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8.8/10
Very Good
GGuest UserNice stay with reasonable prices.
Service is not good cause when i requested my room to be made up n they forgot .and mentioned that they are unable to do anything as the housekeeping team is in a rush as there is too many check ins todday
GGuest UserGreat location for where we needed to go. Nice having Ruby Tuesday right by the hotel. Clean & quiet. Beds were a little on the hard side, but still slept well. It was nice having continental breakfast! Would stay here again.
AAlice KuoFangMost things were excellent except water putties around various locations such as the floor of elevator and around the soda in the first floor. I think they were from kids went to swim and when they got out , they did no t dry out outside the pool. They were just dripping waters all over the place. That was a hazard for other customers. I made the staff aware of it. You should have a rule regarding swimming rule. They should have dried out before out of the pool area. In addition kids were running n the hallway and made very noisy. You should separate family with kids from family without kids.
CColleen NelsonLoved the historic vibe, the downtown location, and the rooftop bar. The desk attendant was very informative regarding the history of the building but the lobby was very ”tired” and although they were clean and comfortable, the guest rooms were very small. Elevators were dirty.
KKimbrellGood hotel, what you would expect. We arrived at the airport late so the transportation to the hotel (even though close) was very expensive. Recommend to reserve transportation ahead of time. Stayed for 1 night before our tour group started.
BBlessingHotel is connected to a massive Waterpark which is great for kids but not so fun for a good night's sleep. Walls are SUPER thin. Family next door had a screaming kid for a long time and then the hotel sent an unfamiliar man to our room (two girls) at 10pm to knock and ask us to be quiet. He could have called.
It's massive and very busy so be prepared for a lot of amenities to already be full. Room is clean but with that many people breakfast was filthy. Staff are never at the counter so you have to wait for them to come out of the back. Breakfast was limited and not enough for the people there. I've had better options at other Fairfield's anyway. All the details are cheap -beds and worn / over soft, toilet paper is scratchy, towels are thin and very rough. . . For the cost and significance of this hotel, it's just meh. It seems big but isn't very nice in the details.
GGuest UserUpon arrival infprmed entire cleaning staff resigned so had to wait. Well, during sturgis rally I took higher road and refused room cleaning. I didnt want to pile on. Bed was like a sandwich -bad backs beware. Slept few hours a nite but, bed orevent avrestful bight sagged at every possible angle tried. Room was very clean except grout a tile near tub.
Breakfast was muffin make your own waffle eggs skin milk ceral bacon toast bagels muffin. Eat elsewhere coffee was good.
Rest of hotel I woukdnt judge they wrre adaptung best they could
RRobbie LStay was good, beds were comfortable, breakfast was a nice variety, and room clean. Was a disappointment that the keys were demagnetized multiple times and we even kept it away from our phones as instructed when it happened the first time. Hot tub was a good temp, unfortunately the jets were not really high functioning and there was barely working, overall nice to soak for a little bit. We would chose to stay here again in the future as the cons were minimal.
GGuest UserGet what you pay for. Rugs and furniture needs updating. Rooms were clean. Slight moldy smell. Staff were friendly and great. Continental breakfast is like any other continental breakfast. Location was great with nearby I-90 access. Walmart, Target and Sam's Club nearby. Definitely would stay here again. Loved the Cheers bar as well.
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