Guest Reviews of Fengyue Light Fashion Hotel (Guangzhou Baiyun Airport Renhe Metro Station Branch)
9.3/10
Very Good
2176 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(2176)
Positive reviews(2134)
Reviews with photos/video(372)
Offers pick-up/drop-offs(315)
Easy to get around(249)
Convenient location(169)
Delicious breakfast(135)
Close to airport(127)
Friendly front desk staff(99)
Perfect for business trips(27)
Stayed multiple times(23)
Negative reviews(42)
Guest User
Giant Screen Ambiance Smart Twin Room
Stayed in Jan 2026
Travelling with friends
44 review
7.7/10
Good
Posted on Feb 6, 2026
This is my fourth time booking here. It's close to Baiyun Airport, and the hygiene, environment, and service are all excellent. I chose it because I had an early morning flight. I'll definitely book again in the future.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your support of the hotel. We are a little disappointed that we did not receive your full 5-star review. We will strive to do better and provide attentive service so that every guest feels at home. We hope our service will bring you more surprises and delights, and we look forward to your next visit!
Guest User
Giant Screen Ambiance Smart Double Bed Room
Stayed in Jan 2026
Other
14 review
10/10
Outstanding
Posted on Feb 3, 2026
Stayed for eight consecutive days, and after some discussion, they finally upgraded my room again! 👍 Great value for money!
Original textTranslated by Google
Response from Property: Dear Guest, It's clear you appreciate a high quality of life, and your attention to detail is a testament to your thoughtful consideration. We are delighted. We will continue to strive to ensure your stay is comfortable and enjoyable! We look forward to serving you again and thank you for your continued support!
Ganbold Namsrai Mongolia
Giant Screen Ambiance Smart Twin Room
Stayed in Dec 2025
Travelling with friends
60 review
10/10
Outstanding
Posted on Jan 20, 2026
I liked the location of the hotel. The breakfast was also good. It was close to the metro and bus station. I also liked the free pick-up from the airport.
Response from Property: 親愛的顧客:世界上有許多種遇見,最美好的,莫過於,在最美的時光裏與你相遇。感謝您對鳳悦的支持和肯定,“知您所需與您同悦 ”是我們一如既往的追求。期待您的再次到來!
KJ_97
Giant Screen Ambiance Smart Double Bed Room
Stayed in Dec 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 10, 2026
The in-room facilities are excellent, and the front desk service is also very good. The hotel offers a convenient airport shuttle service. It's just about a 300-meter walk from the Renhe subway station.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your recognition. Every need of our guests is the direction in which we sincerely strive to meet them. We will certainly work harder to create a five-star standard and look forward to your next trip, where we can create an even more perfect service for you.
Jiyi ºBlack `
Exclusive Smart Big Bed Room
Stayed in Nov 2025
Couple
14 review
5.7/10
Posted on Dec 28, 2025
Cleanliness: Not very clean.
Service: Decent.
Facilities: A bit noisy as it's right by the road.
I didn't take any pictures, but the hairdryer in my room wasn't working well; it would overheat quickly and smelled like something was burning.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review! We are a little disappointed that we did not receive your full 5-star rating. Your valuable feedback is very important to us, and we will instruct the relevant departments to make improvements to enhance our service quality. We hope you will book our hotel again next time you visit, and give us another opportunity to apologize. We look forward to seeing you again and wish you and your family a happy and healthy life.
Anonymous User
Premium Smart Family Room
Stayed in Nov 2025
Family
4 review
10/10
Outstanding
Posted on Dec 24, 2025
The room was spacious and comfortable, and the facilities were well-equipped. The front desk service was also very good, and they offered airport transfers. My only minor complaint is that the breakfast selection was a bit limited.
Original textTranslated by Google
Response from Property: Dear Guest, It's clear you appreciate a high quality of life, and your attention to detail is a testament to your thoughtful consideration. We are delighted. We will continue to strive to ensure your stay is comfortable and enjoyable! We look forward to serving you again and thank you for your continued support!
NattapornBunanan
Giant Screen Ambiance Smart Double Bed Room
Stayed in Nov 2025
Family
8 review
9.0/10
Great
Posted on Dec 11, 2025
Good , location is good. Hotel very good. Can delivery to airport for free. Also the room very clean. I can have a good rest
Response from Property: 親愛的賓客您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望賓客您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位賓客都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
MJSR GO
Giant Screen Ambiance Smart Double Bed Room
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Dec 13, 2025
Our flight landed at 02:00 am and there was free pick up service from the hotel which is highly appreciated. The staff at the front desk is very helpful and nice as they were willing to assist us with airport pickup although they can not speak English. Our recommendation for airport pick up is to chat with the hotel via the translated Trip.com chat service directly instead of calling the hotel because calling did not help us communicate with the hotel at all but the chat got the job done. As we arrived at the hotel, we were greeted with assistive and friendly speaking staff who walked us to our room (although they do not speak English) but we still felt their eagerness to help us. The room is tidy, clean, and bright. The complimentary breakfast upgrade is highly appreciated and the breakfast was ok. Overall a very pleasant experience with a fair price even though we stayed for only a few hours. Would stay there again for our next trip or transfer at Guangzhou.
Response from Property: 您好,非常感謝您如此細緻入微的點評,承蒙厚愛不勝欣喜!感謝您對我們房間的滿意,我們一直站在顧客的角度出發,為您考慮到每一處細節所需。靜待與您再次相會白雲鳳悦!祝:工作順利,萬事如意發大財!
Kzjhbnniming
Exclusive Smart Big Bed Room
Stayed in Nov 2025
Business traveller
18 review
10/10
Outstanding
Posted on Dec 10, 2025
The front desk staff provided warm and efficient service. The hotel is conveniently located above a breakfast shop and a convenience store, making it easy to get whatever you need. The room boasts excellent natural light and is fully equipped with everything you could ask for, including a thoughtful Bluetooth speaker and a thermostatic shower. The premium down bedding paired with a buckwheat latex pillow ensures a perfect night's sleep until morning. The attention to detail is evident, and I would definitely return.
**Hotel Environment:** The room size is good, with a well-designed wet/dry separation in the bathroom, and the overall cleanliness and comfort are excellent.
**Facilities & Equipment:** The hotel's facilities are very comprehensive, featuring a smart Tmall Genie for control, a TV with screen casting capabilities, and very fast in-room Wi-Fi.
**Hotel Service:** The front desk staff (especially the young ladies) were very enthusiastic and helpful. They even upgraded my stay and were quick to respond to my needs, which is highly commendable.
**Location:** The hotel is very convenient for getting a taxi and is also very close to the subway station.
Original textTranslated by Google
Response from Property: Dear Valued Customer, Thank you so much for your support of our hotel. We firmly believe that a good reputation stems from genuine customer satisfaction, and we are honored to have provided you with the highest quality service. We warmly welcome you to choose our hotel again, whether for business or leisure! We sincerely look forward to your next visit!
Anonymous User
Giant Screen Ambiance Smart Double Bed Room
Stayed in Oct 2025
Business traveller
16 review
10/10
Outstanding
Posted on Nov 3, 2025
24-hour airport shuttle service: They offer a shuttle service to and from Baiyun Airport, and even a wake-up call service in the morning.
Room was clean and tidy, and the price was very reasonable.
Service: Whatever we needed, the staff (the 'auntie' as we call them affectionately) was right there to help, and very efficient too.
I stay at this hotel once a year, and I'm always satisfied.
Original textTranslated by Google
Response from Property: Dear *********** customer: Thank you for choosing Fengyue Hotel among so many options. Perhaps it was fate, destiny, or some other divine arrangement that allowed us to create such a wonderful memory for you. Your simple review and full five-star rating are our motivation to keep going! We look forward to seeing you there again! Please come back often. Wishing you success in your work and happiness and good health to your family!
A good hotel to stay near the airport with airport drop and pick up.. local food outlets in walking distance
Response from Property: Dear Guest, thank you so much for your support of the hotel. We are a little disappointed that we did not receive your full 5-star review. Perhaps there are still some areas where the hotel could have done better. We hope that you can point out our shortcomings on your next visit so that we can strive to do better. We will serve you with our heart and make every guest feel at home. We hope that our service can bring you more surprises and touching moments. We look forward to your next visit!
Guest User
Light Luxury Deluxe Smart Double Bed Room
Stayed in Aug 2025
Business traveller
37 review
10/10
Outstanding
Posted on Oct 7, 2025
Whenever I fly back from Guangzhou, I always stay here the night before because it's so convenient for the airport. They offer a shuttle service, and it only takes about ten minutes to get to the airport, which is super convenient. The surrounding area in Renhe now has everything you need too, making dining and shopping very easy.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your recognition. Every need of our guests is the direction in which we sincerely strive to meet them. We will certainly work harder to create a five-star standard and look forward to your next trip, where we can create an even more perfect service for you. Wishing you a happy holiday!
Zhazhajiji
Exclusive Smart Big Bed Room
Stayed in Jul 2025
Business traveller
349 review
10/10
Outstanding
Posted on Aug 29, 2025
The hotel is modern and well-equipped. The overall ambiance is great, and the rooms are spotlessly clean and odor-free. It's conveniently located near a subway station, with abundant dining, entertainment, and leisure options in the surrounding area. The airport drop-off service was also a very thoughtful touch.
Original textTranslated by Google
Response from Property: Dear guest, we are so lucky to have met you. Thank you very much for your valuable review in your busy schedule. Your evaluation is our greatest motivation. We will provide you with a unique experience by serving you like a neighbor. I wish you good luck in your work and a good mood every day!
Xiaoliang10
Light Luxury Deluxe Smart Double Bed Room
Stayed in Jul 2025
Business traveller
191 review
9.5/10
Amazing
Posted on Aug 17, 2025
The location is excellent, with a food street just around the corner and convenient subway access. The staff were very friendly, and the cleanliness was also great. Breakfast was satisfying, with options like freshly prepared rice noodles.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your support to our hotel. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. We hope that you can point out our shortcomings when you come next time. We will work hard to do better. We will serve with our heart and make every guest who comes to our hotel feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Guest User
Business Queen Room
Stayed in Oct 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Nov 11, 2025
Convenient transportation and good service.
Original textTranslated by Google
Response from Property: Dear customer, thank you for your review and support of Fengyue. Your affirmation is our greatest joy! We look forward to your next visit.