Muong Thanh Luxury Ha Long Centre II (Former Muong Thanh Luxury Ha Long Residence)

Great hotel with great amenities. Area around hotel is quiet outside of tour arrival times. Beach does have some music on some of the nights each week but is normally done by 10-11pm at the latest. Views of Ha Long Bay are wonderful if you have a beach facing room. Breakfast was good with decent variety, would just recommend getting to it early to have your choice of food/drink. Staff were excellent and very attentive.

Location is good. Breakfast is also good. There were a lot of guests there so access to elevator spent more time than usual.

The reception staff were not very welcoming or enthusiastic, which was disappointing. In contrast, the security and bell staff were friendlier and more attentive. Breakfast was very limited with few choices, so expectations should be kept low. The room felt unclean, particularly the carpet which had visible stains and did not appear to have been vacuumed. Facilities such as the pool and gym were also poorly maintained. Overall, the hotel does not reflect the level of luxury it claims to offer. On checkout, we had two hours before our car arrived, but the lobby had no air conditioning switched on despite several guests waiting, it was uncomfortable. I will not be back.

The location is good if you want to go to the amusement park oder water park opposite. For boat tours it is still a 25 min car ride to the pier. There are lots of shops and restaurants around the hotel. At night it is crazy loud with music blasting and cars constantly using their horn.  The elevators are not suitable for the size of the hotel. We were on the 13th floor and had to wait regularly 10 mins to catch one.  The pool area is ok and functional but very crowded at peak times.  Breakfast is ok, the Pho Bar is good, apart from that it is average at best. Breakfast is served until 9:30 but after 9:00 there is no more renewing the buffet. Also here it is very crowded and loud.  The rooms are pretty new but we’re not cleaned during our stay. The housekeeping only made the beds and emptied the trash, there was no vacuuming or cleaning the bathroom floor.  Overall it is ok as the price is low, but I would not stay there again and not recommend it.

Had a great time, enjoyed our stay there. Affordable priced big rooms with a great view of city

A nice area to stay in though breakfast leaves much to desire, probably due to off season.