To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1837)
Positive reviews(1788)
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Friendly front desk staff(167)
Easy to get around(143)
Convenient for shopping(107)
Located in the city centre(83)
Convenient parking(66)
Stayed multiple times(24)
Many dining options(19)
Great swimming pool(15)
Negative reviews(49)
Guest User
Family Suite - 4-Person Occupancy (2 bathrooms)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Good location right in the centre of the busy commercial district, a lot of places to eat and shop. We had a family suite with 2 separated rooms with each own bathroom and toilet, which give that extra privacy. Breakfast was good with quite a variety of Chinese cuisine predominantly. It has a massive fully equipped Gym, and big indoor swimming pool. Will definitely stay at this hotel again if we come back again.
6/13
Response from Property: Thank you very much for your enjoyment of the hotel! Seeing your praise is the happiest thing today. Thank you for your high evaluation and for sharing the accommodation experience so wholeheartedly with everyone, which has made the corners of the hotel's mouth rise by 45 degrees and not come down. The hotel is situated next to the Stone Street at the intersection of Province Fu Road and Fushui North Road in the Golden Business District of Guiyang City. It is within walking distance to the Grand Cross of Fountain, Wenchang Pavilion, Nanguo Huajin Shopping Center and International Trade Mall. It is also close to Jiaxiu Building and Qianlingshan Park. Sincerely looking forward to your next stay. Wish you a happy life!
Guest User
Business Panoramic Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The waiters in this hotel are all polite and courteous. The lobby decoration is magnificent. That's great. The lobby manager Ber edan was very enthusiastic and introduced me to the surrounding attractions and snacks. Thank you very much to him
Response from Property: 很感謝您喜歡酒店,能為您服務是我們的榮幸呢!酒店地處貴陽市黃金商圈省府路與富水北路交叉口石板街旁,信步可達噴水池大十字、文昌閣、南國花錦購物中心、國貿商城,離甲秀樓、黔靈山公園也近在咫尺。住貴山和泰酒店,離美食更近一步,衷心期待您的再次入住呢,祝您生活愉快!
Guest User
Business Panoramic Queen Room
Stayed in Oct 2024
Family
15 review
3.2/5
Posted on Nov 25, 2024
Hotel okay for price but breakfast was a disgrace - no juice, everything cold and staff not happy when I asked for new eggs, even the local selection was poor and the toaster was only good for preferred degree of blackness on one side only. Coffee machine was the worst, coffee coloured only, warm and pure sugar - not exactly blue mountain roast as labelled!
Response from Property: 【賓至貴山 温馨永存】貴客您好:知悉您此次入住反饋的相關問題給您帶來不愉悦的體驗,我們也深感抱歉,同時真誠感謝您的反饋,讓我們及時發現自己的不足。酒店的早餐品種包括粉面、蒸點、粥類、煲湯、貴州特色早餐、麪包、沙拉、炒菜等多種菜品呢。您反饋的相關問題,我們將會轉到相關部門跟進,並加強對工作人員的服務及技能培訓,請您接受我們誠摯的歉意。貴山自成立以來都是非常重視客户滿意度,我們會加強培訓,提高每一位員工的對客服務質量,讓您和其他所有的賓客歡喜而來滿意而歸是我們永遠追求的目標,也希望您再給我們一次機會,沒有最好、只有更好,衷心的邀請您和家人再來貴山,相信您一定會看到我們的改變,祝您和家人生活愉快!
Guest User
Business Panoramic Queen Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on May 20, 2024
Location was very central and the rooms were pretty comfortable. The only thing that can be improved would be the airconditioning as it was quite stuffy in the room and we needed to open the windows to let air in but otherwise it was a good value for money stay. Walking distance to most of the famous food streets
Response from Property: Thank you for your love of the hotel. We are deeply sorry that we could not give you the most perfect stay experience. We have paid attention to the feedback you mentioned! We will cherish and appreciate this wonderful, we will treasure and appreciate this recognition, we will strive to move forward, very much looking forward to seeing you next time! Wish you a happy life!
Guest User
Family Suite - 4-Person Occupancy (2 bathrooms)
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 4, 2023
The hotel is in city center. There are lots of restaurants and shops close by. We booked a family room and enjoyed the two bedroom two bathroom. Love it.
Response from Property: Hello! Thank you for choosing Guishan HeTai Hotel. I am very happy to get your recognition. The hotel has convenient transportation and convenient shopping, and will continue to maintain it. Thank you for your comments and enjoy your life!
SUREAU
Business Panoramic Queen Room
Stayed in Jul 2022
Business travellers
20 review
4.7/5
Amazing
Posted on Aug 13, 2022
Good location, the room was big and clean. The hot is a bit old but quite good for the price.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Guishan Hetai Hotel and for your recognition of our service. It is a great honor to be recommended by you through our sincere service. We will continue to work hard to always bring a warm and comfortable stay experience to every guest. Sincerely look forward to your coming again!
Andy Pedersen
Business Panoramic Queen Room
Stayed in Jun 2022
Couples
36 review
4.5/5
Great
Posted on Aug 1, 2022
Classic Hotel right in the center of Guiyang. Great view and walkable distance to some of sights in the capital.
Response from Property: 尊敬的客人您好!感謝您選擇入住貴山和泰酒店,並給予我們服務認可。很榮幸通過我們真誠的服務得到了您的推薦,我們會繼續努力,始終為每一位賓客帶來温馨、舒適的入住體驗。真誠期待您的再次入住體驗酒店的其他房型!
GMac
Business Panoramic Queen Room
Stayed in Jun 2023
Couples
86 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Comfortable and good location. I enjoyed my stay.
Response from Property: Dear guest! Thank you for choosing to stay in Guishan HeTai Hotel, it is very happy to get your recognition, we will continue to treat every guest well. Look forward to your visit again, I wish you a happy life!尊敬的客人!感谢您选择下榻贵山和泰酒店,能够得到您的认可非常的开心,我们会继续保持,招待好每一位客人。期待您的再次光临,祝您生活愉快!
fokWilliam
Business Panoramic Queen Room
Stayed in Nov 2023
Couples
8 review
3.5/5
Posted on Dec 22, 2023
The hotel is a little old.
Response from Property: Dear guests, thank you for your recognition of the hotel, it is a pity that you did not get 5 points! As an old star hotel in Guiyang, some floors have been renovated. We look forward to your experience of our brand-new Hetaiyaju, parent-child room and family suite again! I wish you a happy life and all the best!
Guest User
Business Panoramic Queen Room
Stayed in Jun 2022
Travel with friends
9 review
4.5/5
Great
Posted on Aug 3, 2022
The staff were helpful with check-ins and extending stays. The general location is sort convenient to the lively areas of the city and in very close facility to the bars and night life. Taxis from here are a great price getting to tourist attractions.
Response from Property: 尊敬的客人您好!感謝您選擇入住貴山和泰酒店,並給予我們服務認可。很榮幸通過我們真誠的服務得到了您的推薦,我們會繼續努力,始終為每一位賓客帶來温馨、舒適的入住體驗。真誠期待您的再次光臨!
VanessaM
Business Panoramic Queen Room
Stayed in Jun 2022
Family
14 review
5.0/5
Outstanding
Posted on Jul 27, 2022
After a week traveling around and visiting ethnic minority villages, it was a delight to come back to this hotel and it‘s clean and spacious room, nice shower, very comfy bed. Walk to our nice western restaurant just 15 minutes away, took another test at the hospital. All very convenient at an unbeatable 300¥ per night. Will come back every time we are in Guiyang.
Response from Property: Hello dear guest! Thank you for choosing to stay at Guishan Hetai Hotel and for giving our service recognition. We are honored to have received your recommendation through our sincere service. We will continue to work hard to always bring a warm and comfortable stay experience to every guest. Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Jun 2022
Family
17 review
4.0/5
Very Good
Posted on Jul 25, 2022
Decent hotel with friendly staff. Rooms, breakfast, service was good. Nothing special, but I would come again.
Response from Property: Hello dear guest! Thank you for choosing to stay at Guishan Hetai Hotel and for giving our service recognition. We are honored to have received your recommendation through our sincere service. We will continue to work hard to always bring a warm and comfortable stay experience to every guest. Sincerely look forward to your visit again!
Romain Rudy A
Business Panoramic Queen Room
Stayed in Jan 2022
Travel with friends
4 review
4.5/5
Great
Posted on Feb 14, 2022
Location is not really near the metro station but nothing is near the metro in Guiyang.
The room was spacious enough, I asked for a bathtub and I got it. The bed was comfortable enough and the location is near some good bars and restaurants.
The breakfast however was not a buffet, and I didn't like the "continental breakfast" option, but the price was quite cheap so...
Response from Property: 尊敬的客人您好!非常抱歉沒能給您最滿意的入住體驗。酒店早餐是中西式自助,品種多樣,可滿足不同口味人羣。由於您入住期間是春節假期,初一至初七早餐由自助餐調整為可選擇性的歐式早餐,初八已恢復自助早餐。酒店地處貴陽市黃金商圈省府路與富水北路交叉口石板街(北京華聯超市旁),信步可達噴水池大十字、文昌閣、南國花錦購物中心、國貿商城、荔星名店,離省醫、貴醫、貴州師範大學、甲秀樓、黔靈山公園也近在咫尺。步行10分鐘可達中山西路地鐵站和噴水池地鐵站,酒店周邊步行5分鐘以內,幾乎能吃到貴陽最出名的各種美食名店。真誠期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Jun 2022
Travel with friends
24 review
5.0/5
Outstanding
Posted on Oct 5, 2022
Great location. Helpful staff
Response from Property: 尊敬的客人您好!感謝您選擇入住貴山和泰酒店,並給予我們服務認可。很榮幸通過我們真誠的服務得到了您的推薦,我們會繼續努力,始終為每一位賓客帶來温馨、舒適的入住體驗。真誠期待您的再次光臨!
Guest User
Business Panoramic Queen Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The room is clean and tidy, the bedding is comfortable, and the facilities are complete. The hotel's breakfast is rich in variety and tastes good. But what I remember most is Xiao Ruan's enthusiastic service. Next time I come here, I will definitely choose this hotel, and I look forward to meeting such a warm-hearted Xiao Ruan again👍👍👍
Original TextTranslated by Google
Response from Property: 尊敬的客官您好,非常感謝您的認可收到了來自您的肯定與讚揚非常開心,我們會繼續保持,招待好每一位客人!我們會倍加珍惜和感謝這份美妙,我們會珍重萬分和感謝這份認可,我們會奮力前行,再次感謝您的理解與支持,非常期待與您的下次相見!祝生活愉快!