Guest Reviews of O.Live Social (Guilin Elephant Trunk Hill Two Rivers and Four Lakes Store)
9.7/10
Excellent
3088 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(3088)
Positive reviews(3052)
Reviews with photos/video(906)
Friendly front desk staff(279)
Close to scenic area(260)
Convenient for shopping(221)
Delicious breakfast(167)
Fantastic river view(32)
Negative reviews(36)
Alex Perez de Vigo
Deluxe Room - River-View, Near River (Double Bed) ( Balcony)
Stayed in Apr 2025
Couples
4 review
10.0/10
Outstanding
Posted on May 10, 2025
I really enjoyed staying at this hotel - it was a great surprise. The room was spacious, clean, and had everything I needed, plus a nice view of the trees by the river which made it feel private. The location is perfect, really close to the pagodas, the shopping street, and all the main sights in Guilin.
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
Freya
Elegant Queen Room
Stayed in Mar 2025
Couples
9 review
10.0/10
Outstanding
Posted on May 1, 2025
Just stayed a night here, was super lovely. Rooftop was a great view, nice place to get takeaway and watch the sunset. The restaurant downstairs was nice but a bit pricey and they have washing machines free for use with detergent provided!
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
SGSher
Elegant Queen Room
Stayed in Mar 2025
Couples
8 review
10.0/10
Outstanding
Posted on May 12, 2025
location was fantastic. walkable distance to pagoda, elephant hill and temple. highly recommend the night market food street just right next to the hotel. lots of options available, seafood and skewers were fresh. if you like noodles, hotel provides a cook-on-demand noodle station which the staff helped gladly.
Response from Property: [Check in at Xiangbi Hill on the rooftop terrace] [The most beautiful Lijiang River] [Chuanshan Tower Hill and Nanxi Hill] Dear guests: Hello! Thank you for choosing Ou Xia Mediterranean Guilin Xiangshan Park Hotel. It is a great honor to serve you. We have always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition and support of Ou Xia Mediterranean Guilin Xiangshan Park Hotel. We look forward to your and your family's stay again and wish you a happy life!
Lev Berezkin
Romantic Deluxe Room - River-View, Near River (2 Beds) (Bathtub, Balcony)
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 28, 2025
The hotel left only positive impressions! The view is absolutely stunning, especially in the evenings. Of course, it can get a bit noisy in the evening as guests enjoy their time on the premises, but the music shuts off exactly at 11:30 PM, and you can sleep peacefully. A very nice touch was when the reception gave us local delicacies upon our departure — it was an unexpected but very thoughtful gesture. Additionally, we forgot our Euro adapter, and the receptionist literally ran after us for about 7 minutes to return it. We were really touched by the attention to detail and care for the guests. I highly recommend this hotel!
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望歐暇·地中海桂林象山公園店會是您回憶裏最温馨最獨特的那個!常回來看看哦,祝:安好!
Sabrinabelletti
Deluxe Room - River-View, Near River (Double Bed) ( Balcony)
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 12, 2024
O.Live Hotel Guilin combines chic design with cozy comfort in the heart of the city. Just minutes from Elephant Trunk Hill and Two Rivers & Four Lakes, it’s perfect for sightseeing. Friendly staff, stylish rooms, and a relaxing vibe make it a top choice for a Guilin getaway!
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客:您好!感謝您選擇歐暇·地中海桂林象山公園店,非常榮幸能為您服務。一直以來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對歐暇·地中海桂林象山公園店的認可與支持,期待您及家人的再次下榻,祝您生活愉快!
Chewjh
Elegant Queen Room
Stayed in Oct 2024
Couples
5 review
10.0/10
Outstanding
Posted on Nov 9, 2024
The room is clean and spacious. The room design is also beautiful. It is also located in a good location that is near attractions like elephant hill. They also have washing machines and dryers and a gym room.
Response from Property: [Checking in the most beautiful Lijiang Elephant Trunk Hill on the rooftop] [Butler Service] Dear guests, thank you for your recognition of us. Every need of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Michz
Deluxe Room - River-View, Near River (Double Bed) ( Balcony)
Stayed in Mar 2025
Family
6 review
10.0/10
Outstanding
Posted on Apr 24, 2025
Hotel was at a good location - close to lots of restaurant. Room was smoky but otherwise everything else was good. We ordered a stroller online and got it delivered however it was missing some parts and the receptionist help us resolved the issue with the seller and got us a replacement and also set it up for us to make sure it’s working well before handling it over to us. Can also get a bot noisy at night with live singers along the river but they all generally stop after 10pm.
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Ccchar
Elegant Queen Room
Stayed in Sep 2024
Family
6 review
10.0/10
Outstanding
Posted on Oct 17, 2024
Quite a good hotel in guilin, convenient location with tourist spots nearby, xiangbishan is just next to our hotel
Response from Property: 【楼顶打卡最美漓江象鼻山】【管家服务】尊敬的宾客:您好!感谢您选择欧暇·地中海桂林象山公园店,非常荣幸能为您服务。一直以来我们一直秉承着“以顾客满意为中心”的精神,为每位顾客创造“家外之家”,感谢您对欧暇·地中海桂林象山公园店的认可与支持,期待您及家人的再次下榻,祝您生活愉快!
BRUNO EMILE FLAVIEN
Elegant Queen Room
Stayed in Feb 2025
Couples
9 review
10.0/10
Outstanding
Posted on Mar 19, 2025
One of the best hotel you can get in town (location, service, great breakfast, high quality of front desk workers)
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客:您好!感謝您選擇歐暇·地中海桂林象山公園店,非常榮幸能為您服務。一直以來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對歐暇·地中海桂林象山公園店的認可與支持,期待您及家人的再次下榻,祝您生活愉快!
Scott Robert
Queen Room With City View
Stayed in Jan 2025
Solo travellers
28 review
10.0/10
Outstanding
Posted on Feb 9, 2025
Service was great. Wifi was good. Good shower. But one of the dryers was broken, and there was a long line to use the washing machines at night. But in the early morning, there was no people.
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客,您好。感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務。 !
Shang
Romantic Deluxe Room - River-View, Near River (2 Beds) (Bathtub, Balcony)
Stayed in Jan 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Feb 6, 2025
You can see the elephant trunk and two towers from the rooftop (saved us a trip), and it’s literally right next to the Sheraton but slightly cheaper price. The rooms are very clean and new. If your room faces the street, there will be open karaoke until 10pm, but they do all stop sharply at 10pm.
It’s also a few minute walk from the main promenade, which makes it quite accessible to food and snacks.
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
Anonymous User
Elegant Queen Room
Stayed in Jun 2024
Travel with friends
35 review
10.0/10
Outstanding
Posted on Jul 23, 2024
Excellent location, 5 minutes walk to the major attractions and food street. Washer dryer available too
Response from Property: 【天空之境網紅打卡】【灕江美景】【管家服務】尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望歐暇·地中海桂林象山公園店會是您回憶裏最温馨最獨特的那個!常回來看看哦,祝:安好!
Cindy Wong Chyee Chen
Romantic Deluxe Room - River-View, Near River (2 Beds) (Bathtub, Balcony)
Stayed in Nov 2024
Family
9 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Very nice and convenient hotel to stay will in guilin... Nearby all the tourist attractions. No need to take taxi.. All walkable
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
Shanna’s
Mediterranean-Style Duplex Suite Loft
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 27, 2024
Very happy with the location and the staff who check in. He offered us 2 free breakfast if I buy 2 as I told him I forgot to buy breakfast during booking of hotel.
Response from Property: 【樓頂露台打卡象鼻山】【醉美灕江】【穿山塔山南溪山】尊敬的賓客:您好,感謝您的支持並給與點評!沒得到您的滿分點評,我們感到很遺憾,住得滿意可以把小星星都點亮哦,您的滿意就是我們最大的追求,酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!期待您的再次光臨。
Guest User
Elegant Queen Room
Stayed in May 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jun 17, 2024
Really good experience. Quick and easy check in! Nice clean room with all the necessities! Bed very comfy and overall a great stay. Would definitely stay again!! View from the roof is also amazing!
Response from Property: 【天空之境網紅打卡】【灕江美景】【管家服務】尊敬的貴賓您好:感謝您的鼓勵與反饋,歐暇·地中海(桂林象鼻山兩江四湖東西巷店)酒店位於桂林市秀峯區濱江路66號,緊靠正陽步行街、東西巷商業街,毗鄰象鼻山景區,兩江四湖景區,靖江王府景區,伏波山公園等眾多國家五A級旅遊休閑景點,地處核心城市中心,交通十分便利。走進歐暇·地中海,我們提供健康美食、倡導輕鬆樂活、鼓勵積極社交,客人們可以在此盡情享受充盈美好、樂在分享、原汁原味的地中海悠閑生活方式。酒店擁有98間精緻考究的客房,運用大量石材、原木以及充滿肌理感的瓷磚和牆壁,使整體更加貼近自然。柔和且明亮的選色,借鑒了海的蔚藍和沙灘的白,局部加入了橄欖綠、沙灘黃進行點綴,營造出浪漫、安逸的色彩氛圍,富有濃郁地中海風格。