To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(3557)
Positive reviews(3517)
Reviews with photos/video(527)
Delicious breakfast(568)
Friendly front desk staff(473)
Clean pool(332)
Relaxing hot springs(298)
Perfect for kids(132)
Has play area for children(106)
Negative reviews(40)
Guest User
Superior Room (2 Beds)
Stayed in Oct 2025
Other
10 review
10/10
Outstanding
Posted on Dec 19, 2025
Came here for Hua Chenyu's Mars Concert and booked the best hotel near Changying. It's close to Xin'gang Port, the breakfast was great and plentiful, and the environment was beautiful. I'll definitely stay here again next time Hua Chenyu has a concert at Haikou Changying!
Original textTranslated by Google
6/17
Response from Property: Dear Guest, thank you so much for choosing to stay at the Hilton Garden Inn Haikou Nanhai. We are delighted to receive your positive feedback. The hotel is conveniently located near Changying 100 Theme Park, the Volcanic Crater Geological Park, and the southern part of the West Coast. Currently, driving is the most convenient option. By public transport, you can take bus routes 59, 59A, 59B, 57, 212, or 204 and get off at the "Nanhai Xingfu Hui" bus stop, then walk for 10 minutes to reach the hotel. Alternatively, you can take the city train to "Changliu Station," which is approximately 4 kilometers from the hotel. Hilton Garden Inn strives to provide you with the best possible experience. We look forward to your next visit – an ever-improving Hilton Garden Inn.
Guest User
Superior Lake-view Queen Room
Stayed in Dec 2025
Couple
11 review
10/10
Outstanding
Posted on Jan 23, 2026
The hotel is conveniently located close to the Xin'gang Pier duty-free city and not far from the Leiqiong Volcano Geopark, making it great for shopping. The swimming pool and volcanic hot spring are fantastic – it's hard to find such amenities at this price point. The hotel's service, cleanliness, and dining are all excellent. I'll definitely stay here again next time I'm in Haikou.
Original textTranslated by Google
Response from Property: 與君初相識,猶如故人歸。春風十里,都不如你的認可,很開心您的旅程能有歡小朋的陪伴。期待與您的下次再見,祝您旅途愉快,萬事勝意!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2025
Family
35 review
10/10
Outstanding
Posted on Jan 3, 2026
This is our top choice for family trips! The hotel service was incredibly touching; they proactively upgraded our room type and were warm and attentive throughout our stay. It's super close to the West Coast beach, which is convenient for kids. Plus, with the kids' play area and hot spring pool, it's a hands-free experience that truly maximizes enjoyment. I've already recommended it to all my friends. We'll definitely be back!
Original textTranslated by Google
Response from Property: 簡單的日子就像一杯芳香的茶,越品就會越有味道;好品質的寶貝都會在時間驗證下證明它獨特的價值。您的偏愛讓我們更有前行的勇氣,酒店擁有完整的西餐廳、健身房、小童樂園、游泳池、温泉池和免費停車場、自助洗衣房等配套設施,足您所需。靜待下一次的相遇,祝好!
Anonymous User
Superior Room (2 Beds)
Stayed in Nov 2025
Travelling with friends
17 review
9.5/10
Amazing
Posted on Jan 5, 2026
Booked this for New Year's Eve. The hotel isn't far from Wuyuan River. The holiday price wasn't too high, so it's good value for money. The hotel environment is warm and comfortable, with complete facilities. Plus, there's a food street and Changying Global 100 nearby, which is great.
Original textTranslated by Google
Response from Property: 親愛的朋友,非常感謝您的支持和認可,我們深感榮幸。酒店毗鄰長影100主題樂園、火山口地質公園和西海岸南地區,距離市區大約30分鐘車程,距離新海港港口、五源河體育中心,海口火車站、假日海灘、會展中心等地方約20分鐘距離,周邊的配套設施正在逐漸完善中,目前飯店、葯店、超市便利店、KFC、理髮店等都已陸續開張,在不久的將來會越來越好的哦!感謝成長路上有您相伴,萬分期待您的下次光臨——追求進步的歡小朋
Guest User
Superior Lake-view Twin Room
Stayed in Nov 2025
Family
4 review
10/10
Outstanding
Posted on Jan 1, 2026
The hotel offers a wide variety of food and drinks, and the staff are very welcoming and friendly. A great choice!
Original textTranslated by Google
Response from Property: 親愛的朋友,非常感謝您對海口南海希爾頓歡朋酒店賦予滿分的點評,希爾頓歡朋的小夥伴們很榮幸能與您共同度過一段快樂的時光,您的鼓勵是我們持續向前的動力。願您的每次旅途都能感受到我們最真誠的愛——親切友好的歡小朋。
Suki🌙qi
Superior Room (2 Beds)
Stayed in Nov 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jan 1, 2026
The hotel is conveniently located near the new harbor. We had a pleasant stay; the breakfast was good, and the service was excellent. They even gave us a small gift, upgraded our room, and provided a fruit platter.
Original textTranslated by Google
Response from Property: Dear valued guest, thank you for your positive review and appreciation of the Hilton Garden Inn Haikou Nanhai! We are delighted that you praised our service. A comfortable stay is every traveler's expectation and the ultimate goal of hotel service. We will continue to strive to make your journey perfect. We look forward to your next visit – Sincerely, Hilton Garden Inn.
Guest User
Family Friendly Room
Stayed in Nov 2025
Other
10 review
9.7/10
Amazing
Posted on Dec 19, 2025
The hotel is conveniently located right next to the newly opened Shugang Highway and Shenhai Expressway. The hygiene and service were both quite good.
Original textTranslated by Google
Response from Property: Dear friend, thank you so much for your review of the Hilton Garden Inn Haikou Nanhai. The entire Hilton Garden Inn team is honored to have spent such a wonderful time with you. Your encouragement is our motivation to keep moving forward. We hope you feel our sincerest love on every trip – the friendly and welcoming Hilton Garden Inn team.
Anonymous User
Huanpeng Suite
Stayed in Oct 2025
Booked for others
15 review
10/10
Outstanding
Posted on Jan 1, 2026
Booked this for a friend who was attending the Mars Concert. She was really happy with it, saying the hotel was very thoughtful and arranged a car for pick-up and drop-off. She'll definitely choose this place again if she needs a hotel in the future.
Original textTranslated by Google
Response from Property: 親愛的朋友,非常感謝您的支持和認可,我們深感榮幸。酒店毗鄰長影100主題樂園、火山口地質公園和西海岸南地區,距離市區大約30分鐘車程,距離新海港港口、海口火車站、假日海灘、會展中心等地方約20分鐘距離,周邊的配套設施正在逐漸完善中,目前飯店、葯店、超市便利店、KFC、理髮店等都已陸續開張,在不久的將來會越來越好的哦!感謝成長路上有您相伴,萬分期待您的下次光臨——追求進步的歡小朋
Anonymous User
Superior Double Room
Stayed in Oct 2025
Other
5 review
10/10
Outstanding
Posted on Dec 6, 2025
Came for Hua Chenyu's concert, and the first day had amazing weather! Wish it hadn't rained the next two days though. The hotel service was great, and they had a shuttle bus. I was just too tired to use the vouchers for the duty-free shop. I'll definitely come back next time!
Original textTranslated by Google
Response from Property: Dear friend, thank you so much for your perfect review of the Hilton Garden Inn Haikou Nanhai. The entire Hilton Garden Inn team is honored to have spent such a wonderful time with you. Your encouragement is our motivation to keep moving forward. We hope you feel our sincerest love on every trip – the friendly and welcoming Hilton Garden Inn team.
Guest User
Superior Double Room
Stayed in Aug 2025
Family
24 review
10/10
Outstanding
Posted on Dec 12, 2025
This is a hotel I've stayed at multiple times. It has hot springs, a swimming pool, a kids' club, a business center, and a gym. Parking and EV charging are super convenient, and it's only about a twenty-minute drive from the duty-free shop. The breakfast is quite extensive, and both the service and facilities are excellent. The staff are also very attentive. For Haikou, it's considered a large hotel, and even when busy, everything runs smoothly, showcasing that classic established brand style. You can also order lunch and dinner, and there's afternoon tea at the lobby bar, making it a hotel that can satisfy the whole family. 👍 If I had to pick one thing, an upgrade to the laundry room would make it even better. Overall, it's highly recommended! 👍
Original textTranslated by Google
6/12
Response from Property: Thank you for your review! Satisfaction is just the beginning; surprise and感动 (a feeling of being deeply moved) are the directions we always strive for. Huanpeng is committed to sincerely welcoming every traveler like a friend, providing "friendly, reliable, caring, and comprehensive" service. We will continue to surpass and improve, and look forward to our next encounter with you—love, Huanpeng.
Guest User
Superior Room (2 Beds)
Stayed in Dec 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jan 18, 2026
It was great. Friendly reception, excellent service, calm environment. Everything was great.
Response from Property: 歡小朋收到您的好評,今天又是開心的一天啊,非常高興您能在歡小朋的家裡感受到我們的熱情服務,歡小朋每一天都十分期待您的到來呢,希望我們的努力能讓您更加喜愛和信任我們,成為您最好的夥伴哦,歡小朋開始期待下一次的遇見啦~~超開心的歡小朋。
sweetsarmy
Superior Room (2 Beds)
Stayed in Mar 2025
Travelling with friends
4 review
8.0/10
Very good
Posted on Apr 18, 2025
The hotel is pretty isolated. Nothing nearby. No grocery stores, no restaurants, no nothing. But we chose to stay here because it's the nearest one to Waterbomb. But don't ever think of walking there. You can't.
Response from Property: Dear friends, thank you very much for choosing Hampton by Hilton Haikou Nanhai. We are deeply honored. The hotel is adjacent to Changying 100 Theme Park, Volcano Crater Geological Park, and the West Coast South District. It is approximately a 30-minute drive from the city center and a 20-minute drive from New Haigang Port, Haikou Railway Station, Holiday Beach, and the Convention and Exhibition Center. The surrounding supporting facilities are gradually being improved, and restaurants, pharmacies, supermarkets, convenience stores, KFC, and barber shops have all opened. It will only get better and better in the near future! Thank you for your companionship on this journey of growth. We look forward to your next visit. - Happy Xiaopeng, the pursuit of progress
Guest User
Superior Double Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 27, 2025
Hotel is close to the. New. HarbourVery nice hotel, it’s close to Xinghai port and will stay again next time 😍
Response from Property: When I first met you, it was like meeting an old friend. Ten miles of spring breeze is not as good as your recognition. I am very happy that you have the company of Huan Xiaopeng on your journey. Looking forward to seeing you next time, wish you a pleasant journey and all the best!
Sue Tay
Family Suite
Stayed in Jun 2024
Family
1 review
9.0/10
Great
Posted on Jul 6, 2024
Had a very pleasant stay. Room is spacious and clean. 10 mins walk to shops, restaurants, supermarkets & massage spas. Reception staff are polite & helpful.
Response from Property: 親愛的朋友您好!感謝您在百忙之中抽空分享愉快的度假體驗,得到您的肯定是我們最大的鼓舞。我們接待的不僅僅是客人,更是來自遠方的朋友。“友善、可靠、關懷、周全”,是歡朋帶給客人的個性魅力,更是客人鍾情歡朋的原因,我們會努力做的越來越好,希望能有機會再次為你服務期待您的滿分體驗——等待你的歡小朋。
MF LEE MF
Superior Room (2 Beds)
Stayed in Feb 2025
Business traveller
12 review
9.5/10
Amazing
Posted on Apr 2, 2025
Excellent healthy breakfast
Response from Property: 與君初相識,猶如故人歸。春風十里,都不如你的認可,很開心您的旅程能有歡小朋的陪伴。期待與您的下次再見,祝您旅途愉快,萬事勝意!