Rosedon - Adults Only from Jan 2025

Centrally located hotel in downtown Hamilton with easy access to attractions and amenities. Guests praise clean, spacious rooms, exceptional staff, and excellent continental breakfast. Beautiful pool area and modern facilities.

The location was perfect, close to Hamilton buses, ferry and restaurants. The hotel is charming but there is nowhere to walk or sit (like a lobby), mainly outdoors... Overall we liked the hotel but there is definitely a lot of room for improvement, especially considering the price of the hotel. There was almost never anyone at reception. The text messaging system was left unanswered. We are not demanding people at all but we were lacking some basics very often, which shouldn't be. They are supposed to provide complimentary water. We only had our room done 3 times but they almost never replenished the water and when we asked them, it was always hard to find. When our room was done, they never provided hand towels! We had to ask each time (thankfully we reuse the same towels a couple of days), otherwise this would have been so painful. The room cleaning was inconsistent... Some put a liner bag in the trash, others didnt. In the beginning we had no sheet under the comforter, one day someone added a sheet... once they didn't put a fitted sheet on the mattress and it kept coming out all night. When we checked in, it was very rushed with minimal information provided. They could offer a better tea selection in the rooms (only English breakfast). We ordered a pizza from Clarabell once and the hotel was supposed to call us when it was ready but they didn't so we ended up with a cold pizza. After staying there for 7 days, we felt that overall it was missing that sense of belonging and warmth and feeling of being spoiled a little considering the price. We appreciated the afternoon snacks in the dome which came as a suprise one day (something they could have told us when we checked in)...

We had a great experience having lunch by the pool. Our Bartender/Server was very helpful and friendly. She gave us some great suggestions. The fish club sandwich was delish!