Grand Hotel Haikou (Soon to be Fairmont Haikou)

The hotel's location is excellent, with a beautiful sea view right from the window, and food delivery is available. During check-in, the front desk staff member, Wang Xiaomeng, saw we had elderly family and children with us and proactively helped us upgrade our room, which made our stay very comfortable. When checking out, Zhi Chao and Zheng Chaoyin were very efficient and professional. Moreover, Yana from the reservations department was incredibly helpful; she was still assisting us past 11 PM the night before our arrival, helping us find the best room and package. We are extremely satisfied!

The room was nice, and the little yellow duck was adorable. Xiaomeng was very enthusiastic and answered all my questions. The hotel is very close to the beach, and the views are beautiful. The cleaning staff were also very warm and helped us exchange fruit and whatever else we needed. The only downside was that getting food deliveries was a bit of a hassle. Sometimes I had to go down to pick it up myself, which was inconvenient!

Front desk staff, Xiao Meng and Xiao Sui, provided excellent service. The breakfast was incredibly rich with a wide variety of food options. The hotel is quite large and offers great views. I'll definitely stay at this hotel again next time I visit Hainan.

The hotel is pretty good. The service is excellent, and the environment and facilities are well-maintained. The location is great, with a seaside promenade nearby. The breakfast is delicious.

The hotel's service was excellent, especially Coco who was attentive and enthusiastic, leaving us with a deep impression. The room was cleaned meticulously, and all the amenities were neatly arranged. The environment was quiet and comfortable to live in, and the toiletries were of good quality. The facilities were practical. From check-in to check-out, the entire stay was pleasant and comfortable. I highly recommend it to anyone traveling. Next time I'm in Wanning, I'll definitely stay here again.

Found a gem in Haikou! Staying at the Haikou Guobin Hotel immediately switched me into full relaxation mode, and the experience far exceeded my expectations! ✨ It boasts direct, prime ocean views of the West Coast. Waking up, opening the window reveals the clear blue sea and a gentle breeze. In the evening, a stroll along the private beach lets you chase the 'orange sea' sunset – every shot is a vibe. The hotel itself feels like a tropical botanical garden, surrounded by palm trees and bougainvillea. The lobby's high-ceiling design is incredibly grand, and the spiral staircase is perfect for photos. The guest rooms are super spacious. The panoramic floor-to-ceiling windows frame the ocean view like a painting, and soaking in the bathtub while looking out at the sea is incredibly therapeutic. The bedding is so soft you won't want to get out of bed. The service is attentive to the core; the front desk staff proactively helped with luggage and patiently recommended nearby attractions. If you're traveling with kids, there are tons of family-friendly activities like painting classes and playdough making, all supervised, so moms can truly relax. The dining is absolutely divine! For breakfast, the Baoluo noodles and Lingshui sour noodles are cooked fresh, and the pandan cake is perfectly sweet without being cloying. The dinner seafood buffet has an incredibly wide variety, with unlimited salmon, authentic Hainanese Zaopo vinegar, and Wenchang chicken, all paired with refreshing coconut water to cut through the richness. Away from the city's hustle and bustle, yet close to the duty-free shop and Qilou Old Street, the transportation is convenient. It's perfectly suited for both romantic getaways and family trips. Choosing this hotel was the best decision of my Haikou trip!