Mercure Haikou City Center

This was our first stop in Hainan with my parents, and they were both very happy with the accommodation in Haikou. The room was comfortable and the air conditioning worked great. They even helped us with a room upgrade and a late check-out.

The breakfast options were limited, and the staff seemed more interested in their phones than in clearing tables promptly. We often had to call out to them for service. Food delivery by robot was also very slow during peak hours. Otherwise, everything else was okay.

The room was spacious and very clean, and the smart control system was super convenient. My kids absolutely loved the deep bathtub and had a blast! The delivery robot was also great, bringing food quickly. Having two bathrooms was incredibly handy, truly excellent value for money! It would be even better if there were twin beds!

I brought my parents to Hainan, and after comparing many hotels, I ultimately chose Mercure. Its minimalist and luxurious style really appealed to me. When we checked in, a lovely staff member kindly upgraded our room for free. The cleaning auntie was also very friendly, and our room was spotless every day. Plus, the smart home features made everything so much more convenient. The hotel's location is also excellent; it's close to commercial centers like MixC, making dining and shopping easy. It's also just a short walk to Wanlu Park. It was a fantastic stay, and I'll definitely choose Mercure again next time I'm in Haikou.

Our entire stay, from check-in to check-out, was incredibly comfortable. The facilities are excellent, and the attention to detail is superb, far exceeding our expectations. The hotel's location is great, making it very convenient for getting around; all the popular spots we visited were about a 20-minute drive away. We've always trusted HUAZHU for their service, and the hotel even upgraded our room type. The breakfast was plentiful and very satisfying.