Kinnotake Sengokuhara

Kinnotake Sengokuhara Reviews

Kinnotake Sengokuhara

Sengokuhara 817-342, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0631, JapanView Hotel Details
Kinnotake Sengokuhara
Kinnotake SengokuharaKinnotake SengokuharaKinnotake Sengokuhara
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Kinnotake Sengokuhara Guest Reviews

4.6/5
Great
38 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(38)
Positive reviews(19)
Reviews with photos/video(9)
Friendly staff(6)
Negative reviews(3)
Guest User
Executive Suite with Open-Air Bath"SORA"
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The service was great, the open-air hot spring was very comfortable, and the dinner was delicious 😋
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Jonathanwei
Moderate Suite with Open-Air Bath "SHIZUKU"
Stayed in Dec 2024
Business travellers
24 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Excellent value for money! Absolutely comfortable. Love it, will come back often.
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Anonymous User
Presidential Suite with Open-Air Bath "MIKADO"
Stayed in Sep 2024
Couples
92 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Except for the high price, everything else is good, but there is only a mattress on the first floor, which is incomprehensible
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Guest User
Premium Suite with Open-Air Bath "HIBIKI"
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Yes, the hotel provides breakfast and dinner. The Japanese food is exquisite and the service is also very good. If the price/performance ratio is higher, it will be more enjoyable. I will go there again in the future. The private hot spring is very good and the service is very good.
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Nuomifantuan88
Superior Suite with Open-Air Bath "HIKARI"
Stayed in Mar 2024
Couples
31 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very pleasant surprise, wonderful memories
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Simple6037
Moderate Suite with Open-Air Bath "SHIZUKU"
Stayed in Jun 2023
Family
12 review
1.0/5
Posted on Aug 4, 2023
Part of the comment has already been made, see the picture! What needs to be added is that halfway through I still pretended to be calm and took my child out of the room to find the staff, but I couldn’t find them at all. There was no one, and there was no front desk. Can't get through the phone either. Because the bedroom is connected to the small road outside (see Figure 2), I just wanted to confirm safety, but the hotel couldn't find service personnel at all, it was too scary! If it is really dangerous, it is really unimaginable, and it is in the mountains.
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XinaideCherry
Superior Suite with Open-Air Bath "HIKARI"
Stayed in Jun 2023
Family
29 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The service is impeccable, everyone is very professional and welcoming. There is no public area in the hotel to go shopping, so you can only drive out to play and watch the scenery. I booked two rooms. This room is on a large flat floor and smoking is allowed. My husband is very satisfied. The breakfast and dinner are very rich and satisfying. When I left the store today, I found that even the shoes were wiped very clean, as if they were new
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Guest User
Moderate Suite with Open-Air Bath "SHIZUKU"
Stayed in Jul 2023
Travel with friends
3 review
1.0/5
Posted on Sep 10, 2023
Very bad hotel, lightning protection❗️❗️❗️❗️❗️ There is a damp smell in this room. It's eerie and scary at night❗️The sanitary environment is also... average After refusing to check in, their clerk said they would discuss a refund. Ctrip's overseas customer service called again and they did not agree to a refund.
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SUMMERJU
Deluxe Suite with Open-Air Bath "KIRAMEKI"
Stayed in Jul 2023
Other
4 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The service is attentive and the food is delicious. I will choose this place again next time I go to Hakone.
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Response from Property: SUMMERJU様 Thank you very much for staying at Kinnotake Sengokuhara. We are very pleased that you expressed your appreciation not only for our service but also for the hospitality of our staff. We look forward to your coming to our hotel again in the future. Kinnotake Sengokuhara
Xiaofeifeifaye
Premium Suite with Open-Air Bath "HIBIKI"
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Oct 7, 2023
I like the hotel very much. The service is considerate and the details of the room are very good.
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Response from Property: Xiaofeifeifaye様 Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from Japan hotels. I appreciate your appreciation for our employees. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit. Kinno Takesen Ishihara
Guest User
Premium Suite with Open-Air Bath "HIBIKI"
Stayed in Jun 2023
Couples
7 review
4.7/5
Amazing
Posted on Jul 6, 2023
The service attitude is very good, the hotel is very spacious, the hot spring is very hot, and the food is delicious. Recommend everyone to come here for vacation!
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Response from Property: Thank you very much for staying in our hotel. I'm glad you like us. I'm happy if you can use the hotel again.
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 28, 2024
I’ve been lucky enough to stay at this resort twice, most recently last week and I’m already dreaming of my return! I’ve stayed in many luxury resorts in Japan but this is my favourite so far. Everything about this ryokan is absolutely stunning & it’s perfect for those who are looking for the utmost privacy, and a feeling of luxury & exclusivity for a special occasion. This time I stayed in the room called Hime (Princess) & I really felt like one during my stay! The view from the balcony was so beautiful, a bamboo forest where you can hear the cute sounds of the little green frogs. With the name Kinnotake (Golden Bamboo), the hotel’s theme is based around the Japanese story Taketori Monogatari (tale of the bamboo cutter) so you can see plenty of bamboo touches in your room. It was more like a suite with several rooms so there was plenty of space, the bed was so comfy and i loved that not only did we have our own private onsen & sun deck but there was also a huge inside bath too! The meals are served in your room which I love as its more private - you can wear the comfortable yukata the ryokan provides (& don’t worry it’s separate to your bedroom so the room won’t smell of food after). Eating ise-ebi sashimi & then having ise-ebi in miso soup for breakfast was a true highlight for me, along with the sweet & tender amadai fish as these are not common to eat! You can also decide to have your dessert served at the bar which we did so we could relax with a cocktail near the bamboo forest & pond too! It was truly a dream experience & I think it’s perfect for those celebrating a special occasion. Highly highly recommend if you’re looking for a once-in-a-lifetime stay when in Japan, it won’t disappoint!
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Apr 16, 2024
Our stay was absolutely magical. From the moment we arrived, we were welcomed with excellent service. The staff is very attentive and accommodating. The views & the rooms are exceptional. Our private onsen was very relaxing and just what we were looking for to finish our stay in Japan. The food is divine! It was like living in a dream.
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 1, 2023
Exclusive - you don’t see other guests - this is a truly special place to escape for a couples weekend - beautiful private onsen, delicious Japanese food served in your room and total privacy - and the beds are like sleeping on air
Guest User
Stayed in Oct 2023
Couples
5.0/5
Outstanding
Posted on Nov 15, 2023
This month, I stayed at Kinnotake Sengokuhara, a high-end inn and hideaway in Sengokuhara, Hakone. [Room Report "Hime" Edition] Is this an inn where all rooms have an open-air bath with cloudy water♨️? When you think of Sengokuhara, you think of cloudy water, right?♡ I stayed in the new room "Hime" that was created in April 2023💖 The total area is 131 square meters (90 square meters of room + 41 square meters of terrace). It was amazing!!! The design is cool, the atmosphere is excellent, and the hot springs and meals are top-notch♡ Non-smoking room with hot spring open-air bath and indoor bath Check-in is in the room♡ It's a great inn that values ​​privacy! I was shown to my room and was happy to see bamboo used everywhere for the first time ❤️ It had a wonderful Japanese atmosphere. I was surprised to be greeted with towel art ❤️ The hearts ❤️❤️ were big and beautiful ♡ I was so impressed that I couldn't stop looking at them ♡ This highest grade room has a large open-air bath with natural hot spring water and a large indoor hot spring bath ♨️, and the shower booth there is also quite spacious. Compared to other rooms, the "Hime" room offers a higher level of service and amenities. You will not meet any other guests, so you can spend your time very calmly, and the interior and the inn are full of playfulness. There are free drinks in the refrigerator, champagne, red and white wine 🍷, and everything you could ask for ☆ I was surprised that the lineup was worthy of a top-class room and that the temperature was controlled in the wine cellar. In addition, the floor heating was on and it felt good. ◉ Source: Natural hot spring: Private hot spring source, Golden water, Kinnotake Onsen ♨️ ◉ Spring quality: Alkaline simple hot spring ◉ Total number of rooms: 9 rooms
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