Merveille Hakone Gora

Not bad, but because the weather was too hot did not go to the hot spring in the room, the dinner and breakfast 🍳 are good 👍🏻⋯⋯ If not driving 🚗 is a bit inconvenient

Since it's a medicinal themed hotel, I was looking forward to it since I usually have a lot of health problems. I really enjoyed the medicinal bar, but I think it would be even better if it was labeled by type to tell you which ones go well together. The sweets at the medicinal bar were also very delicious. Unfortunately, the cup was a little dirty. I would like you to confirm a little more. It looked like a family restaurant drink bar. . . I felt that the amount of food was small at night. I think there could be a little more. It was interesting to see how many different ways they tried to prepare the medicinal dishes. My friend had a stomach ache in the middle of the night, so I went to the front desk, but no one came. There's no one when I call. I tried it over and over again and when I thought I was finally connected, I was told that there was nothing they could do for my abdominal pain as they only had bandages and Band-Aids. It's okay, right? That being said...it was kind of disappointing. I wondered if the inn wouldn't be able to accommodate sudden fevers or abdominal pains. . I felt that the ingredients in the hot springs were very good, and it felt good to soak in the open-air bath for a long time. Also, the hair dryer is a Leafa, and there is a steam room that can be used for beauty treatments, which made me feel excited. It was also nice to have drinks there so we could have fun! However, when I took an indoor bath, a clump of hair stuck to my body. This surprised me. Even though I was supposed to be in the bathroom first thing in the morning, I wondered if the bathroom had been cleaned at all because there were lumps like this floating around.I was wondering about the hygiene of the bathroom. . The room was very clean and calm.

The service and price did not match and it was the worst. I wonder what kind of checks are done on both hardware and software to operate the hotel.・Facilities There is no Wi-Fi connection, and you can only find information about the hotel by looking at the dedicated website. Even docomo's 4G signal cannot be received properly. In addition, the extension line in the room is broken and it does not connect to the front desk, which is the worst.・Meals There were no particularly delicious dishes. It was so poor that I couldn't think of a child's meal. Elementary school students' dinner is pretty bad. Even though I was paying 70% of the adult price, I was only served dinner with enough quantity and variety for a kindergartener to eat. (One bite-sized hamburger, omelet rice that you can finish in 2-3 bites, one fried shrimp, corn soup, one-bite-sized potato salad, and dessert only) This is below the level of a children's lunch at a family restaurant. I thought it had been served to me by mistake, but I was told in a high-pressure manner that all elementary school students had this dish, and that there was nothing better to prepare. It was a situation where I could manage to get enough of my parents' cooking. If there is a good point, it is that it comes with all-you-can-drink alcohol. . Well, even if it's gone, there's no replenishment. .・Large public bath There is no open-air bath, only one hot spring indoor bath. You can't see the scenery, and there aren't many washrooms, so it's not enough to enjoy the hot springs. No matter how many times I go to change clothes, there is a bunch of hair on the floor, and it seems that it is hardly cleaned. I think. In the end, there was filth floating in the bathtub, and the person who had gotten into it without knowing it was quite upset. (As I was told, I was safe, but it was disgusting and my mood was ruined.) I tried to call the extension from the public bath, but the phone here was also broken, so I couldn't get through, so I went to the front desk and had to cancel the use as soon as possible. Even when I told them that they should, they told me that they couldn't respond right away because they didn't have any female staff, so I couldn't answer the question. Perhaps there are many people who have entered without knowing,,. After all, there was only words of apology, and there was not even a single apology item. Even though I was staying there for a not-so-cheap price, I had such a bad experience, and now I don't understand why I went to stay there. I would like a refund.・Infection measures are not done at all. I've stayed at many hotels, and places like buffets where you can take food freely have plastic gloves, but none of them were provided. The medicine bar also has reusable spoons, which are used by a variety of people. There is only one restaurant, but it is very dense. The seats felt cramped, especially the two customers, who were seated side-by-side in a row at the counter seats, so they were very close to each other and felt cramped. Overall, I can't recommend it for families with children, and I can't recommend it for elderly people because there are many steps in the room.If you don't mind staying at the level of a business hotel, there are very cheap plans available, so be prepared to a certain extent. If you bring it, it's about possible.