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9.4/10
Amazing
GGuest UserGreat place to stay with a family on the Ocean City beach. This hotel is located in a more quiet section of the boardwalk. Has excellent amenities and activities for kids. Kids eat free at the restaurants and great service by the pools. Housekeeping was really backed up with cleaning the rooms as it was a busy time but they got to my room every day.
GGuest UserI will say location is the best must visit
Many activity n sea is nearby so felt overwhelmed
A must visit place in summer n fall
Hotel is clean & very good with indoor swimming pool
GGuest UserThe service was great! The hotel was well maintained-inside and outside. Our room was super clean and comfortable and we had sufficient washcloths & towels and the water was nice and hot! The view from the balcony was a lovely addition. I enjoyed the complimentary tea and coffee too. My husband and I have already decided that will stay stay there on our next visit.
GGuest UserTook the wife out of state for our 10 year anniversary. She was so excited to be staying at an Aloft again as we have in the past! We got into the room, my Flowers were there, which was great. We adjusted the AC to our comfort likings and 4 hours later after being at the beach, the temperature in the room was 78.
Called the front desk, they said there isn't anything they could do. Maintenance checked the panel and all is fine but our room was above the indoor pool. The pool room was found to be 80+ degrees but no one agreed to trying to lower the temperature of the pool room. Instead they suggested we open the balcony door and give us a box fan.
The outdoor temps were in the upper 80s low 90s. There was a hint of a breeze but when the box fan was dropped off, we came back from dinner and it was tolerable with the door closed. No check up from management, the staff was quite short with our concerns and requests.
Overall the stay was amazing but disappointing
XXiaocaiThe location of the hotel is very good. It is very close to the water park. The restaurant in the hotel serves good breakfast, lunch and dinner. The sunrise in the morning is beautiful, but for the price of more than 8,000 days, the facilities are average, and the swimming pool is not clean. The next day I had to call someone to clean up and the cleaning was very sloppy. The hygiene needs to be improved!
GGuest UserWe were there for aau basketball tournament. It was perfect for the down time the girls had. They won and my dautter and I had a mini vacay. Perfect for fun and relaxation. Highly recommend!
GGuest UserWe were in room 335. We had almost zero water pressure in the shower and the shower squealed like a hot tea kettle the entire time we were using it. The front right burner on the stove didn’t work and the bottom element on the oven also did not work. Maintenance came and looked at it. He was very nice but said they don’t have any replacements. He suggested just using it on the broil setting. Due to this we lost money on some of the groceries that we bought and couldn’t cook. There were some stains on the carpet. Our room was very noisy due to being right near some sort of ventilation system. We got groceries delivered and the delivery service was upset because there was only outdoor access to our side of the hotel with no elevator. Saunas were not open. One of the hot tubs was barely warmer than room temperature our entire stay. The other one was nice. One of the staff members was rude to my teenaged daughter and her friend when they got locked out and needed another key. Location was very nice. All of the other staff were nice. Slushees at the bar we’re good!
DDipperFacilities: The floor height is a bit low
Service: There are many new students at the front desk, but the overall service is OK.
Environment: Some sea view rooms in the hotel can watch the sunrise 10 meters away from the beach
Hygienic: The room is clean and tidy
Note: Pets are allowed
SSavanah Rianbeautiful view, had a fan in the closet to use if you got too hot, spacious room, personal balcony, had a microwave, fridge with mini freezer, definitely recommend!
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