Seven Star Lake Desert Hotel

The starry sky was beautiful, a perfect 10/10! The service was professional and attentive, and they even helped me with my car. Definitely recommend!

The hotel's overall environment was decent, but the rooms were poorly furnished. The lighting was dim, toiletries were not provided, the hairdryer was too weak, and there was yellow residue from not flushing properly in the toilet. Breakfast was no longer a buffet. The service at the front desk and breakfast restaurant was good.

The hotel is located within a scenic area and is quite grand in appearance, with spacious rooms. However, the shower door design is flawed, causing water to overflow into the washroom floor. No shower caps are provided. The Wi-Fi signal is weak, and the service is just average. If you are very particular about details, consider this carefully.

The hotel was excellent; it's a great place to stay in the desert. The most beautiful part was the surrounding environment. I highly recommend taking a road trip to the northern desert to watch the sunrise and sunset – it was an absolutely stunning trip. I would definitely go again.

The hotel is located in an oasis in the desert, and the environment is pretty good. There is a special non-smoking area, and there are no smoking signs in the room, which is better than most hotels. The internal facilities are old, the cabinet doors cannot be closed, there are not many sockets in the room, and there is no USB port, which is not very convenient. Spider silk can be seen in the corner of the room. Although the bathroom is separated into dry and wet, the drainage pipes are not smooth, and the water overflows everywhere when taking a bath. The water temperature is not hot enough for taking a bath. The breakfast is served in a meal-style, which does not cause waste. Unlike self-service, the service staff are indifferent.

Absolutely terrible! 1. The front desk staff was awful, and they lied about being fully booked. 2. The rooms are outdated, lack air conditioning, and require windows to be opened (you can imagine how many flies and mosquitoes get in with windows open at night; I got bit by over a dozen in one night). 3. It didn't get dark until after 8:00, and by 9:30 when I got back to the hotel, there was no food, so I had instant noodles. 4. The hotel amenities were inadequate, not even a disposable hairbrush. 5. The day before, they said on their livestream that the pool was closed, but it was open the next day when I arrived. Absolutely no policy. 6. Pets are not allowed. Even with my cat's litter box, cat bag, and cat mat, they still refused, saying they were afraid the wool carpet would get dirty. The reality is, their carpet was so filthy it made me sick. Would you spend at least 600 yuan to sleep in this kind of environment? It's only beautiful on the outside, but everything inside is utterly awful! This is the worst hotel I've ever stayed in!!!

My stay at the Qixing Lake Hotel was a complete disaster. From the moment I checked in, I was utterly miserable. We booked our room ten days in advance through Ctrip, but when we arrived, we were told the reservation "couldn't be found." We were left waiting at the front desk for two hours. Not only was there no effective response, but they repeatedly tried to force us to cancel our reservation and order on-site, forcing us to not order through Ctrip. Are they planning to close the hotel and take orders and collect payments themselves? The most unacceptable thing was the extremely poor service at the front desk. It's no exaggeration to say it was the most outrageous service experience I've ever had. The male receptionist on duty on the evening of May 31st was particularly egregious. He acted like a "big shop, big customer" and not only refused to resolve the issue, but also declared, "Report it if you can. We welcome it." Given this, we certainly won't let your "gracious invitation" down. We will file a real-name report to Ordos 12345 to see just how shady this place really is. After discussing the attitude, let's talk about the environment. While the amenities seemed acceptable (after all, before the Yili Group became the subject of legal proceedings, they probably spent a considerable amount of money on who knows what), the hygiene was appalling: no hot water in the room, the toilet was clogged, the bathtub hadn't been cleaned of what looked like fecal matter, and the towels looked unusable... it simply didn't deserve the title of "resort hotel." Breakfast? There were practically no options, the selection was laughably pathetic, barely enough to fill a stomach, and it was seriously at odds with the hotel's price and publicity. It's fair to say we were being ripped off. We also bought a package deal for the hotel and scenic area, but ended up having to go back and forth between the hotel and the visitor center for hours, with neither side acknowledging their commitment. It felt like a lawsuit, and we finally managed to get it done after repeated attempts. It was a truly terrible experience. In summary: From check-in to check-out, I was completely frustrated and completely devastated. The price wasn't a reward for enjoyment, but rather a complete exasperation. If you've never been through a lot and want to experience what it means to be scolded without feeling pain, then I highly recommend staying here. But if you're looking for a relaxing vacation, please bring a tent and don't even set foot in this hotel. A few stars are too many.