Musashino Bekkan Hakone

I really liked the friendly staff and the Japanese-style interior. The dinner course was very good, and the breakfast was also well prepared.

Only the bathroom in the room was a bit old, but the service, room condition, meals, private hot spring, and public hot spring were all excellent. I want to come again next time. The snow scenery is the best...

We booked a hotel and two meals, and breakfast and dinner were very sumptuous. There are several hot spring pools in the hotel. It is very pleasant to enjoy the mountain views while soaking in the hot springs. The room is super large and the decoration style is very simple.

The room was very traditional and Japanese-style. It was very cold on the day we arrived and the heating might not be enough, but it was much more comfortable after soaking in the hot springs. The hotel had two meals for one stay, and ramen for late night snacks, which was very good.

A traditional Japanese inn with very unique rooms. I felt great service from the moment I entered the hotel. There was a kimono girl who spoke English very well and carefully understood our needs. Not only did she consider the dishes for the children's meal, she also communicated with us about our travel plans for the next day and recommended luggage check-in services. You can check your luggage in the morning and pick it up directly at Hakone-Yumoto Train Station in the afternoon. However, this young lady is the only staff member who speaks good English. We must be very lucky to meet her. The hotel has a shuttle bus to and from Sheguye Bus Station or Miya****a Train Station. Because the hotel is on a hillside, it's best to call them and ask them to pick it up. I didn’t want to make an international call, so I dragged my suitcase over from Sheguye. It wasn’t far, but dragging the suitcase uphill was too tiring. . . The hotel has three private baths to choose from. The one on the fourth floor does not require a reservation, and the one on the first and second floors requires a reservation. We tried the midnight snack soup on the fourth floor and the mountain soup on the first floor. Yamanoyu is outdoors and you need to walk through a mountain path. The wooden house is a bit old, but it is quite unique. There is also a private bath in the room, which is very comfortable. Here you can experience one stay and two meals. The dinner was very good. The traditional Japanese breakfast was a bit unfamiliar, but it was also very exquisite. Another kimono girl provided very considerate service throughout the entire process. There will be staff to make the bed at night, but maybe due to communication reasons, the staff came in to fold the quilt before I got up the next day, which was a little scary. Breakfast is set at a fixed time, so you can't sleep in late. In the evening and morning, the front desk will be replaced by an old man and an old woman. Neither of them speak English well, and they will refuse to communicate with customers in English and will tell you: No staff. I saw some comments earlier saying that the service was not very good, maybe this is the reason. It's a bit lacking. Overall, it was a very special experience. Although it was expensive, it felt worth it.

It was very comfortable to stay in the hotel and the hot springs were also very comfortable, but there was a fatal flaw: the hotel could not store luggage! ! ! The next day we booked a hotel in Taoyuan Terrace. When we checked out in the morning, we found out that we couldn’t store our luggage. This completely ruined our schedule for the day. We originally wanted to store our luggage and go to some attractions near the hotel to pick up our luggage before going to Taoyuan. In Taiwan, you can't store your luggage, which made me waste most of my time. It's a pity, so I should think twice about booking this hotel and consider my itinerary first.

very good experience