The biggest regret of our trip to Guizhou was booking this hotel. It was our first night's stay in Guizhou, and upon entering the room, we were hit with a strong renovation smell. There were even charcoal bags in the room. When we asked the staff, they said the hotel opened in April this year, but even in August, the smell was still quite strong. At 10:30 PM, after showering and lying in bed, my legs started itching intensely. Then I found a bug crawling on the pillow. We called the staff to ask for a change of sheets and duvet covers. After the staff entered the room, they found more crawling bugs on the floor and ceiling. They were stepping on and catching bugs, which was truly horrifying. They offered to move us to another room, but it was already 10:30 PM, we had just showered, and our luggage was spread all over the room. Changing rooms would take at least another half an hour of packing, and could they guarantee the new room would be bug-free? After much deliberation, we decided to just put up with it for one night; we didn't want the hassle. So, we spent a night in this bug-infested room. We left the hotel the next day, thinking it was over. However, that evening, I discovered that my legs were severely bruised and blue from all the intense scratching due to the itching. I started our trip in Guizhou with blue and bruised legs, filled with worry and fear. The severity of this incident was beyond my imagination, and I still get chills recalling it. I've never stayed in a room with so many bugs. I wonder how the hotel handles pest control; there were bugs on the duvet, on the ceiling, on the floor, and in all the crevices. My good impression of Atour ended abruptly. Although the staff apologized, this experience significantly soured our family's 20,000-yuan trip to Guizhou. I hope the hotel takes this as a serious lesson, conducts a thorough self-inspection and rectification, strengthens pest control, and prevents anyone else from having to go through what we did!!!
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