Sevier County Hotels with Gym

I booked this Hotel for 6 older ladies to experience Pidgeon Forge. The Location couldn't be better. The rooms are very nice size and the bathrooms are great. All six of the ladies loved the hotel. Now with six older ladies we had some very picky ladies and they loved it. Great places to sit and talk in the lobby, two fire pits to sit and talk if it is chilly out side. Lots of pools and to use. The keep the buffet clean and refilled. One of our ladies is going to bring her whole family there for a family get together because she loved this place so much. I really and honestly don't feel you will be disappointed if you stay here. The staff is great there is always someone at the front desk which I lliked because I had questions. I can't say enough good things about this place but thank you for doing such a great job.

The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

Breakfast was not good. The typical hotels have decent eggs and did not have any variety day to day. They did seem to take good care of the facility, it wasn't perfect, but is nice. I would go back again and maybe skip the breakfast or get a waffle.

I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!

Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.

Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother. During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression. The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided. One thing I did appreciate was that coffee and tea were available in the lobby most of the time. For a 4-star hotel, 🫣🫣🫣 Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.

This is older facility that could use some updates; however location by stream and within walking distance to everything downtown Gatlinburg is excellent. Room was average but needs attention given to room windows, balcony was dirty (windows, chair, floor). Windows in elevator dirty also. Just needs attention to detail.

I came to visit the Great Smoky Mountains and found this hotel from Ctrip.com. It is very cost-effective and has a good geographical environment. It is close to the main street of Gatlinburg town and is convenient for travel. The receptionist is an Indian, warm and kind, responsive to all requests, and the breakfast is rich.