IntercityHotel Hamburg Hauptbahnhof Reviews

The location was more than perfect, close to the train station and very close to the subway which you can go wherever you want. The hotel offers free cards for the bus and underground train but you have to be a member of the H-Rrwards club. Breakfast was ok . bed was comfortable but the air conditioning was not as expected not AC only fun and was a little bit hot . Facilities not so good not as stated in Trip home page .We need to ask the reciption for every thing . T.ex to get slipers as it was not in the room and there was no electric  kettle so we asked them to provide as but they stated we can provide only for medical reason don’t understand exactly what they mean .but we got one . any how also you have to ask the reception to get one bottle water and to clean your room .  Otherwise it was comfortable.

Only few meters from Hamburg Hauptbanhof and within walking distance to the city center. Very clean and modern property but lack of amenities in the bathroom and in room cleaning services.

The hotel was very centrally located, with easy access to the main station and the airport, which was very convenient. The room was clean and generally comfortable. However, the bathroom had some issues. The water didn’t drain properly, so I had to dry the floor after showering, which was a bit inconvenient.

We had a good stay but I don’t think it qualifies for a four star hotel. One bottle of water was all that was in the room for a two night stay. Breakfast buffet was not a variated that we normally see in four star hotels. Location was great, close to the train station and pedestrian street.

Nice location. Near to city center and main railway station. No room Amenities such as kettle, sanitary kit.

Conveniently located close to the train station.

Good and excellent Service

The rooms were cold. It was winter and we couldn’t made the room hot

Service can be better!

Good to stay with this hotel, the location is very great and I love it.

Very good one.

Convenient and quiet location, assessible to train station.

Hotel is very near to the central station, about 3 to 5 mins walk away. Hotel doesn't automatically provide toothbrush but you can go to the counter and ask for it.

There was only one receptionist, friendly and helpful but she has to deal with all the other requests. The location is not far from the main station and conveniently located close to shops and restaurants which is the plus factor. The amenities were very basic. We had to rquest for extra pillows because there was only one provided in the twin bed request. There was only a combined shampoo/bath gel, no slipper. I think it's over rated for its 4stars