Middlesex County Hotels with Gym

My first hotel in the US. The front desk service was pretty average, and breakfast was expensive. There was no microwave. The snowy view outside was nice since it's by the river. It's convenient to walk everywhere; you can easily walk to Harvard and MIT. I'd recommend staying here, though I wish the front desk staff were friendlier. Is this just the typical service level in the US?

It's quite convenient in Burlington, with shopping malls and various restaurants just outside. The room layout is very homely, very suitable for family travel and permanent residence!

The room amenities are quite new, and the room itself has that standard Marriott style. The breakfast spread was also quite plentiful. The hotel grounds are expansive, and the landscaping is well-maintained. There are both indoor and outdoor pools, but they are rather small and seem more suited for children. I didn't really experience much in terms of service; I found the service level in the US to be somewhat lacking compared to what I'm accustomed to.

The hotel itself has a good ambiance, but the service is absolutely terrible. For all Marriott hotels in the US, beware when booking: they don't just pre-authorize or freeze a deposit, they actually charge your card directly! They overcharged me $124. When I emailed them to inquire, they replied to the first email, stating it was for two days of parking + valet. However, when I replied again, telling them they made a mistake as I only parked for one day and provided evidence, they ghosted me completely – no more emails or phone calls! Ultimately, Trip.com reimbursed me $62, and I'm very grateful to them for being so responsible. But I still have to give Marriott a bad review. For such a large corporation, is a few hundred dollars really worth it? Such a low-class move!

The hotel was very clean and hygienic, and breakfast offered a good variety, with an à la carte option available for an extra tip. However, I have to deduct points for the parking fee not being included. The service also needs improvement; I had to ask twice for a refill of shower gel, and it was still empty.

The hotel I booked for the driver is not too far from the city center. It takes more than an hour to drive there due to traffic jams on weekday mornings. It is OK on weekends when there is no traffic jam and it only takes more than 20 minutes to drive to the city center.

I stayed here in 2018, and this time I stayed here again. It was still a great experience; the rooms were spacious and the hotel was clean. The only downside is that there are no shops nearby, except for a small convenience store on the first floor.

Lastly, if you are booking somewhere with a free breakfast because you are looking forward to it, this is not your place. They offered watered down sunny D, water, one type of muffin, bread, cereal, potatoes, gritty watery scrambled eggs, and some kind of “French toast casserole”. Not a yogurt or a meat choice in sight, with a big sign asking you not to bring breakfast to your room. That may be common- but in my opinion I should be allowed to bring back my children or mother a meal if they don’t want to come to the dining room, and if we are responsible enough to order takeout to our room then we must be responsible enough to have a light breakfast as well. For the price point, unappetizing breakfast, and the insect activity; I will next time choose a more franchised option. Sunrise from the room on the lake was a beauty though!

The hotel is conveniently located near the airport, making check-in and check-out easy. The breakfast selection is plentiful, parking is convenient and safe, the bathroom has great water pressure, and the rooms are clean, tidy, and very comfortable. Highly recommended!

It was great experience! The service is very special, people are kind and respectful. God Bless all of them! Amén