Baiman Hotel (Guilin Liangjiang Sihu Arctic Square Branch) Reviews
Baiman Hotel (Guilin Liangjiang Sihu Arctic Square Branch)
No.14 Kangzhan Road, Diecai District, Guilin, Guangxi, ChinaView Hotel Details
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Baiman Hotel (Guilin Liangjiang Sihu Arctic Square Branch) Guest Reviews
4.8/5
Excellent
567 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(567)
Positive reviews(563)
Reviews with photos/video(97)
Friendly front desk staff(57)
Classy environment(38)
Quiet & comfortable(29)
Delicious breakfast(24)
Awesome amenities(22)
Convenient parking(16)
Convenient for shopping(9)
Perfect for business trips(2)
Negative reviews(4)
Guest User
Superior Double Room
Stayed in May 2024
Couples
16 review
5.0/5
Outstanding
Posted on May 12, 2024
I had my eyes on this hotel before, but my family wanted to book a B&B, so when we arrived after 11 o'clock, they said we had to check in at 2 o'clock. I decisively canceled the hotel and rebooked the Berman. The girl at the front desk was very enthusiastic and responsible. We parked the car and checked in smoothly. The room was not big but had everything we needed, clean and comfortable. The rice noodles and oil tea across the street were delicious. It takes about ten minutes to take a taxi to the Two Rivers and Four Lakes, and it is 2.6 kilometers back from Prince Jing's Mansion, which is quite convenient. I asked my friend who is keen on B&Bs to comment on Berman, and he said it was great. I didn't take pictures of the hotel, but here are some pictures I took when I was playing at Elephant Trunk Hill.
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
3 review
1.0/5
Posted on Apr 10, 2024
I was very dissatisfied with staying at the Berman Hotel this time!
First of all, I asked them to arrange a quieter room for me when I checked in. As a result, my door and the neighbor's door were not even opposite each other, but two doors next to each other. You can imagine the banging sound! And the sound of cars running on the road...
Early in the morning, there were all kinds of shouting and banging sounds from other people. It was finally quiet, and the Berman started playing music...Is this a hotel for people to rest? The separation is too bad! I told the front desk to turn off this music. After all, it was morning and I had to rest. The front desk said that this was a unified requirement and could not be turned off...Why didn't I have this music in the Berman Hotel in Chongqing? And the sound insulation was very good! It's okay to have music, but you should do a good job of sound insulation! Don't be woken up by your own music!
Around 12 noon, the cleaning staff knocked on the door next door. I told her that I wanted to stay longer and this room didn't need to be cleaned. As a result, when I came back in the afternoon, it was still cleaned up. What kind of cleanup was it? The bed was not made, only the bathroom was cleaned, and the essence samples that I didn't use up were thrown away! It really makes people angry! Although the hotel assisted in finding the bag of eye patches I had used... it was found on the cleaning car... I was speechless!
When I left, the front desk wanted to give us milk and wanted us to write a five-star review, but I confiscated it. I really can't give a five-star review!!!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. We will further improve and perfect our facilities and services. We sincerely look forward to your visit again. !
Anonymous User
Superior Room (2 Beds)
Stayed in Apr 2024
Travel with friends
54 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The service is good. The location is very close to the North Station. There is a lot of food around Walmart next to it. It is not far from the Elephant Trunk Hill, about four kilometers away. There is a cheap and delicious braised rice noodle downstairs😊
I didn't take pictures of the hotel, so I'll post some scenery pictures
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given great encouragement to the Berman Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Satisfied, I lost a very small ring and it was found when I was cleaning up. It was very helpful. The cleaning lady was very attentive, and the front desk service attitude was also very good. When I came back to pick up the lost items, they also gave me a bottle of water when I left.
Original TextTranslated by Google
Response from Property: "A bosom friend afar brings a distant land near." Thank you very much for your 5-point praise ~ Among the vast sea of people and tens of millions of hotels, you chose us, which shows that you have a unique vision and stand out from the crowd ~ We hope to become friends and family with every guest who arrives at the hotel. Even if it is a short stay, we hope to bring you unforgettable memories! The hotel's staff team is young and energetic, adhering to the principle of serving guests attentively ~ Xiaoman thanks you again for your detailed evaluation!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The room was very clean and the bedding was very comfortable. Ctrip points were used to send fruit, the hotel was very sincere and sent soy milk, fruit and biscuits, which was great
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and encouragement to Xiaoman. The hotel decoration is mainly exquisite, simple and fashionable, aiming to create a warm and comfortable business travel atmosphere for guests. It is our unshirkable responsibility to provide good service. We always adhere to the service concept of guest first, and hope that you can choose us again!
Guest User
Standard Queen Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel front desk service is very good! Parking is convenient, the hotel is warm, and the breakfast is delicious😊! I stay here every time I come to Guilin.
Original TextTranslated by Google
Response from Property: Dear guests, hello. Thank you for your support and encouragement to Xiaoman. The hotel decoration is mainly in a refined, simple yet fashionable style, aiming to create a warm and comfortable business travel atmosphere for guests. It is our unshirkable responsibility to provide good service. We always adhere to the service concept of guest first. We hope you can choose us again!
Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The location of the hotel is good. It is not far from the Two Rivers and Four Lakes, Elephant Trunk Hill and East-West Alley. The room is clean and the space is good. I am satisfied with everything. It is very comfortable to live in. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given great encouragement to the Berman Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
I stayed at the Borman Hotel in Guilin for one night a few days ago and it was really nice! The room was big and comfortable, and I slept very well. The hotel service was also great, the staff were very welcoming, and the breakfast was delicious.
The hotel is very conveniently located, and it is easy to go out or visit attractions. Although I only stayed for one night, I had a very good impression of the Borman Hotel. I recommend it to everyone. It is definitely the right choice to stay here when traveling to Guilin!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Xiaoman will continue to maintain high-quality and excellent service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The room is very clean, the breakfast is very rich, although the restaurant is not very big, but it has everything you need for food, and it is not far from the scenic spot. I will definitely come again if I have the chance
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given great encouragement to the Berman Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Lo
Standard Queen Room
Stayed in Jan 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jan 15, 2024
The room is clean, the service is very good, polite, and the location is convenient. I will stay here again next time I travel. The network is good, the water pressure is good, and the hot water is sufficient. The waiter is quick and polite to refill items.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and comments! Thank you for your encouragement and recommendation of Xiaoman! Gold medals and silver medals are not as good as your praise, gold cups and silver cups are not as good as your reputation, Xiaoman will not let you down! I wish you all the best, Xiaoman looks forward to your visit again.
Guest User
Standard Queen Room
Stayed in Dec 2023
Family
16 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The hotel's breakfast was very good, the service was very good, and the lady gave gifts to the children. It was clean and not noisy.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise. I was moved to tears by your praise. Your satisfaction is our starting point. It is our goal to surprise and move you. It is our honor to serve you and we look forward to your stay again.
Zuihoudedifanga
Standard Queen Room
Stayed in Oct 2023
Couples
8 review
5.0/5
Outstanding
Posted on Oct 29, 2023
The staff are very polite and the service attitude is also very good. In the end, I was very satisfied with the hotel's facilities and environment. A disposable toilet seat was given when I checked in. The coffee in the hotel room was also very delicious.
Facilities: good
Hygiene: good
Service: considerate
Original TextTranslated by Google
Response from Property: This comment is like the stars in the sky, shining and warming my heart. I will remember everything you said in my heart!
Guest User
Superior Double Room
Stayed in Oct 2023
Family
40 review
3.7/5
Posted on Oct 21, 2023
Although the room is small, it has everything you need. The room is clean and tidy. Although Ctrip customer service did not upgrade it to a luxury bed, they applied for breakfast, which is not bad.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry that we failed to bring you a comfortable stay. The sound insulation problem of the hotel facilities and equipment affected your rest, which has been dealt with. The hotel attaches great importance to this incident and has contacted the advertising company to make billboards to remind the hot and cold water switches to prevent such incidents from happening again. Once again, we express our deepest apologies for the inconvenience caused to you. I wish you good work and good health!
Anonymous User
Superior Double Room
Stayed in Oct 2023
Travel with friends
11 review
4.5/5
Great
Posted on Oct 22, 2023
Very convenient hotel, close to the North Station. There are many choices for dining downstairs. The Qingbuliang across the street is so delicious. The front desk staff is kind and considerate. We were allergic to smoke and had to change to a non-smoking room for a long time. Thank you for the staff's thoughtfulness and patience.
Original TextTranslated by Google
Response from Property: .Dear guest: Hello! Thank you for choosing the Berman Hotel! Your words "excellent service" are like a warm current, warming our hearts. Thank you for your encouragement, we will definitely do better! Strive for your perfect five points next time! Wish you: well!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The only drawback of the room is that it is a bit far from the city, but it takes only 10 to 20 minutes by taxi to get to the city.
The front desk service attitude is very good. They will greet you when you go out in the morning and come back in the evening. The front desk service is also very serious and responsible. I deposited the specialty to be mailed out. After the courier took it away, the front desk lady called to inform me. Thank you very much. The room is small but very clean. I like the smell of hand sanitizer. The powder opposite the hotel tastes good too. Recommended👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing our Berman and giving support and love to the hotel. We have been committed to creating a comfortable and relaxing stay experience for the guests staying here. Your affirmation is the greatest pursuit of Berman and our wish. We look forward to your visit again!