Vienna Hotel Guangzhou Baiyun International Airport

Vienna Hotel Guangzhou Baiyun International Airport Reviews

Vienna Hotel Guangzhou Baiyun International Airport

No. 189 Helong 6th Road, Renhe Town, Baiyun District, Guangzhou, Guangdong, 510470, ChinaView Hotel Details
Vienna Hotel Guangzhou Baiyun International Airport
Vienna Hotel Guangzhou Baiyun International AirportVienna Hotel Guangzhou Baiyun International AirportVienna Hotel Guangzhou Baiyun International Airport
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Vienna Hotel Guangzhou Baiyun International Airport Guest Reviews

4.6/5
Very Good
1175 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1175)
Positive reviews(1128)
Reviews with photos/video(94)
Easy to get around(205)
Convenient location(168)
Close to airport(90)
Classy environment(86)
Friendly front desk staff(79)
Offers pick-up/drop-offs(68)
Delicious breakfast(36)
Stayed multiple times(14)
Negative reviews(46)
Chetan1977
Standard Single Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Sep 8, 2024
The hotel is in perfect location. Metro station is just outside the hotel, which is a huge advantage for travelers to travel around. Restaurants, street food, and Shopping Mall is in a walking distance. Very satisfied. We will surely book this hotel again when we visit Guangzhou. Just need to improve a bit in cleaning. Except that everything is perfect.
Response from Property: It's a pity that I didn't get your five-star praise. If you have any suggestions, you can tell Xiaowei and Xiaowei will make the changes. If you are satisfied, you can give Xiaowei a five-star encouragement. Five points is Xiaowei's eternal pursuit. I look forward to your next visit!
Anonymous User
Standard Single Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Location is good. Shuttle bus to the airport was very convenient.
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
Anonymous User
Standard Single Room
Stayed in May 2024
Business travellers
8 review
3.7/5
Posted on May 21, 2024
On room 419, the television had a signal problem so within 3 day I stay there the television never been watch
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding your feedback on the TV series, the hotel has fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Nadeem
Deluxe Queen Room
Stayed in May 2024
Solo travellers
7 review
1.2/5
Posted on Jun 1, 2024
Not Suggested. There are better choices with same or less price available near Guangzhou Airport
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. We are deeply sorry for your experience during your stay. The problem you reported has been reported to the relevant department and rectified. If you come here next time, I hope you can book this hotel again and give us a chance to change our mind. We look forward to visiting you again.
Guest User
Business 2-bed Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 14, 2024
Did request counter assist to update triip.com about travel plan change. The response are quick and polite. Marvelous!
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Metro Station Store, and take time out of your busy schedule to review our store, your satisfaction is our pursuit, please give us 5 points of praise next time you are satisfied, look forward to your visit again, I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travellers
17 review
4.0/5
Very Good
Posted on Jul 24, 2024
Good location. Just step to the subway. A lot of restaurants nearby.
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
RashidMd Harun or
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
9 review
2.5/5
Posted on Apr 20, 2024
They don't know English it's problem for foreigner.and also their behavior is not good.
Response from Property: Dear guests: Thank you for staying at the Vienna Hotel, we are very sorry for the disappointment of this stay, we apologize for this, we will strengthen the training of the service quality of the front desk staff for the problems you mentioned, and actively rectify them, we hope to provide you with a satisfactory experience when you stay in the next place, and hope that our hotel will become your first choice in Renhe.
Kiah In
Superior Room (Double bed)
Stayed in Apr 2024
Solo travellers
5 review
3.7/5
Posted on Apr 16, 2024
Breakfast was good with rice porridge, hard boiled eggs, juice , soy bean milk. & noodles
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
YEOW LEONG
Superior Room (Double bed)
Stayed in Mar 2024
Solo travellers
5 review
3.7/5
Posted on Mar 20, 2024
near train station and baiyun international airport. many foods stalls around the area.
Response from Property: Dear guest, thank you for taking the precious time out of your busy schedule to leave a review for our hotel. We are deeply sorry for your experience during your stay at the hotel. The issues you reported have been forwarded to the relevant departments and rectified. If you come here next time, I hope you can book this hotel again and give us a chance to improve. We look forward to visiting again.
SHAHEEN QURESHI
Standard Single Room
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Really it was good enough all the way.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travellers
4 review
3.2/5
Posted on Apr 22, 2024
a bit rundown but service was good need to up keep the room.
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding the problems you feedback, it has been fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Edrian
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
11 review
4.0/5
Very Good
Posted on Apr 19, 2024
good enough for the price, but not the best you can find.
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding the problems you feedback, it has been fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Guest User
Superior Room (Double bed)
Stayed in Nov 2023
Business travellers
2 review
4.2/5
Very Good
Posted on Nov 18, 2023
I had a no smoking room but it smelt of smoke and there was a ashtray in the room. People smoked in the lobby too. It is a cheap business hotel so I did expect it and the smell wasn't so bad. The rooms are nice, the beds comfortable and the location great with a free courtesy bus service to the airport. I would stay again.
Response from Property: Dear distinguished guest, thank you for taking the precious time out of your busy schedule to leave a review for our hotel. Your satisfaction is our pursuit. The hotel provides airport drop-off service, starting at 5 am. If necessary, make an appointment with the front desk in advance. The hotel is located at Exit C1 of Guangzhou Metro Line 3 and is a 15-minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory services. I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travellers
2 review
2.5/5
Posted on Jul 14, 2024
Cleanliness is not worth for the price.
Response from Property: Dear guests: Thank you for staying at the Vienna Hotel, we are very sorry for the disappointment of this stay, we apologize for this, we will strengthen the training of the service quality of the front desk staff for the problems you mentioned, and actively rectify them, we hope to provide you with a satisfactory experience when you stay in the next place, and hope that our hotel will become your first choice in Renhe.
n r m h
Deluxe Queen Room
Stayed in Apr 2024
Business travellers
4 review
4.0/5
Very Good
Posted on May 4, 2024
The hotel near the airport very convenient
Response from Property: Dear, thank you very much for choosing Guangzhou Airport and Subway Station store, and taking time out of your busy schedule to review our store, your satisfaction is our pursuit, please give us 5 points of praise next time, looking forward to your visit again, I wish you a happy life!