Oriental Silk Hotel

Oriental Silk Hotel Reviews

Oriental Silk Hotel

No.752 Dongfeng East Road, Yuexiu District, Guangzhou, Guangdong, 510080, ChinaView Hotel Details
Oriental Silk Hotel
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Oriental Silk Hotel Guest Reviews

4.3/5
947 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(947)
Positive reviews(872)
Reviews with photos/video(116)
Easy to get around(80)
Great value for money(75)
Classy environment(53)
Friendly front desk staff(39)
Close to metro(24)
Convenient parking(14)
Perfect for business trips(12)
Stayed multiple times(11)
Negative reviews(75)
DearSunset
Special Queen Room
Stayed in Aug 2024
Business travellers
22 review
4.7/5
Amazing
Posted on Sep 10, 2024
The Oriental Silk Hotel offers a decent stay with some notable features. While the basic rooms lack windows, which can be a bit stifling, the hotel’s offering of a late check-out until 3 PM is a thoughtful touch for those arriving late or needing extra time. The staff at the reception were particularly commendable, being friendly and accommodating, which made the check-in process smooth and welcoming. The hotel's overall ambiance is pleasant, and despite the windowless rooms, it provides a comfortable and functional space for travelers needing a good rest before or after exploring Zhangjiajie.
6/9
Response from Property: Dear guest, hello. Seeing your praise, even the attraction of the earth can't stop me from taking off. Thank you for your strong support to our hotel! Your affirmation is the driving force for our continuous improvement! Sincerely look forward to your visit again, to feel, experience and share the new charm of our old hotel. Wish you a pleasant journey!
Shahani
Deluxe 2-bed Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Ok good and can get better then this
Response from Property: Dear guests: Thank you for sharing your stay. We always believe that good reputation and service must be spread from you. We are honored to provide you with high-quality services. We are very pleased to see you satisfied. The hotel is located in the center of Yuexiu District, Guangzhou, which has a rich historical heritage, elegant cultural environment and strong commercial atmosphere. The transportation is very convenient. Sincerely look forward to your visit again!
whoelse
Special Queen Room
Stayed in Feb 2024
Travel with friends
10 review
4.5/5
Great
Posted on Feb 18, 2024
overall good hotel to stay. convenient as it is only aboit 200m walking to the metro
Response from Property: Hello. Thank you very much for your perfect review. If you like it, please come often. We sincerely look forward to your visit again to feel, experience and share the new charm of our old hotel. Those who know their hearts need no words. A good friend is always in the heart. A greeting, a mountain of affection. A blessing, love is as deep as the sea. Happy New Year!
minsky world
Special Queen Room
Stayed in Mar 2024
Solo travellers
5 review
4.0/5
Very Good
Posted on Mar 20, 2024
Close to many facilities I needed during my stay, including access to the subway metro station, which is the best way to travel, better than Taxi or ride share.
Response from Property: Thanks for you coming.Hope to see you next time！
serene
Special Twin Room
Stayed in Mar 2024
Travel with friends
11 review
2.0/5
Posted on Mar 29, 2024
The location of the hotel is far away from Ouzhuang station. This is a very old hotel and there are some bad smell in the lift and along the corridor. There are not many restaurants near the hotel. The hotel staff are not friendly and helpful .There is a bus stop near the hotel. I will not visit this hotel again
Response from Property: Dear guests, hello. I am very sorry to have brought you an unpleasant experience. Xiaosi, I have made a record of the issues you pointed out and will report them to the relevant departments. I apologize for the inconvenience caused to you. We apologize for your understanding! If you have any problems during your stay, you can communicate with the front desk in time. The front desk will actively solve the problems for you. You are welcome to supervise our work! Looking forward to your next visit! Wish you all the best!
Nick8
Queen Room
Stayed in Feb 2024
Business travellers
72 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Great hotel. Great experience. When most of the hotels in Guangzhou had the highest prices, they still had acceptable prices.
Response from Property: Dear guests, hello! "Excellent care for every moment" is the value pursued by hotel staff, and it also guides the way we treat our guests well. In the vast sea of ​​​​people and various hotels, Xiaosi is able to meet you. I am very happy that our hospitality can be recognized by you. Thank you very much for your full praise of our hotel. We look forward to visiting again and wish you a happy new year!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Excellent accommodation and service Very helpful staff
Response from Property: Dear guests, hello! Thank you very much for your five-star review of our hotel! If you like it, come often. Those who know you don't need to say much. A confidant is always in the heart. It is an honor to provide you with high-quality service, and we sincerely look forward to your next visit! Wishing you a pleasant journey!
abdurrahman
Special Twin Room
Stayed in Jun 2023
Business travellers
21 review
2.0/5
Posted on Jun 11, 2023
They have 2 kind of room . A room is very old and dirty . Last time I stayed in this room . Air conditioning is very bad. Other room is renovated that one is ok not bad
Response from Property: Dear my friends, Thank you very much for your trust and support , Your satisfaction is the goal we pursue. Please feel free to contact us should you need any further assistance. Welcome home often. Wish you have a happy journey!
Guest User
Special Queen Room
Stayed in Apr 2023
Business travellers
4 review
3.5/5
Posted on Apr 17, 2023
just normal reasonable stay hotel nearby sz baoan airport.. Nearby Fuyong Metro sation..
Response from Property: Dear guest, Thank you for your comments on the hotel！if you like us ,come back often! Look forward to the next wonderful meeting with you ,wish a pleasant trip!
Mick M
Special Twin Room
Stayed in Aug 2023
Solo travellers
1 review
4.2/5
Very Good
Posted on Aug 19, 2023
Good location and good service.
Response from Property: Dear my friends, Thank you very much for your trust and support , Your satisfaction is the goal we pursue. Please feel free to contact us should you need any further assistance. Welcome home often. Wish you have a happy journey!
Altangerel Munkhjargal
Deluxe Queen Room
Stayed in Apr 2023
Travel with friends
10 review
3.7/5
Posted on Jun 2, 2023
Not bad. I like it
Response from Property: Dear my friends, Thank you very much for your trust and support , Your satisfaction is the goal we pursue. Welcome home often. Wish you have a happy journey!
Guest User
Special Queen Room
Stayed in Aug 2024
Solo travellers
18 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The house I live in is spacious and bright, with a good view, good hygiene, convenient transportation and very good value for money. I have stayed here every time I came to Guangzhou.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Seeing your praise, even the attraction of the earth can't stop me from taking off. Thank you for your strong support to our hotel! Your affirmation is the driving force for our continuous improvement! Sincerely look forward to your visit again, to feel, experience and share the new charm of our old hotel. Wish you a pleasant journey!
Xiaoxi💋 .
Special Queen Room
Stayed in Jul 2024
Business travellers
20 review
4.2/5
Very Good
Posted on Jul 20, 2024
3-star hotel in Yuexiu District Good service, polite waiters Especially the security uncle Very proactive in taking luggage, thumbs up👍 The special room should be a promotional room The room facilities are very old The hair dryer is broken The window can only be opened by the waiter with a key The desk is sticky Takeaways must be picked up outside the lobby on the first floor About 8 minutes walk from Quzhuang subway station
Original TextTranslated by Google
Response from Property: Thank you very much for your support to our hotel. We have informed the relevant departments of the issues you reported and made improvements. Thank you very much for your valuable suggestions! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again! I wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Jun 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Service: The service is very good. The girl at the front desk 0811 is friendly and the service is good. The room is very comfortable and I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your high praise. If you like it, please come often. We sincerely look forward to your visit again to feel, experience and share the new charm of our hotel. A bosom friend needs no words. A confidant is always in my heart. A greeting is as affectionate as a mountain. A blessing is as deep as the sea. I wish you a happy life!
Anonymous User
Special Queen Room
Stayed in Jun 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The price is cheap. The room is simple and comfortable. The sanitation is very clean. The lady at the front desk is very polite🥳🥳
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your high praise. If you like it, please come often. We sincerely look forward to your visit again to feel, experience and share the new charm of our hotel. A bosom friend needs no words. A confidant is always in my heart. A greeting is as affectionate as a mountain. A blessing is as deep as the sea. I wish you a happy life!