Guest User
August 27, 2023
I would like to ask if your store has just opened, why is every front desk person so unskilled? I told the front desk at noon that I would buy an hourly room and leave at 6 pm, but around two o'clock, someone called me again and again. Is it necessary to confirm whether to check out and pay the money? Will it be fatal if you communicate internally among yourself? And when checking out, the front desk is not sure. I told him that after paying, I still need to take a photo on the phone to confirm. The management is really It's a mess. I've never seen such a bad Hanting. The room is so small. The trash can is broken. The bedside socket has poor contact. The room is very small. I can't even eat takeout. The sound insulation is terrible. I was woken up by phone calls from guests and the hotel. I have never seen any hotel call guests' rooms so frequently. I answered at least 5 calls. It's your business not to know the workflow. Others come to the hotel to sleep. It's very disturbing. .
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