Millennium Hail Hotel

Millennium Hail Hotel Reviews

Millennium Hail Hotel

University Complex، North Hail City Road, Hail, Ha`il Region, 55424, Saudi ArabiaView Hotel Details
Millennium Hail Hotel
Millennium Hail HotelMillennium Hail HotelMillennium Hail Hotel
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Millennium Hail Hotel Guest Reviews

4.4/5
Very Good
65 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(65)
Positive reviews(51)
Reviews with photos/video(3)
Negative reviews(1)
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Spacious roosm, very good amenities, fast check-in/out, friendly staff.
Min Ho Lee
Superior King Room
Stayed in Aug 2024
Solo travellers
19 review
4.5/5
Great
Posted on Dec 21, 2024
It was a bit complicated, as it was far from the city center and involved crossing unpaved land on the way to the entrance. The facilities were clean and excellent.
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Guest User
Superior Twin Room
Stayed in Dec 2024
Travel with friends
1 review
3.0/5
Posted on Jan 31, 2025
The rooms and bathrooms are somewhat worn out.
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Guest User
Superior Twin Room
Stayed in Sep 2024
Business travellers
30 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very good hotel, great value for money in the off-season.
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stvh
Stayed in Nov 2024
Booked for others
107 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Stayed longer, very good!
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Martinez C
Superior King Room
Stayed in Feb 2023
Couples
4 review
5.0/5
Outstanding
Posted on May 6, 2023
Very good hotel in Hail. Good installations. Careful. Very friendly staff. Very comfortable room.
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roberthW1087RV
Stayed in Dec 2024
Couples
3.0/5
Posted on Jan 25, 2025
The hotel is considered to be a 5star hotel but doesn’t match this standard at all (neither internationally nor compared to other 5 star hotels in Saudi Arabia.)The rooms are ok and clean. The staff in the restaurant was very kind and helpful but the atmosphere was cold and the food comparable to fast food restaurants. The heating of our room did not work. We had to go down to the reception as the telephone did not work, either. The room temperature was 14C! The technician promised after his intervention that the room will now heat up. We then went for dinner and when we returned the room was still cold. We then changed the room where the heating was working. Nobody said a word of excuse. Things can go wrong but it’s the way how it’s dealt with which shows that the hotel lacks professional management.
Response from Property: Dear Guest Mr. Roberth Thank you for your stay at our hotel and for expressing your frank opinion of our services. We are sorry that you were not satisfied with your visit to us and we will do our best to improve our services that did not meet your full satisfaction. We always try to give our guest the best service and if it doesn't happen this time I would like to apologize personally. Ghadeer Al-Tamimi Brand Ambassador
Africa F
Stayed in Nov 2024
Business travellers
5.0/5
Outstanding
Posted on Dec 2, 2024
Excellent hotel with very good facilities, very nice room, staff very friendly, good restaurant with a huge range of choice,... Also for business and meeting, one of the best meeting rooms I had, with a good selection of snack and coffee and teas. I liked the opportunity of buying craft accessories and objects, very nice photos from the country on display also.
Response from Property: Dear Guest Mr. Africa Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. it is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Sincere Regards, Ghadeer Altamimi Brand Ambassador
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 27, 2024
Amazing place, the rooms are big and clean. We’ve been right there with my colleagues, such a good place. I would definitely recommend this place. Especially the pool, the gym, the gentlemen from the hotel. Very kind, very polite. It’s an 10/10 for me.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 27, 2024
We had a wonderful stay at Hail Millennium Hotel! The location is ideal for exploring Hail, and the amenities were excellent. Efren, our waiter, provided exceptional service, making every meal a memorable experience. The staff was attentive, friendly, and eager to help, which truly enhanced our stay. The rooms were spacious, clean, and well-equipped, offering comfort after a day of sightseeing. I highly recommend staying at Hail Millennium Hotel for its fantastic service, great atmosphere, and ideal location. We look forward to returning on our next trip to Hail!
olivierl876
Stayed in Sep 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 25, 2024
Efren has been very helpful and so kind. All team at reception very hospitable. The area is really beautiful, mineral , and we had a chance to get a great rainfall with lightning. Room very comfortable and spacious . Thanks again to the team to have made the stay comfortable !
Response from Property: Dear Guest Mr. Olivier Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. it is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Sincere Regards, Ghadeer Altamimi Brand Ambassador
Camille D
Stayed in Aug 2024
Solo travellers
5.0/5
Outstanding
Posted on Sep 28, 2024
The place is good and the service is excellent. especially jimmy he is so polite and very approachable. He assisted me during my stay there. His service is top tier. God bless you Jimmy. More like you Jimmy. The stay will be more relax if staff is very committed in their work.
Response from Property: Dear Guest Mr. Camilled Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. it is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Sincere Regards, Ghadeer Altamimi Brand Ambassador
Rafael C
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 28, 2024
The hotel is very nice and clean, the waiters are very good and they are very respectful to the guest and especially jimmy, he is great at serving our food and he is good and very respectful..............................................
Response from Property: Dear Guest Mr. Rafael Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. it is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Sincere Regards, Ghadeer Altamimi Brand Ambassador
Juvelyn C
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 28, 2024
The hotel is very nice and very clean and the service is absolutely awesome and the waiter jimmy is very good at doing his job he never fails delivering our orders and he always have a wide and happy smile on his face everytime we see him and i hope i can visit on the hotel again..
Response from Property: Dear Guest Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. it is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Sincere Regards, Ghadeer Altamimi Brand Ambassador
Maruzz
Stayed in Feb 2024
Travel with friends
4.0/5
Very Good
Posted on Mar 23, 2024
Nice hotel definitely not a 5* level. Big spaces and all facilities are there but overall it looks old and need refurbishing. Food good but basic. Room must be surely upgraded. There is no coffee machine but only boiler. I see it more as a corporate hotel rather than a place where enjoy your free time.
Response from Property: Dear Guest Mr. Maruzz Thank you for staying with us and we are glad to know that you had joyful experience with us and we highly appreciate time taken by you to provide us with feedback. it is with the support of guests such as yourself that we are able to continually reach new levels of guest satisfaction. Sincere Regards, Ghadeer Altamimi Brand Ambassador