No.752 Dongfeng East Road, Yuexiu District, Guangzhou, Guangdong, 510080, ChinaView Hotel Details
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Guest Reviews of Oriental Silk Hotel
8.8/10
1146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service9.0
Cleanliness8.9
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All reviews(1146)
Positive reviews(1063)
Reviews with photos/video(134)
Easy to get around(94)
Great value for money(86)
Classy environment(44)
Friendly front desk staff(43)
Convenient parking(17)
Close to metro(17)
Stayed multiple times(14)
Tasty food(9)
Negative reviews(83)
DearSunset
Special Queen Room
Stayed in Jul 2024
Business travellers
13 review
9.5/10
Amazing
Posted on Sep 10, 2024
The Oriental Silk Hotel offers a decent stay with some notable features. While the basic rooms lack windows, which can be a bit stifling, the hotel’s offering of a late check-out until 3 PM is a thoughtful touch for those arriving late or needing extra time. The staff at the reception were particularly commendable, being friendly and accommodating, which made the check-in process smooth and welcoming. The hotel's overall ambiance is pleasant, and despite the windowless rooms, it provides a comfortable and functional space for travelers needing a good rest before or after exploring Zhangjiajie.
6/9
Response from Property: Dear guest, hello. Seeing your praise, even the attraction of the earth can't stop me from taking off. Thank you for your strong support to our hotel! Your affirmation is the driving force for our continuous improvement! Sincerely look forward to your visit again, to feel, experience and share the new charm of our old hotel. Wish you a pleasant journey!
Shahani
Deluxe 2-bed Room
Stayed in Sep 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Oct 2, 2024
Ok good and can get better then this
Response from Property: Dear guests: Thank you for sharing your stay. We always believe that good reputation and service must be spread from you. We are honored to provide you with high-quality services. We are very pleased to see you satisfied. The hotel is located in the center of Yuexiu District, Guangzhou, which has a rich historical heritage, elegant cultural environment and strong commercial atmosphere. The transportation is very convenient. Sincerely look forward to your visit again!
Kurniawan
Queen Room
Stayed in Sep 2024
Business travellers
32 review
10.0/10
Outstanding
Posted on Oct 28, 2024
Old hotel with new renovated rooms, good location, breakfast is good, free shuttle bus to canton fair. will be back
Response from Property: Dear guest, hello. Thank you very much for giving our hotel a perfect rating. Your satisfaction makes us feel extremely happy; Your praise makes us feel extremely honored to have won your love. We deeply understand that only through persistent efforts can we do better. Looking forward to visiting again, wish you a pleasant journey!
Cambodia tour travel & Car taxi service
Special Queen Room
Stayed in Sep 2024
Other
3 review
4.0/10
Posted on Oct 24, 2024
Room is very old and broken! Wi-Fi is very poor ! Hotels price is very expensive! I booked 80$ / 1 night but room very small and smell bad ! Please don’t believe pictures
Response from Property: Dear guest, hello. Thank you for your review of the hotel. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. I will inform the relevant departments of your opinions to improve the quality of service. Our hotel has various types of rooms for experience, and some rooms are also being upgraded and renovated. I have been committed to giving every guest the best experience! I sincerely hope that you will have the opportunity to stay in our hotel again and witness our progress. I will do my best to bring you a satisfactory stay experience and look forward to your visit again!
whoelse
Special Queen Room
Stayed in Jan 2024
Travel with friends
27 review
9.0/10
Great
Posted on Feb 18, 2024
overall good hotel to stay. convenient as it is only aboit 200m walking to the metro
Response from Property: Hello. Thank you very much for your perfect review. If you like it, please come often. We sincerely look forward to your visit again to feel, experience and share the new charm of our old hotel. Those who know their hearts need no words. A good friend is always in the heart. A greeting, a mountain of affection. A blessing, love is as deep as the sea. Happy New Year!
minsky world
Special Queen Room
Stayed in Feb 2024
Solo travellers
5 review
8.0/10
Very Good
Posted on Mar 20, 2024
Close to many facilities I needed during my stay, including access to the subway metro station, which is the best way to travel, better than Taxi or ride share.
Response from Property: Thanks for you coming.Hope to see you next time!
serene
Special Twin Room
Stayed in Feb 2024
Travel with friends
11 review
4.0/10
Posted on Mar 29, 2024
The location of the hotel is far away from Ouzhuang station. This is a very old hotel and there are some bad smell in the lift and along the corridor. There are not many restaurants near the hotel. The hotel staff are not friendly and helpful .There is a bus stop near the hotel. I will not visit this hotel again
Response from Property: Dear guests, hello. I am very sorry to have brought you an unpleasant experience. Xiaosi, I have made a record of the issues you pointed out and will report them to the relevant departments. I apologize for the inconvenience caused to you. We apologize for your understanding! If you have any problems during your stay, you can communicate with the front desk in time. The front desk will actively solve the problems for you. You are welcome to supervise our work! Looking forward to your next visit! Wish you all the best!
Nick8
Queen Room
Stayed in Jan 2024
Business travellers
111 review
10.0/10
Outstanding
Posted on Feb 17, 2024
Great hotel. Great experience. When most of the hotels in Guangzhou had the highest prices, they still had acceptable prices.
Response from Property: Dear guests, hello! "Excellent care for every moment" is the value pursued by hotel staff, and it also guides the way we treat our guests well. In the vast sea of people and various hotels, Xiaosi is able to meet you. I am very happy that our hospitality can be recognized by you. Thank you very much for your full praise of our hotel. We look forward to visiting again and wish you a happy new year!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Booked for others
1 review
10.0/10
Outstanding
Posted on Jun 11, 2024
Excellent accommodation and service
Very helpful staff
Response from Property: Dear guests, hello! Thank you very much for your five-star review of our hotel! If you like it, come often. Those who know you don't need to say much. A confidant is always in the heart. It is an honor to provide you with high-quality service, and we sincerely look forward to your next visit! Wishing you a pleasant journey!
abdurrahman
Special Twin Room
Stayed in May 2023
Business travellers
21 review
4.0/10
Posted on Jun 10, 2023
They have 2 kind of room .
A room is very old and dirty . Last time I stayed in this room . Air conditioning is very bad.
Other room is renovated that one is ok not bad
Response from Property: Dear my friends, Thank you very much for your trust and support , Your satisfaction is the goal we pursue. Please feel free to contact us should you need any further assistance. Welcome home often. Wish you have a happy journey!
Guest User
Special Queen Room
Stayed in Mar 2023
Business travellers
4 review
7.0/10
Posted on Apr 17, 2023
just normal reasonable stay hotel nearby sz baoan airport..
Nearby Fuyong Metro sation..
Response from Property: Dear guest, Thank you for your comments on the hotel!if you like us ,come back often! Look forward to the next wonderful meeting with you ,wish a pleasant trip!
Mick M
Special Twin Room
Stayed in Jul 2023
Solo travellers
1 review
8.5/10
Very Good
Posted on Aug 19, 2023
Good location and good service.
Response from Property: Dear my friends, Thank you very much for your trust and support , Your satisfaction is the goal we pursue. Please feel free to contact us should you need any further assistance. Welcome home often. Wish you have a happy journey!
Altangerel Munkhjargal
Stayed in Mar 2023
Travel with friends
10 review
7.5/10
Posted on Jun 2, 2023
Not bad. I like it
Response from Property: Dear my friends, Thank you very much for your trust and support , Your satisfaction is the goal we pursue. Welcome home often. Wish you have a happy journey!
Guest User
Queen Room
Stayed in Apr 2025
Family
1 review
9.2/10
Great
Posted on May 3, 2025
The location is very good, it is convenient to go anywhere, the hotel is clean, the room is relatively large, the decoration is new, the bedding is moderately soft and hard, the service staff is very friendly and helps with luggage👍🏻
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好。非常感謝您的滿分好評,喜歡了就要常來哦,誠摯期待您的再次光臨,多感受、體驗、分享我們老酒店的新魅力。知心者,無需多言。知己者,總在心間。一聲問候,情意如山。一句祝福,情深似海。祝生活愉快!
Zhangzongshanggong
Special Queen Room
Stayed in Jan 2025
Business travellers
62 review
10.0/10
Outstanding
Posted on Mar 18, 2025
Located in the embassy area, I chose this hotel when applying for a visa. The hotel has a rich breakfast with Guangdong characteristics, and the room cleaning is very timely. The staff is very service-oriented. The surrounding transportation is convenient, the subway and bus extend in all directions, and there are many delicious foods around. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your review of Xiaosi. Providing customers with a warm and comfortable environment and considerate service is Xiaosi's most basic service commitment. Xiaosi will continue to work hard to live up to your praise. Xiaosi looks forward to meeting you again and wish you a pleasant journey!