Anonymous User
May 17, 2025
The hotel environment is very good, and there are four restaurants with many choices, and the taste is also good. The spa massage is very comfortable and recommended.
It is true that the location is a bit far from the city/attractions, but this is not a big problem. The various facilities of the hotel can fully meet the needs of 4-5 days. (And it is convenient to rent a car locally, but you need to be careful when driving up the mountain!!)
The only flaw is that the training/process management needs to be strengthened, and some waiters are unreliable for treating everyone equally.
In addition, the hotel reservation is paid online, but when checking the bill, it is found that the room fee is double-charged. The reason given by the front desk is "your booking platform has received your payment, but it has not been paid to us"... I don't know whether to complain about Ctrip or the hotel.
The biggest negative review is for HP and the person on duty at the hotel that night. This company held a global performance award ceremony in the middle of the accommodation area. The lights, music, and the howling of drunken humans continued until midnight, which exceeded the specified time and could not be communicated.
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