn't offend him either, so why is it like this? Was it because the front desk asked him to help move the battery car blocked at the garage door that day? Or is it just like that? ? ?
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