To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.9
Service9.8
Cleanliness9.1
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All reviews(49)
Positive reviews(48)
Reviews with photos/video(27)
Relaxing hot springs(24)
Great service(16)
Great location(16)
Tasty dinner(12)
Well designed(8)
Awesome rooms(7)
Easy to get around(7)
Negative reviews(1)
Guest User
Traditional Room A
Stayed in Mar 2026
Travelling with friends
3 reviews
8.0/10
Very good
Posted on Apr 28, 2026
This hotel has great location, being only about 100m from Gora station via the underpass. Their meals are fantastic kaiseki affairs lasting more than 1 hour. They also have both public and private onsen, the latter of which you have to book. The staff are very eager to serve but you will need Google Translate to get your message through. The ryokan rooms are very basic with a toilet, small fridge but without kettle and no shower facilities ( have to shower at the onsen ).
6/12
Ari B P
Traditional Room B
Stayed in Jan 2026
Couple
8 reviews
9.5/10
Amazing
Posted on Feb 17, 2026
I really enjoy the traditional ryokan with dinner & breakfast, for me this ryokan is served with hearth, thank you for having me there.
Although my toilet have problems and which i don’t inform the staff,
I Really enjoyed to stay this ryokan.
6/11
Guest User
Traditional Room B
Stayed in Nov 2025
Family
1 reviews
9.5/10
Amazing
Posted on Dec 19, 2025
Breakfast and dinner were absolutely fantastic! The real standout, though, is the heart the owner puts into every detail. You can truly feel the care in every meal. A wonderful experience!
WorldWideTraveler
Traditional Room B
Stayed in Nov 2025
Family
23 reviews
10/10
Outstanding
Posted on Feb 11, 2026
Love the place. The food was excellent and the service was even better.
Can't say enough good things about it. Highly recommended for family.
Guest User
Traditional Room B
Stayed in Feb 2025
Couple
3 reviews
10/10
Outstanding
Posted on Mar 18, 2025
Excellent real Japanese experience
Presentation of food superb 15 course meals very very different experience
Nice to dress in traditional clothes
Onsen fab
Futon beds all part of the experience 🤣
Excellent area for fabulous museums Palo and Hakone open air and of course Mount Fuji
Guest User
Traditional Room A
Stayed in Mar 2023
Travelling with friends
3 reviews
6.0/10
Posted on Jul 9, 2023
nice onsen and staff
Guest User
Traditional Room A
Stayed in Feb 2026
Other
17 reviews
10/10
Outstanding
Posted on Apr 3, 2026
Facilities: Located right next to the subway station, very convenient; the room is twice the size of the advertised one, almost like a suite.
Service: The hotel's customized breakfast and dinner are very plentiful and exquisite, featuring typical Japanese cuisine; you can even dine in local attire.
Original textTranslated by Google
852HongKonger
Traditional Room A
Stayed in Dec 2025
Couple
3 reviews
9.0/10
Great
Posted on Jan 8, 2026
The hotel is only 3 minutes from the station, but requires going up and down stairs. Breakfast and dinner times are relatively fixed. There was no hot water in the public bath upon check-in; you had to queue to use the private bath. It was a fairly traditional Japanese accommodation experience. The food was delicious, but the rooms, except for the sleeping area, had no heating or hot water.
Original textTranslated by Google
Guest User
Traditional Room A
Stayed in Sep 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Oct 12, 2025
A magnificent hotel in a traditional style, very polite and attentive staff, incredibly delicious breakfasts and dinners! 10/10, I would love to come back!
Original textTranslated by Google
Anonymous User
Traditional Room A
Stayed in Sep 2025
Solo traveller
30 reviews
10/10
Outstanding
Posted on Oct 9, 2025
High cost-performance ratio, Japanese-style room with one night's stay and two meals, private hot spring can be reserved.
Original textTranslated by Google
Guest User
Traditional Room A
Stayed in Sep 2025
Solo traveller
11 reviews
9.5/10
Amazing
Posted on Oct 5, 2025
A one-night stay with two meals exceeded expectations (delicious food and excellent service).
Exceptional service. An unexpectedly authentic Japanese experience. A Guangdong foodie's assessment: ✓ I was a little reluctant to leave.
→Note: There's no shared washing machine, and the bathroom in this room type is indeed quite small.
Original textTranslated by Google
Guest User
Traditional Room A
Stayed in Mar 2026
Solo traveller
2 reviews
9.5/10
Amazing
Posted on Apr 11, 2026
I had a quiet and restful day. The meals were delicious, too.
However, finding the accommodation wasn't as easy as I expected since it was my first time there.
Still, I think it will be a memorable experience. I didn't experience any inconvenience during my stay.
Original textTranslated by Google
Anonymous User
Traditional Room A
Stayed in Jun 2025
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Aug 1, 2025
The room was very comfortable, the boss cleaned up very neatly, the kaiseki cuisine was very filling, the people in the restaurant were very kind, the hot spring was a sulfur spring, and the private bath was really comfortable.
Original textTranslated by Google
vicky214
Traditional Room A
Stayed in Jun 2025
Family
18 reviews
8.5/10
Very good
Posted on Jul 22, 2025
We booked for breakfast and dinner. However, dinner was from 6:00 to 8:00, and we weren't allowed to eat after 7:30. We arrived at 7:25, and the owner said the old man was waiting for us at the door, so we took our luggage and went to dinner. Although the two-hour meal was rushed through in half an hour, I was very grateful for the service. Families booking dinner should keep an eye on the time. The hot springs were in one room for 40 minutes. Although small, they were still quite nice.
Original textTranslated by Google
6/8
Guest User
Traditional Room A
Stayed in Jun 2025
Couple
1 reviews
10/10
Outstanding
Posted on Jul 26, 2025
This is a traditional Japanese hotel. The dinner and breakfast are amazing, and I highly recommend it.
It's also conveniently located near Gora Station. If you're looking for a traditional Japanese onsen hotel, Gorakan is the recommended choice.