Barceló Guatemala City

Barceló Guatemala City Reviews

Barceló Guatemala City

7A Avenida 15-45, Zona 9, Guatemala City, Departamento de Guatemala, 01009, GuatemalaView hotel details
Barceló Guatemala City
Barceló Guatemala CityBarceló Guatemala CityBarceló Guatemala City
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Guest Reviews of Barceló Guatemala City

9.6/10
Amazing
48 review
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.7
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All reviews(48)
Positive reviews(47)
Reviews with photos/video(14)
Great service(11)
Awesome rooms(9)
Delicious breakfast(8)
Great location(8)
Clean and tidy(7)
Awesome stay(7)
Awesome amenities(6)
Offers pick-up/drop-offs(3)
Negative reviews(1)
Guest User
Superior Premium Level King Room
Stayed in Oct 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 26, 2025
The hotel was spotless. Everyone was very friendly and always asking if I needed anything. The food at the restaurant was incredible. There were many breakfast choices. My reservation came with access to the vip lounge, where employees were very friendly and food choices great. The view from my room was spectacular. I will def consider coming back and staying there. The shuttle to the airport runs every hour to the airport and picks up on the :20 and my driver was telling me stories about local traffic (which btw is insane). 
6/7
Response from Property: We are delighted to hear that you enjoyed your stay with us. Comments like this motivate us to continue working to provide excellent service to our guests. We hope to see you again soon at the Barceló Guatemala City Hotel.
Guest User
Executive Superior Room
Stayed in Nov 2025
Couple
3 review
10/10
Outstanding
Posted on Dec 28, 2025
We loved it! The room was comfortable and quiet, and the location was excellent. The breakfast was very complete and varied. My only suggestion would be to speed up the check-in process a bit.
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Response from Property: Thank you so much for taking the time to comment on our services. Your feedback motivates us to continue working and improving our high standards of service, as well as addressing anything that may not have met your complete satisfaction. We hope to see you soon at the Barceló Guatemala City Hotel.
Guest User
Superior King Room With Terrace
Stayed in Aug 2025
Business traveller
55 review
10/10
Outstanding
Posted on Nov 4, 2025
good as always everything is good
Response from Property: Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.We hope to see you really soon.
Guest User
Superior King Room With Terrace
Stayed in Jul 2025
Business traveller
6 review
10/10
Outstanding
Posted on Aug 11, 2025
This hotel is cheap, good, and safe. Very recommended.
Response from Property: Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.We hope to see you really soon.
Guest User
Superior King Room With Terrace
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 24, 2025
Excellent hotel and even better employees. Great place to stay in Guatemala City!
Response from Property: Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.We hope to see you really soon.
Thanis T.
Superior King Room With Terrace
Stayed in Dec 2024
Solo traveller
67 review
10/10
Outstanding
Posted on Jan 4, 2025
Excellent hotel located in zone 9. Very close to the airport and not too far from the historical center. International restaurants are close by. Room is spacious and clean. Two bottles of water are given daily. Amenities are also well equipped. Love it!
Response from Property: Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Guest User
Superior King Room With Terrace
Stayed in Apr 2024
Business traveller
1 review
6.0/10
Posted on May 25, 2024
Water leaked from the bathroom into the washroom. Also, I could hear noises from the next room.
Response from Property: Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
TheJinzaLife
Superior King Room With Terrace
Stayed in Aug 2023
Solo traveller
15 review
7.5/10
Posted on Dec 6, 2023
Considering the rating of the hotel, I expected better service. It wasn’t bad service but not on par with other 4/5 star hotels I’ve been to throughout the world. Room was clean and comfortable although the interior is a bit outdated. I would probably choose to stay elsewhere next time for the price.
Guest User
Superior King Room With Terrace
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Aug 1, 2023
Best food, best attentive service, best massage ever recieved. Super clean, super friendly a 5 star hotel with economical prices. Only 40minutes from Antigua Free shuttle services and free parking if you decide to rent a car
Guest User
Superior King Room With Terrace
Stayed in Apr 2024
Travelling with friends
1 review
8.0/10
Very good
Posted on May 27, 2024
Very nice and clean.
Response from Property: Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Tengdi Machinery - Iris Zhang
Stayed in Apr 2025
Business traveller
19 review
9.5/10
Amazing
Posted on May 9, 2025
The room is big and the service attitude is great! It is a very professional old hotel. It is an old brand, so the decoration style is a bit old, but it does not affect my mood. The airport bus driver is very considerate❤️
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Response from Property: Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.We hope to see you really soon.
Guest User
Superior King Room With Terrace
Stayed in Sep 2024
Business traveller
34 review
10/10
Outstanding
Posted on Dec 2, 2024
It's pretty good. It's next to the airport. The room is big and clean. The service is good and the attitude is nice. The Spanish paella in the bar on the first floor is delicious. I bought instant noodles and they even sent a microwave to the room for me to use.
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6/7
Response from Property: Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
VikkyGr
Superior King Room With Terrace
Stayed in Feb 2024
Solo traveller
98 review
9.0/10
Great
Posted on Apr 1, 2024
Close to the airport, large hotel, very good breakfast, bright room. There were even 2 balconies. But the view from the balconies is of some backyards with cars and construction debris
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
Guest User
Stayed in Aug 2023
Travelling with friends
18 review
10/10
Outstanding
Posted on Oct 2, 2023
For us it will always be the best hotel, my mother stayed with a group of friends and they enjoyed it to the fullest, she loves the hotel, the spa and sharing the amenities of the place, we love the Barceló hotel!
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Nizuizhengui
Stayed in Sep 2023
Travelling with friends
51 review
6.0/10
Posted on Nov 16, 2023
The carpet is dirty and the bathroom is not cleaned thoroughly
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