Novotel Hamburg City Alster
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Novotel Hamburg City Alster

Discover Novotel Hamburg City Alster, an 4-star stay in Hamburg. With a score of 9.2/10 based on 61 reviews, it offers an outstanding blend of quality and value, with prices starting from £67.

Check-In & Check-Out

Check-in from 15:00

check-out until 12:00

Nearby Attractions

Museum of Art and Industry: 1.33km from the hotel

Alsterwiese Schwanenwik: 0.84km from the hotel

Hamburg | Calum Scott<Channel Aid>Concert: 1.18km from the hotel

Amenity Highlights

Pets are allowed, including cats、dogs, for a fee of EUR 20 (approx. £2).

Breakfast style: American

Food & Drink: Room Service, Restaurant, Kiosk/ Convenience Store, Bar, Alcohol-free rooms (on request)

The above hotel prices are based on Trip.com for September 18-September 24.

Novotel Hamburg City Alster

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Highlights
Excellent service
American breakfast
Ideal location
Great views
Bar
+4 more
Amenities
All amenities
Property Description
Show more
Overall, the hotel was good and the room is so much bigger than I expected.
Surroundings
Train station: Hamburg Central Station
(1.4 km)
Recreation: Alster-Schwimmhalle
(300m)
Airport: Hamburg Airport
(10.2 km)
Attraction: Alsterwiese Schwanenwik
(1.0 km)
Recreation: Hamburg | Channel Aid & Kontra K 2026 Concert
(1.2 km)
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9

Standard Double Room with Sofa

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Room Details
Check Availability
5

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Room Details
Check Availability
9

Superior Double Room with Sofa

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Room Details
Check Availability
4

Superior Suite With 1 Double Bed And Sofa

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Daily Housekeeping
Room Details
Check Availability
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Higher than 80% of similar properties in Hamburg
This property hasn't received any negative reviews in the past 1 year.
Average for similar properties in Hamburg
No negative reviews in the past year
Guest User
June 14, 2026
It is a bit far of the city centre, but it is worth it. Good place, good amenities.
Weisililaowangtou
September 2, 2026
We stayed at this hotel for a business trip and drove there. Overall, it was quite good. Here are the details: 1. Parking and Location: Parking is not included in the accommodation fee and costs extra. However, the hotel is not far from the city center, and there are some dining options to the left. 2. Front Desk Service: (a) Pros: If you forget an adapter, the front desk can provide one for temporary use. (b) Cons: My colleague wanted to retrieve some luggage from storage, but the front desk staff insisted there wasn't any. After we repeatedly pressed the issue, they eventually found the luggage. This left a rather negative impression on my colleague. 3. Price: The hotel's prices increased significantly during the exhibition, but of course, this is a special circumstance. Aside from these points, all other services were perfectly fine.
Original TextTranslation provided by AI
Bigbluelan
August 2, 2026
The room was very practical, comfortable for two adults and one child. The sofa bed was perfectly adequate. The hotel is very close to the subway, making it very convenient for getting around.
Original TextTranslation provided by AI
Sh€ri€
March 15, 2026
Nice and friendly staff who provide service that lives up to the high standard expected from Novotel. They were welcoming, helpful, and attentive throughout the stay, making the overall experience very pleasant. The hotel is well situated in a public transportation hub, offering easy access to many tourist attractions, which makes it a convenient base for exploring the city. The combination of a great location and excellent service made the stay comfortable and enjoyable.
Guest User
June 1, 2026
Was OK
Thisislove
September 8, 2026
The location is excellent, right next to metro station and just a few stops from city center and tourist attractions. Receptions were friendly, cleanliness was on standard, the sauna and steam room were great. Highly recommend and would definitely book again!
Amjad Naseer 1
June 1, 2026
The hotel was amazing. The room, location, staff, comfort and breakfast of the hotel were excellent.
Hunsa Chun
June 1, 2026
Most of all, thank you to Mr. & Mrs. Weise, who are the most nicest and really polite, warmly service-mind staffs in Germany we've ever met. They really made our trip in Hamburg nicely staying there. The hotel, itself is not that much fantastic but still kinda standard of Accor. The receptionist on our day, one was quite not on nice behaviour but she made it equally to every one, with the voice tone not polite enough. Overall of service, other staffs were nice. Pillows must be improved, but ved was pretty good. Shower 🚿 was not that strong but not that bad. We've been at the newer one near hbf branch last year, so it's much different atmosphere. So thank you so much for your kindly service-mind to us Mr.& Mrs. Weise. You're the best of hotel! Best, Micha&Tata
Shishimeinv
August 11, 2026
The room space is decent, but the service is just average. Not great value for money.
Original TextTranslation provided by AI

Services & Amenities

Novo2
Style: A la carte
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.

Breakfast
CuisineAmerican
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 15 years old and under
Free
Children 16–17 years old
€27.00 (approx. £23.14) per person
Adult
Buffet:€27.00 (approx. £23.14) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. £17.14) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

Local hotel name: Novotel Hamburg City Alster
  • Opened: 2004
  • Renovated: 2019
  • Number of Rooms: 210
Phone:+49-40-391900
Email:h3737@accor.com
The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel.

You might be wondering

What landmarks are close to Novotel Hamburg City Alster?

Nearby attractions to Novotel Hamburg City Alster include Alsterwiese Schwanenwik, only 840m from your search (straight-line distance) away.

Does Novotel Hamburg City Alster have a swimming pool?

No, Novotel Hamburg City Alster doesn't have a pool.

Does Novotel Hamburg City Alster provide breakfast?

Yes, guests at Novotel Hamburg City Alster can enjoy breakfast during their stay. Breakfast option(s): American.

Are pets allowed at Novotel Hamburg City Alster?

Yes, pets are welcome at Novotel Hamburg City Alster, but it is best to call ahead to confirm.

What are the check-in and check-out times at Novotel Hamburg City Alster?

Check-in at Novotel Hamburg City Alster is from 15:00 and check-out is by 12:00.

Which airport is closest to Novotel Hamburg City Alster?

The nearest airport is Hamburg Airport, just about 23 mins from hotel by car (10.2 km) away.

How much does it cost to stay at Novotel Hamburg City Alster?

Prices at Novotel Hamburg City Alster may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportHamburg Airport
Distance to Airport12.92KM
Nearest Train StationBerliner Tor
Distance to Train Station0.77KM
Nearest Metro StationLübecker Straße
Distance to Metro Station0.28KM
Average Price FromGBP164
Hotel Star Rating4
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