Odyssey15595261423
January 6, 2025
I feel as if I have PTSD from this vacation. I brought my mom, aunt and wife and the worst happened. My elderly mother who is 4’9 tried to get out of the shower/tub and shattered her shoulder falling because the tub is at least 3’ high! Keep in mind there was no grab bars for safety. The only good thing was the nurse. Even though she has limited access to medication she looked after my mom every day and made sure she was safe. The trip to the hospital actually made me fear for our safety. The “ ambulance” broke down for 2 hours and the hospital was a cesspool of god knows what. Therefore no one in our party was in the mood to go and do anything so we stayed in and watched CNN as that was the only English Channel and the villas we stayed in had no wifi. The fall happened 4 days in, so here’s a review of the 4 days prior. There were no actual drinks, as in cocktails. All they had was one kind of juice and liquor. Absolutely no pop anywhere on the resort. Therefore ironically we couldn’t enjoy a CUBA Libre!!!! The food was very subpar. In fact I believe that most of the “meat” was spam. Me and my mom went in 2006, then my wife and I went in 2014 then we decided to go back for our anniversary exactly 10 years later. I don’t remember it being so awful back then. Although since then we have travelled almost all of the Caribbean and South America so maybe our standers are higher than before, but I don’t think so, this is at best awful at worst a safety hazard. Also the wonderful nurse gave us a wheelchair but most of the resort isn’t wheelchair accessible. That being said, the staff was very friendly and helpful, it’s not their fault they work in the worst resort in Cuba. I asked my wife to take notes about all the things that were a concern while still staying there so it’s fresh in her memory, here’s what she noted: Hard beds Easy slip off high tub - 3.6 ft high tub Not always hot water 1l water first two days - ask and can get more Spotty internet- some outside villa on pourch Not load large data , games and video apps even in hotel lobby Download lots to watch and find games that don’t need internet Door sticks Not much eatable food Bring cup, drink sanitation’s fews Store limited