Ameron Hamburg Hotel Speicherstadt Reviews

Response from Property: Sehr geehrter Gast, herzlichen Dank für Ihre positive Bewertung unseres AMERON Hamburg Hotel Speicherstadt. Es freut uns sehr, dass Sie unser Hotel als sehr sauber empfunden und das Frühstück Ihren Geschmack getroffen hat.Ihre Anmerkung zum nahe gelegenen Supermarkt schätzen wir. Die zentrale Lage in der historischen Speicherstadt bietet unseren Gästen nicht nur eine einzigartige Atmosphäre, sondern auch eine gute Infrastruktur.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Vielleicht haben Sie dann auch die Gelegenheit, unsere cantinetta bar mit ihren Kaffee- und Rumspezialitäten zu besuchen .Mit herzlichen Grüßen,Jennifer Schönau,General Manager

Response from Property: Dear guest,thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our comfortable beds, good shower, and central location.We apologize for the disappointment regarding the absence of a coffee machine in your room. Additionally, we are sorry for the inconvenience caused by the lack of a light switch in the toilet. We recognize this as a design oversight and will address it in our next round of renovations.Regarding the price of breakfast, we regret that it did not meet your expectations. We strive to offer a wide variety of high-quality options, but we understand that it may not suit everyone's preferences. Your feedback will be shared with our management team for review.We appreciate your insights as they help us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards from Hamburg,Jennifer Schönau,General Manager

Response from Property: Dear guest, Thank you for taking the time to share your impressions of your stay over Pentecost with us. We are delighted to hear that you enjoyed our hotel's location in the Speicherstadt district, as well as the convenient access to public transportation and the parking garage. We are particularly pleased with your praise for our service staff. Friendliness and helpfulness are very important to us, and it's nice to know that you experienced this so positively during your stay. We also appreciate your feedback on our breakfast buffet. It's good to hear that you enjoyed the quality and special features. We take your comments regarding the bread and egg dishes seriously and will pass them on to our kitchen team to make any necessary improvements. We are also pleased that you liked the furnishings and design of your room. Our goal is to ensure our guests feel completely at home, and this includes a well-thought-out room design with ample storage space and a well-integrated bathroom area. It's great to hear that you had a successful stay with us overall and that you would recommend our hotel to others. We would be delighted to welcome you back soon. Sincerely, Jennifer Schönau, General Manager

Response from Property: Dear guest, thank you very much for rating your time with us. How nice to know that overall you felt so comfortable with us and were able to enjoy a pleasant stay. The entire team and I are already looking forward to seeing you soon to welcome you back. With best regards, Jennifer Schönau, General Manager

Response from Property: Dear guest, Thank you for sharing your experience with us. It's wonderful to hear that you enjoyed your stay and that we delighted you! We look forward to welcoming you back soon. Best regards, Jennifer Schönau, General Manager

Response from Property: Sehr geehrter Gast,besten Dank, dass Sie Ihre Zeit bei uns bewertet haben.Wie schön zu erfahren, dass Sie sich insgesamt bei uns so wohlgefühlt haben und einen angenehmen Aufenthalt genießen konnten.Das gesamte Team und ich freuen sich schon jetzt darauf, Sie bald wieder bei uns willkommen zu heißen.Mit besten Grüßen,Jennifer Schönau,General Manager