Upon arrival we had two down duvets and pillows while we are very allergic. When we asked for synthetic blankets we were told that if we came back in the evening, we could pick up the blankets ourselves at the reception. Upon returning after dinner it turned out that they only had 3 synthetic blankets, of which they had already given 2 to someone else. So we had to share one single blanket with two people. Because they did not have keys to the housekeeping cupboard, where there were more blankets. Very bad.
They indicated that they would have a t****e blanket in the morning and that we would get compensation for the first night, for example a free breakfast that we had not yet booked. That would be nice. But the next morning they said that we could no longer get breakfast, because they had not counted on it in terms of numbers. While the booking stated that we could still buy breakfast on site. Even breakfast the next day was no longer possible. So we got a voucher to spend at the bar for €5,=. Not comparable to a breakfast for 2 people of course.
All in all a very bad experience.
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