The Scotty Hotel Hamburg

It's about a 15-minute walk from the train station. The elevator and wall art playfully poke fun at the British royal family, which might be why it's called 'Scotty'? The hotel itself is decent.

Upon entering the room, we were initially pleasantly surprised: it was very spacious and modernly furnished. Unfortunately, upon closer inspection, the cleanliness left much to be desired. Here are the negative points we noticed: - Room condition: There were hairs on the pillow, cobwebs on the ceiling, and dust accumulation in the room corners. Visible crumbs were also present on the floor. - Bathroom hygiene: The faucets and the trash can lid had noticeable limescale stains. Generally, nothing in the bathroom was refilled. - The floor also didn't seem thoroughly cleaned: After wiping it with a towel after showering, the towel was heavily soiled. - Service: At the front desk, we were not asked about our stay or engaged in conversation during either check-in or check-out. We usually don't like to complain, but for us, the stay was disappointing due to these hygiene deficiencies. This is a shame, as the hotel actually has a lot of potential. Since we are in Hamburg several times a year, we will choose other accommodations in the future.

Why is there no door in the bathroom?! Every time I shower, water splashes all over the floor. After showering, the floor is soaked, and you can't even go into the bathroom... What kind of bizarre design is this? Did they skip the bathroom door to save money?!

I liked the hotel, but there's no coffee maker or fridge. Please keep that in mind when booking.

Overall, the hotel gives a modern and appealing impression. The interior design feels contemporary and well-maintained, and the general cleanliness throughout the hotel was acceptable. The room amenities are adequate and functional. The very comfortable king-size bed is a particular highlight. Even with the window open on the 5th floor, the noise level was pleasant and totally acceptable. However, there's room for improvement regarding the practical outfitting of the room and bathroom. Six hangers are rather few for two people, and there's a lack of additional hooks or other options for hanging clothes or towels. In the bathroom, and especially in the shower, storage space is either completely absent or insufficient. The toilet could also be noticeably cleaner with consistent use of cleaner and a brush. The breakfast was generally sufficient, but unfortunately, on Sunday, it was significantly below the standard of a 4-star hotel. By 8:30 AM, key items like scrambled eggs, tomato-mozzarella, and salmon were already unavailable. An hour later, eggs, Nutella, and grilled vegetables were completely missing. Apparently, at times, no clean cups were available as they were still in the dishwasher. The service was mostly handled by a young employee who, despite being very diligent, couldn't manage to clear and reset tables quickly enough on his own. Unfortunately, there were also hygiene issues with the tableware: some tea glasses had visible tea stains, and cutlery, plates, and bowls were not always completely clean. Overall, a modern hotel with good room comfort, but significant weaknesses in breakfast service and cleanliness in the dining area.

We had a truly great stay at Scotty Hotel Hamburg! Everything was top-notch from start to finish. The hotel is beautifully and modernly furnished, and the rooms were clean, cozy, and well-equipped. We were particularly impressed by the friendly and helpful staff. The location is also excellent, making it easy and convenient to reach many places in Hamburg. Overall, we felt very comfortable and would definitely recommend the hotel. We'd happily come back again!