Sheraton Haikou Hotel
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Sheraton Haikou Hotel

Discover Sheraton Haikou Hotel, an 5-star stay in Haikou. With a score of 9.2/10 based on 6369 reviews, it offers an outstanding blend of quality and value, with prices starting from £58.

Check-In & Check-Out

Check-in from 15:00

check-out until 12:00

Nearby Attractions

Fengqifengfan Chonglang Club: 1.92km from the hotel

Tropical Forest Expo Park: 0.55km from the hotel

West Coast Super Beach: 0.71km from the hotel

Amenity Highlights

Leisure: Chess/Cards Room, Sunbathing Area, and Billiards Room

Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room Service, Snack Bar, Café, Restaurant, Kiosk/ Convenience Store, Halal meals provided, Lobby Bar

Sheraton Haikou Hotel

No. 1 of Family Hotels in Haikou
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We Price Match
China travel essentials
English-speaking staff
Easy to reach
Currency exchange
Most card payments accepted
Lots to do
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Amenities
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Property Description
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Beautiful hotel. Lovely facilities. Perfect for families.
Surroundings
Airport: Haikou Meilan International Airport
(39.4 km)
Train: Changliu Railway Station
(8.0 km)
Train: Haikou Railway Station
(8.3 km)
Landmarks: Tropical Forest Expo Park
(550m)
Landmarks: West Coast Super Beach
(720m)
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4

Superior Room - Sea-View (Twin Beds)

2 Single bed
45m² | Floor: 3-4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Premier Suite

1 King bed
176m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
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6

Suite - 2-Bedroom, Sea-View

1 King bed and 1 King bed
221m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Connecting Room - 2-Bedroom, Sea-View

2 Single bed and 1 King bed
90m² | Floor: 3-4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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9

Garden Room

2 Single bed or 1 King bed
45m² | Floor: 1
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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14

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
352m² | Floor: 3
Has window
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Connecting Suite Room

1 King bed and 1 King bed
221m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Superior Room - Sea-View (King Bed)

1 King bed
45m² | Floor: 4-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Ocean Suite (One 2m King Size Bed)

1 King bed
88m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Room (Twin Beds)

2 Single bed
45m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Grand Ocean Suite

1 King bed
132m² | Floor: 2
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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8

Kid's Themed Garden Room

2 Single bed
45m² | Floor: 2-3
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Family Ocean Suite(3-Beds)

2 Single bed and 1 King bed
88m² | Floor: 1-3
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Twin Room With Sea View

2 Single bed
45m² | Floor: 3-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Grand Family Ocean Suite (2-Bedroom)

2 Single bed and 1 King bed
132m² | Floor: 4-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Room (King Bed)

1 King bed
45m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Connecting Room - 2-Bedroom

1 King bed and 2 Single bed
90m² | Floor: 2
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Queen Room With Sea View

1 King bed
45m² | Floor: 3-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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8

Family Ocean Suite-Noah's Jugle Adventure(3-Beds)

2 Single bed and 1 King bed
88m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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Average for similar properties in Haikou
Reviews frequently mention
Review summary
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Hygiene: The hotel's cleanliness is consistently praised, with rooms described as tidy and well-maintained. Housekeeping staff are noted for their meticulous attention to detail, ensuring a pleasant and comfortable environment for all guests.(based on 1,580 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 12, 2026
The service was excellent. They arranged our rooms very close to each other, which was great since we had three rooms in our party. Our butler, Alalei, was incredibly attentive and responsive to all our questions. She even helped us arrange a late check-out. Many thanks!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2026
Our two-day stay here was pretty good. When we first arrived, we weren't too keen on the room we got; it was on too low a floor, so we couldn't really see the sea. But after we switched rooms, it was much better, and the view was great. Erin was really attentive and helped us solve our issues wholeheartedly. We're off to explore other places today, but we'll definitely come back next time we have a chance.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2026
The service exceeded our expectations! A big thank you to our butler Connie for arranging such a fantastic room for our dog, complete with a huge private balcony for playtime. The hotel is also incredibly close to the beach. Five-star service and arrangements! Anyone traveling to Hainan with a dog *must* choose the Sheraton.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2026
Facilities: The facilities everywhere were very convenient, and both the elderly and children in my family found it very accommodating. Hygiene: The room attendant was very meticulous; everything was wiped clean. Environment: It's right by the sea, with a seamless view of the ocean meeting the sky. Service: I especially want to commend our butler, Erin. I casually mentioned it was my birthday, and the next day she gave us a wonderful surprise! First, there was a towel cake on the bed, followed by a delicious freshly made cake, and various thoughtful greetings. She was incredibly responsive to all our requests. We also found out we had a late flight and she arranged for a late check-out until 5 PM. Such attentive service is rare these days. Next time I'm in Haikou, I must stay at the Sheraton Haikou, and I'll definitely recommend this hotel to others.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 28, 2026
Overall, it was a good stay. The butler service was very thoughtful, patiently assisting and answering questions throughout our visit. They even prepared a gift for our child when we checked out. However, I found the breakfast selection to be too limited, and the taste wasn't great.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2026
We had a quick stopover at the Sheraton when leaving Haikou. The hotel is quite old, having been open for a long time. The lobby has just been renovated, but the rooms haven't been fully updated yet. The air conditioning wasn't cool enough during our one-night stay, so we didn't sleep very well. The hotel's duty manager, Jean, heard about this and continuously followed up with us, actively helping to resolve the issue. Hotels need to listen to feedback like this to keep improving.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 26, 2026
The housekeeper, Joan, provided excellent service and granted us a late check-out. The only drawback was that our room faced a construction site. I'd recommend the front desk inform guests about this in advance during check-in. Other than that, everything else was great.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 22, 2026
The extended breakfast until noon during Chinese New Year was an absolute lifesaver for late risers like me! Being able to sleep in and then grab breakfast without any rush was fantastic. While the hotel is a bit older, it's still very convenient and comfortable. The pool has facilities for kids, and there are four hot spring pools. Staff were always present, and it never felt too crowded. A swim followed by a hot spring dip every day was incredibly relaxing. There's live singing every evening, and the hotel is very close to the beach, making it super easy to go back and forth. They even gave us complimentary popcorn! The buffet dinner was also quite good. Plus, there's an area for pets, which is a big plus for pet owners. My only wish is for more playground equipment like climbing frames within the resort – the kids enjoyed themselves so much they didn't want to leave the hotel!
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Services & Amenities

玉宫中餐厅
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:30
&More by Sheraton大堂吧
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-23:00
椰风西餐厅·海鲜烤肉·煎牛排烤羊腿·刺身
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 18:00-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
CNY 230.00 (approx. £25.16) per person per night
Extra cot: Free
Children 2–17 years old
CNY 230.00 (approx. £25.16) per person per night

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 91.00 (approx. £9.96) per person
Children over 1.4m in height
CNY 182.00 (approx. £19.91) per person
Adult
Buffet:CNY 182.00 (approx. £19.91) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. £54.69) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2005
  • Renovated: 2016
  • Number of Rooms: 341
Phone:+86-898-68708888
The hotel is located on the west coast of the coconut grove, close to Wuyuan River Wetland Park, far away from the hustle and bustle of the city. The hotel garden is connected to the beach. After passing through the beautiful tropical garden, you can come to the coastal beach to enjoy the magnificent sea view and listen to the gentle breeze and the whisper of the waves. The hotel is about a 10-minute drive from Haikou's central business district and a 5-minute drive from Hainan International Convention and Exhibition Center. It is close to 2 international standard golf courses and adjacent to cdf Haikou International Duty Free City and Wuyuanhe Culture and Sports Center. It is an efficient business trip and An ideal place for a relaxing vacation to soothe your body and mind.
The hotel lobby has a new upgraded experience, and has spacious and comfortable rooms and suites. Each room has a private viewing balcony, where you can enjoy the lush and elegant tropical landscape or coconut palm sea view. Sheraton's signature sleep experience, soft and delicate bedding provides you with comfortable sleep and eliminates the fatigue of the day.
The hotel has a seaside swimming pool facing the first-line sea view of the west coast and multiple 700-meter-deep pure natural hot spring pools. It is equipped with a 24-hour gym, billiard table, tennis court and private mahjong room. The hotel's original natural environment has been carefully maintained for many years, attracting many cute little squirrels to make their home here.
The newly upgraded parent-child water park includes colorful water rotating slides, rainbow circles, jellyfish umbrellas, children's water slides, water gun seesaws, etc., as well as a series of themed parent-child activity courses launched during holidays/winter and summer vacations, allowing children to interact with each other. Teach with pleasure, release your nature, and enjoy the happy time of parent-child leisurely together.
Four restaurants and lounges with unique styles that bring together Eastern and Western delicacies, provide exquisite traditional Cantonese cuisine, Chaozhou cuisine, local delicacies as well as global delicacies, bringing you a rich tongue-tip experience. The hotel provides free parking, has more than 1,300 square meters of conference and banquet venues, and a total area of 2,000 square meters of seaside lawn, which can host events of different sizes from 10 to more than 600 people. Stay at the hotel, get in close contact with nature, and experience a comfortable, relaxing and rejuvenating journey.

You might be wondering

What landmarks are close to Sheraton Haikou Hotel?

Nearby attractions to Sheraton Haikou Hotel include Tropical Forest Expo Park, only 550m from your search (straight-line distance) away.

Does Sheraton Haikou Hotel have a swimming pool?

Yes, Sheraton Haikou Hotel has a pool.

Does Sheraton Haikou Hotel provide breakfast?

Yes, guests at Sheraton Haikou Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

Are pets allowed at Sheraton Haikou Hotel?

No, pets are not allowed at Sheraton Haikou Hotel.

What are the check-in and check-out times at Sheraton Haikou Hotel?

Check-in at Sheraton Haikou Hotel is from 15:00 and check-out is by 12:00.

Which airport is closest to Sheraton Haikou Hotel?

The nearest airport is Haikou Meilan International Airport, just about 1 hour 32 mins from hotel by car (39.4 km) away.

How much does it cost to stay at Sheraton Haikou Hotel?

Prices at Sheraton Haikou Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportHaikou Meilan International Airport
Distance to Airport39.42KM
Nearest Train StationChangliu Railway Station
Distance to Train Station8.03KM
Average Price FromGBP285
Hotel Star Rating5