Vienna Hotel Guangzhou Baiyun International Airport

Vienna Hotel Guangzhou Baiyun International Airport Reviews

Vienna Hotel Guangzhou Baiyun International Airport

No. 189 Helong 6th Road, Renhe Town, Baiyun District, Guangzhou, Guangdong, 510470, ChinaView Hotel Details
Vienna Hotel Guangzhou Baiyun International Airport
Vienna Hotel Guangzhou Baiyun International AirportVienna Hotel Guangzhou Baiyun International AirportVienna Hotel Guangzhou Baiyun International Airport
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Vienna Hotel Guangzhou Baiyun International Airport

9.4/10
Outstanding
2048 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
Filter by:
Sort by:
All reviews(2048)
Positive reviews(1993)
Reviews with photos/video(175)
Easy to get around(349)
Convenient location(289)
Offers pick-up/drop-offs(217)
Close to airport(179)
Friendly front desk staff(120)
Delicious breakfast(62)
Stayed multiple times(18)
Excellent afternoon tea(8)
Negative reviews(55)
CohenHM
Standard Single Room
Stayed in Mar 2025
Couples
9 review
7.5/10
Posted on Apr 6, 2025
Close to Subway and the airport, very economical choices but cleanliness somewhat disappointed
Response from Property: Dear esteemed guest, thank you for taking the time to share your feedback about our hotel amidst your busy schedule. We sincerely apologize for any inconvenience you experienced during your stay with us. Regarding the issues you raised, we have already forwarded them to the relevant departments and implemented corrective measures. If you should decide to visit again, we hope that you will consider booking with us once more, giving us another opportunity to make a positive impression.
Purple Tulip
Standard Single Room
Stayed in Feb 2025
Couples
8 review
10.0/10
Outstanding
Posted on Mar 26, 2025
This hotel exceeded my expectation. The bed and pillow were comfortable. The building looks old but the room was really decent, clean and of good size for a night off stay. The water pressure was very good for shower. The counter and housekeeping staff were friendly. We were upgraded to a room with window when the room without window was not available. Location was fantastic with lots of food and was just on the left, outside the metro station. Very convenient to go anywhere via metro. The hotel provided shuttle bus to the airport hourly.
Response from Property: Dear Customer, Hello! Thank you very much for your support for our Vienna Hotel Renhe Metro Station. We always believe that good reputation must from the sincere satisfaction and recommendations of our guests. At the same time, we are honored to provide you with the best quality service. Our hotel offers self-service, self-service tea drinks, and self-service laundry. We warmly welcome you to choose our hotel again whether for business trips or travel! We sincerely look forward to next visit.
NiKim
Standard Single Room
Stayed in Oct 2024
Couples
8 review
10.0/10
Outstanding
Posted on Nov 30, 2024
The room is spacious and clean. Good location near the airport. Free airport transfer service is provided. It is situated next to Renhe Metro station line 3. Using this subways,one can go to any part of Guangzhou. It is in the centre of Renhe township where one can buy meals and groceries easily. Last but not least the front desk receptionists are friendly and helpful. The bus driver taking us to the airport is very helpful by bringing down our heavy luggage from the bus.
Response from Property: Dear Customer, Hello! Thank you very much for your support for our Vienna Hotel Renhe Metro Station. We always believe that good reputation must from the sincere satisfaction and recommendations of our guests. At the same time, we are honored to provide you with the best quality service. Our hotel offers self-service, self-service tea drinks, and self-service laundry. We warmly welcome you to choose our hotel again whether for business trips or travel! We sincerely look forward to next visit.
Dinosharkiee
Standard Single Room
Stayed in Apr 2025
Family
8 review
10.0/10
Outstanding
Posted on May 18, 2025
Very near to Renhe Metro station, a lot pf shops surrounding there. There is free shuttle to airport which convenient us who buy many stuff from there.
Response from Property: 尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了 在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！酒店還有會議室、自助早餐廳哦，歡迎您來體驗！
upadhya
Superior 2-bed Room
Stayed in Apr 2025
Other
15 review
4.5/10
Posted on May 10, 2025
People at reception are not aware about anything . since this hotel is near to airport we are using it other wise we would have not used this hotel
Response from Property: Dear guest officer hello, thank you for your support of the hotel, did not get you all 5 points, our hearts are still a little lost, May be the hotel and do not in place, I hope your next visit can point out our shortcomings, we will strive to do better, We work hard to make every guest can feel the warmth of home, I hope our service can bring you more surprise and moved, Looking forward to your next visit!
Philip
Deluxe 2-bed Room
Stayed in Mar 2025
Business travellers
2 review
7.5/10
Posted on Apr 14, 2025
Room was ok but very noisy until 10pm. After this quiet. Breakfast , nothing for UK travellers which is understandable but be aware.
Response from Property: 尊敬的貴賓，感謝您在百忙之中抽出寶貴的時間為我們酒店做出點評，對於您在酒店入住期間的經歷，我們深表遺憾。關於您反饋的問題，已反饋到相關部門並整改。若您下次至此，希望能再次預訂本酒店，給我們一個改觀的機會，期待再次光臨
kusman
Deluxe 2-bed Room
Stayed in Oct 2024
Business travellers
13 review
6.0/10
Posted on Dec 2, 2024
Great location near to metro station and everything is fine
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
Kai1683
Executive Queen Room
Stayed in Feb 2025
Couples
2 review
9.0/10
Great
Posted on Mar 17, 2025
Great location with shopping and local food within walking distance. Next to Renhe metro. Bit old but comfortable and clean. Friendly staff. Will definitely stay again.
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
Anonymous User
Standard Single Room
Stayed in Feb 2025
Family
8 review
9.5/10
Amazing
Posted on Mar 12, 2025
One of the very good hotel near airport and yet near the metro Room is spacious and clean. Shuttle transfer to airport provided. Friendly and good services from frontdesk.
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
Chetan1977
Standard Single Room
Stayed in Aug 2024
Family
10 review
9.0/10
Great
Posted on Sep 8, 2024
The hotel is in perfect location. Metro station is just outside the hotel, which is a huge advantage for travelers to travel around. Restaurants, street food, and Shopping Mall is in a walking distance. Very satisfied. We will surely book this hotel again when we visit Guangzhou. Just need to improve a bit in cleaning. Except that everything is perfect.
Response from Property: It's a pity that I didn't get your five-star praise. If you have any suggestions, you can tell Xiaowei and Xiaowei will make the changes. If you are satisfied, you can give Xiaowei a five-star encouragement. Five points is Xiaowei's eternal pursuit. I look forward to your next visit!
tin hock
Deluxe 2-bed Room
Stayed in Mar 2025
Business travellers
5 review
7.0/10
Posted on May 2, 2025
good location to access metro, transport to airport provided & good local delicacy
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
3 review
7.0/10
Posted on Mar 4, 2025
Location is fantastic as it located right next to the Renhe metro and bus station. Nearby has lots of restaurants, shops and malls. There’s free self-service laundry and a place to hang dry your clothes. The hotel can store your luggage for a few days after checked out!! Other than that the hotel is very old and has only the basic amenities. Too bad there is no safe to store your valuables.
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. We are deeply sorry for your experience during your stay. We have reported your feedback to the leadership and asked the relevant departments to make corrections. If you come here next time, I hope you can book this hotel again and give us a chance to change our mind. We look forward to seeing you again.
Amos74
Standard Single Room
Stayed in Mar 2025
Couples
10 review
8.5/10
Very Good
Posted on Apr 20, 2025
Location is the reason to stay here! This is the best transit location in Guangdong.
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
Bhushan Gautam
Superior 2-bed Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 22, 2025
Good hotel with basic amenities. Excellent location for early morning flight. Airport drop was in time. Next to metro exit. Please use exit C2 in Renhe metro station if you have luggage since that exit has escalator, C1 exit is just next to hotel though. Rooms clean. Beds comfortable. Some smell in corridor. Overall ok for price.
Response from Property: Dear guests: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! The hotel also has meeting rooms and a buffet breakfast restaurant, you are welcome to experience it!
MOSTAFA MOHAMED NIAZY MONIR NIAZY
Standard Single Room
Stayed in Feb 2025
Travel with friends
152 review
10.0/10
Outstanding
Posted on Mar 17, 2025
Good and clean with nice location near from metro station and there have mall
Response from Property: Dear guest: Hello! Thank you for your presence, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! The hotel also has meeting rooms and a buffet breakfast restaurant. You are welcome to experience it!