To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.6
Service4.9
Cleanliness4.8
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Negative reviews(20)
RogerK.
Starry Sky Romantic King Room (TRECA Mattress Little Du 4-inch Smart Screen Air Energy Hot Water System Fully Smart Fluffy Down Comforter Slow Rebound Memory Foam Pillow)
Stayed in Dec 2024
Couples
3 review
4.5/5
Great
Posted on Jan 8, 2025
Superb good host. Hotel staff pick and greet us at the entrance and brought us around to introduce 雪乡 (Snow Town). Hotel even decorated and surprise us with romatic roses.
Response from Property: Thank you very much for your recognition of our hotel. In order to give you the most satisfactory service, we have also designed a service butler to provide you with better service. We can see the big snowman in the snow village from the east window, and the most beautiful mountain view from the back. Every day when the wind blows, the snow on the mountain trees falls with the wind. Let you feel the moving landscape painting. Let you sit in the house and make tea while enjoying the most beautiful snow scenery in the north. There is also the best whole house intelligence and beautiful music to make your stay more warm. Looking forward to meeting again~
AndyTGK
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 7, 2024
Easy to find, near central area.
Response from Property: 非常感謝你對我們酒店的認可,為了給您最滿意的服務我們還貼心設計了服務管家,為你提供更優質的服務,我們朝東面的窗户都可以看見雪鄉的大雪人,反面的能觀到最美的山景,每天風一刮山樹上的雪隨風飄下。讓你感受到會動的山水畫。讓您們能坐在屋裡煮茶的同時,享受着北國最美的雪景。還有最好的全屋智能,優美的音樂,讓你入住更添温馨。
Guest User
Fairy Tale Snowy Landscape King Room Sightseeing Elevator Trika Zero Pressure Mattress Little Du Smart 4-inch Screen Energy Hot Water System Fully Smart Toilet Fluffy Down Duvet Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Very good! Host very kind and friendly. Recomend 👍
Guest User
Yunmeng·Snow Village Aerial View King Room - Sightseeing Elevator Cuika Zero Pressure Mattress Little Du Smart 4-inch Screen Air Energy Hot Water System Fully Smart Toilet Fluffy Down Comforter Slow Rebound Memory Foam Pillow
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 17, 2025
I was very satisfied with the room. I didn't expect to live in such a clean and tasteful room in Xuexiang. The customer service Xiao Zhang helped me solve various problems and provided meticulous service! 👍👍👍❤️❤️❤️Helped me and my three children take pictures of splashing water into ice, so we didn't have to go out and spend 50 yuan to take pictures
Original TextTranslated by Google
Response from Property: Thank you for your review. Your satisfaction is our greatest encouragement. Let us welcome you from all over the world with better service. Everyone has a journey in life. All the staff of Xiaozhu will make your journey more colorful. Let you feel the warmth of family in Xuexiang. Looking forward to your arrival.
Guest User
Ink Wash Painting · Double Bed Room Sightseeing Elevator Fricka Zero Pressure Mattress Little Du Smart 4-inch Screen Air Hot Water System Fully Smart Toilet Fluffy Down Comforter Slow Rebound Memory Foam Pillow
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The most satisfactory accommodation during the trip to Xuexiang, the boss is warm and service-oriented, the decoration environment is tasteful, the facilities are complete, the heating ~ hot water is comfortable, the bay window tatami view, the bed is very comfortable, the children don't want to leave the room after staying, I will definitely come to Xuexiang next time
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel. In order to give you the most satisfactory service, we have also designed a service butler to provide you with better service. We can see the big snowman in the snow village from the east window, and the most beautiful mountain view from the back. Every day when the wind blows, the snow on the mountain trees falls with the wind. Let you feel the moving landscape painting. Let you sit in the house and make tea while enjoying the most beautiful snow scenery in the north. There is also the best whole house intelligence and beautiful music to make your stay more warm. Looking forward to meeting again~
Ren jian
Snow King Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
There are few hotels like this in the scenic area. The location is good. It is a relatively tall building in the scenic area, and you can see a good view. The front desk guy is very enthusiastic and the service is very good. The girl is also very gentle. The hotel's iron pot stew is well received! Very delicious! The housekeeper is also very good! In short, it was a very pleasant trip!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel. In order to provide you with the most satisfactory service, we have also designed a service butler to provide you with better service. We can see the big snowman in the snow village from the east window, and the most beautiful mountain view from the back. Every day when the wind blows, the snow on the mountain trees falls with the wind. Let you feel the moving landscape painting. Let you sit in the house and cook tea while enjoying the most beautiful snow scenery in the north. There is also the best whole house intelligence and beautiful music to make your stay more warm.
Guest User
Enjoy The Mountains And Snow▪Panoramic Family Sightseeing Elevator TRECA Mattress Xiaodu Smart 4-inch Screen Air Energy Hot System Fully Automatic Smart Toilet Fluffy Down Comforter Slow Rebound Memory Foam Pillow
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The service is super good, very enthusiastic, the room is very clean, and the whole house is smart! Adults and children have a lot of fun and live very comfortably!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel. In order to provide you with the most satisfactory service, we have also designed a service butler to provide you with better service. We can see the big snowman in the snow village from the east window, and the most beautiful mountain view from the back. Every day when the wind blows, the snow on the mountain trees falls with the wind. Let you feel the moving landscape painting. Let you sit in the house and cook tea while enjoying the most beautiful snow scenery in the north. There is also the best whole house intelligence and beautiful music to make your stay more warm.
Guest User
Smart Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The service is super good. I didn't dare to stay in Xuexiang after reading the guide because it was dirty and messy, but his house is really clean and the whole house is smart! They also gave us water and slippers! They also helped us with our luggage on the way back! By the way, the small slope at the door is also suitable for children to play snowboards! Provide hot water to play with water and ice!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel. In order to provide you with the most satisfactory service, we have also designed a service butler to provide you with better service. We can see the big snowman in the snow village from the east window, and the most beautiful mountain view from the back. Every day when the wind blows, the snow on the mountain trees falls with the wind. Let you feel the moving landscape painting. Let you sit in the house and cook tea while enjoying the most beautiful snow scenery in the north. There is also the best whole house intelligence and beautiful music to make your stay more warm.
Guest User
Cloud Pro Max Room. Sightseeing Elevator TRECA Mattress Xiaodu Smart 4-inch Screen Air Energy Hot Water System Fully Automatic Toilet Fluffy Down Comforter Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The housekeeper, Brother Zhang, tried his best to be considerate, sincere and enthusiastic❤He provided warm service all the way. He was both a tour guide and a playmate. He taught us how to shoot videos and how to make ice by splashing water. He was also able to play with the children, taking good care of them and being particularly enthusiastic!
The hotel environment is clean and tidy, the fully intelligent rooms are very convenient, the decoration is new, the rooms are warm, and the viewing room opens the curtains to see the snow scene, and you can make a snowman at the door. The children had a lot of fun, and we adults also had the happiness of not wanting to leave. I look forward to coming to Xuexiang again next time, and I will definitely ask the housekeeper, Brother Zhang, to go with me
Great! 👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: 這是我店管家應有的責任,也是我們酒店提供的管家服務的忠心,為了你的到來讓您省勁,省時,省心,最後愉快的玩耍開心。
Guest User
Smart Family Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
5-star praise should be given to the housekeeper Xiao Zhang, who is really good, warm, thoughtful, patient and careful. He took the children to play various snow games along the way. He can play with the children and make friends, which saves us the inconvenience of bringing children. He was thoughtful and careful along the way, and all kinds of problems were anticipated in advance, from travel warmth to itinerary planning, from vehicle arrangements to food and accommodation introductions, all arrangements were thoughtful and meticulous, saving us too much worry. Thank you for the company of Brother Xiao Zhang [Rose]
The environment of the hotel we stayed in was also very good, with complete and warm facilities and equipment. The hotel has a good location. Going downstairs is Xueyun Street, and the snow scene is at the door. It is really worth the trip.
The snow town is beautiful!
The hotel is very warm!
Brother Xiao Zhang also showed the straightforwardness of the Northeast people! Enthusiastic! Sincere! A trustworthy guide [Strong]
Original TextTranslated by Google
Response from Property: 小張非常感謝你對我們酒店的認可,為了給您最滿意的服務我們還貼心設計了服務管家,為你提供更優質的服務,我們朝東面的窗户都可以看見雪鄉的大雪人,反面的能觀到最美的山景,每天風一刮山樹上的雪隨風飄下。讓你感受到會動的山水畫。讓您們能坐在屋裡煮茶的同時,享受着北國最美的雪景。還有最好的全屋智能,優美的音樂,讓你入住更添温馨。
Guest User
Fairy Tale Snowy Landscape King Room Sightseeing Elevator Trika Zero Pressure Mattress Little Du Smart 4-inch Screen Energy Hot Water System Fully Smart Toilet Fluffy Down Duvet Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Couples
18 review
5.0/5
Outstanding
Posted on Dec 31, 2024
It's pretty good. Brother Li Feng is enthusiastic and leads the way wherever we go. You can see the snow from the room, but the soundproofing is not good. You can hear the elevator talking and walking all the time when you live at the door. Everything else is good!
Original TextTranslated by Google
Response from Property: 峯哥非常感謝你對我們酒店的認可,為了給您最滿意的服務我們還貼心設計了服務管家,為你提供更優質的服務,我們朝東面的窗户都可以看見雪鄉的大雪人,反面的能觀到最美的山景,每天風一刮山樹上的雪隨風飄下。讓你感受到會動的山水畫。讓您們能坐在屋裡煮茶的同時,享受着北國最美的雪景。還有最好的全屋智能,優美的音樂,讓你入住更添温馨。
Haoxiang...
Fairy Tale Snowy Landscape King Room Sightseeing Elevator Trika Zero Pressure Mattress Little Du Smart 4-inch Screen Energy Hot Water System Fully Smart Toilet Fluffy Down Duvet Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Couples
28 review
4.2/5
Very Good
Posted on Dec 31, 2024
I paid the same price as the Ritz-Carlton in Harbin for one night. It is a newly opened B&B. I like the environment and the housekeeper service. As a newly renovated B&B, I am skeptical about how the hardware passed the inspection. The hot and cold water in the bathroom are opposite. When the faucet on the wash basin is turned on, the water pressure is insufficient and the basin cannot catch water.
Original TextTranslated by Google
Response from Property: Thank you for your suggestion, it has been corrected in time~ Xuezhi Xiaozhu has been newly upgraded, the whole house is smart, the housekeeper provides attentive service, free frozen fruits, sit in the room and enjoy tea and enjoy the snow, it is worthy of this trip
Guest User
Yunmeng·Snow Village Aerial View King Room - Sightseeing Elevator Cuika Zero Pressure Mattress Little Du Smart 4-inch Screen Air Energy Hot Water System Fully Smart Toilet Fluffy Down Comforter Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Family
6 review
4.5/5
Great
Posted on Dec 29, 2024
5 stars for the housekeeper Xiao Zhang, he is really good, he had a lot of fun with the children, he is very enthusiastic! He also helped me book a car👍The service was excellent
We would also like to thank the hotel for upgrading our room for free and allowing us to watch the fireworks in the room at night while eating the frozen pears! A very special feeling!
Because I often travel with children and care about hotels very much, it is recommended that shower rooms, wash basins and toilets be considered from the perspective of users, rather than existing just for the sake of having them.
Original TextTranslated by Google
Response from Property: 您好,看到您的建議我們除了之前的洗髮水和沐浴露,立馬就升級洗護產品,法國雅高五星度假村的積雪草木質身體乳和護髮素,除了毛巾浴巾浴袍,還添加了一次性毛巾浴巾,小朋友還有樂高和小拼圖可以玩,希望您下次還能光臨酒店,一定給咱們最貼心的小細節。升級煙花房您開心就好,希望回程一切順利,平安到家幫我們宣傳哦,希望推薦給更多的親戚朋友。我們的特色的管家式服務肯定是雪鄉無敵的存在
Guest User
Fairy Tale Snowy Landscape King Room Sightseeing Elevator Trika Zero Pressure Mattress Little Du Smart 4-inch Screen Energy Hot Water System Fully Smart Toilet Fluffy Down Duvet Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
I have to give a good review!
As soon as I entered the hotel, the decoration was exquisite and stylish, the staff welcomed me warmly, and the check-in was fast and efficient.
The room was even more satisfying, with a large space, a reasonable layout, and great lighting. The bed was clean and comfortable, and it was very relaxing to sleep. The bathroom was clean and odorless, the shower hot water came out quickly, and toiletries were all available.
The service was even better. Whether it was calling room service to deliver something or asking about surrounding travel information, the staff were patient and professional, and the response speed was super fast.
The overall experience was excellent, and the cost-effectiveness was super high. I will choose this hotel next time I come to play, and everyone can rest assured to stay!
Original TextTranslated by Google
Response from Property: Thank you for all your compliments.
I am very happy that you can have a happy memory of the trip to Xuexiang. I hope you can help us promote it later. We are always sincere, always first-class response, and the best butler service in Xuexiang
Guest User
Fairy Tale Snowy Landscape King Room Sightseeing Elevator Trika Zero Pressure Mattress Little Du Smart 4-inch Screen Energy Hot Water System Fully Smart Toilet Fluffy Down Duvet Slow Rebound Memory Foam Pillow
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel is very close to the mountain gate. A handsome guy picked us up at the entrance of the scenic area and helped us pull two large suitcases. It was not easy. He took us to the snow village at night and took us to take pictures. He patiently explained to us and took us to the Snow Village Museum. He was not familiar with calling a taxi to Changchun Airport and helped us find a car!
The housekeeper Xiao Zhang tried his best and was very thoughtful. He played with us to make ice by splashing water and taught us to take videos. He was very enthusiastic and thoughtful!
The environment of this hotel is very elegant, clean and hygienic. The room is very convenient with full-house intelligence. The room is newly renovated and very new. The most important thing is that the viewing room is so beautiful. You can see the big snowman opposite! You can also play in the snow at the door!
Original TextTranslated by Google
Response from Property: Our home uses sightseeing elevators and five-star linens. Atour Pro memory foam pillows, zero-pressure zoned support mattresses, smart toilets, and whole-house guest control, allowing you to enjoy the ultimate smart sleep system. In addition, floor-to-ceiling windows, tea sets, and tatami allow you to enjoy the snow and tea without going out of the hotel. It is an absolute luxury in the snowy village. Free travel photography, welcome fruit, good night service, and the butler will respond to your requests to give you the best travel experience