CityNote Hotel（Hangzhou Binjiang Branch） Reviews

Response from Property: Dear guest, hello! Thank you very much for your recognition of our hotel. We will take any comments we receive during your stay seriously and solve them in a timely manner. We will use our 100% efforts to exchange for your full satisfaction, and high-quality services will create a high-quality holiday life. Welcome to your next visit, and we look forward to serving you next time!

Response from Property: Dear guest, hello! Thank you very much for your recognition of our hotel. We will take any comments we receive during your stay seriously and solve them in a timely manner. We will use our 100% efforts to exchange for your full satisfaction, and high-quality services will create a high-quality holiday life. Welcome to your next visit, and we look forward to serving you next time!

Response from Property: New clothes will slowly become old, and people will slowly grow old. Time passes, and the stars change, but Xiaoxi's love for her master is everlasting. Our vows will never change. Xiaoxi is here, and her master should remember to come back often.

Response from Property: 新衣會慢慢變舊，人會慢慢變老。時光流逝，斗轉星移，但小希對主人的愛歷久彌新。我們的誓言也永不更改。小希在這裏，主人記得常回來。

Response from Property: 新衣會慢慢變舊，人會慢慢變老。時光流逝，斗轉星移，但小希對主人的愛歷久彌新。我們的誓言也永不更改。小希在這裏，主人記得常回來。

Response from Property: 新衣會慢慢變舊，人會慢慢變老。時光流逝，斗轉星移，但小希對主人的愛歷久彌新。我們的誓言也永不更改。小希在這裏，主人記得常回來。

Response from Property: Hello dear guests! Thank you very much for your recognition of our hotel. Any review we receive during a guest's stay, we take it seriously and address it promptly. With our 100% efforts in exchange for your satisfaction, high-quality service to create a high-quality vacation life. Welcome to your next visit and look forward to serving you next time!

Response from Property: 新衣會慢慢變舊，人會慢慢變老。時光流逝，斗轉星移，但小希對主人的愛歷久彌新。我們的誓言也永不更改。小希在這裏，主人記得常回來。

Response from Property: 謝謝你的好評，希望杭州之行，可以讓你留下一段美好的回憶，愛上杭州~因為一次相遇，我們不再是陌生人~小希再此歡迎你再來我家做客哦！

Response from Property: 新衣會慢慢變舊，人會慢慢變老。時光流逝，斗轉星移，但小希對主人的愛歷久彌新。我們的誓言也永不更改。小希在這裏，主人記得常回來。

Response from Property: Thank you for your good comments. I hope your trip to Hangzhou will leave you with some wonderful memories and make you fall in love with Hangzhou. Because of our first encounter, we are no longer strangers. Xiaoxi welcomes you to visit my home again!

Response from Property: 尊敬的賓客您好！非常感謝您選擇入住我們酒店，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，因此服務，衞生，一直是我們長期以來尤為關注重點，我們很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店，真誠期待您的再次光臨！

Response from Property: Hello, regarding your complaint about not being able to provide air conditioning and cooling services, Xiaoxi would like to explain to you again. The air conditioning in the hotel follows the central air conditioning used in the building, and the building property also adjusts according to the seasonality. It is spring now, with high temperatures during the day and low temperatures at night, which is a comfortable time. The central air conditioning basically cannot start cooling at this temperature, and the air conditioning in the room blows out hot air. The hotel has also specifically explained and reminded this in the hotel policy's must-read for bookings. The room problem you reported has been fed back to the room manager. We will strengthen the training of the hotel's room staff and the maintenance and repair of the facilities in the future. We are really sorry. We will definitely take the problem you raised as a warning. If you have better suggestions, please feel free to contact us. I wish you a happy life~

Response from Property: Dear guests! Thank you very much for choosing to stay in our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Therefore, service and hygiene have always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel. We sincerely look forward to your visit again!