Building 5, Wanrongcheng, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Hidden Home Inn (Hangzhou Wanda Canal) Guest Reviews
4.8/5
Excellent
712 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(712)
Positive reviews(707)
Reviews with photos/video(211)
Classy environment(91)
Friendly front desk staff(82)
Well designed(81)
Well decorated(46)
Delicious breakfast(38)
Perfect for kids(17)
Tasty coffee(9)
Garden view(7)
Negative reviews(5)
Rayce185
French-Style Panorama Luxury Family Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Excellent Hotel that is very central, the staff is very friendly. The room is very beautiful and large!
Guest User
French-Style Panorama Luxury Family Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Thanks 😊 We come to hotel with our pet 🐶. Very good condition. Location good too with a lot parks for walking with dog and has many restaurants. Personal very nice. Help with all questions. Thanks 🙏😊
Response from Property: 感謝您在百忙之中抽出寶貴的時間為小家進行點評!非常榮幸您在茫茫人海中選擇我們酒店作為您停留的驛站。您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。我們不斷提升服務品質,期待能再次為您提供美好的住宿體驗
Valentella
Elegant French-Style Garden Room (Double Bed)
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great staying, hotel is lean and very convenient location with lot of restaurant and parks to walk the dog! Staff also very friendly , suggested 100%
Response from Property: The reclusive brand was born in June 2011 by the West Lake in Hangzhou. The group now has multiple sub brands such as seclusion, seclusion, homestay, Yahuogan, Yueyintang, Shiyin, and seclusion vacation, gathering a vacation style that is awe inspiring, tasteful, aesthetically pleasing to life, and enjoyable. Get rid of the hustle and bustle of the city and the pressure, and here you can indulge in a comfortable and relaxing, rechargeable and effective social space and time, and be happy for it. Thank you very much for giving praise to the Living in Homeland Hotel.
Jia Xuan
Elegant French-Style Garden Room (Double Bed)
Stayed in Nov 2023
Couples
3 review
4.5/5
Great
Posted on Dec 29, 2023
heater didn’t work. texted the receptionist via wechat and they didn’t reply. other than that, hotel was not too bad. it was clean and location was great
Response from Property: I am really sorry for the regret during your stay . The hotel has now maintained the overall facilities well , and such a situation will not happen again . Please forgive me ! And give us the opportunity to receive you again , looking forward to your visit again !
Guest User
Deluxe French Style Landscape Twin Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 4, 2025
We really like it!
Response from Property: 非常感激您的好評!您的認可是我們前進的動力。我們將一如既往地提供高品質的產品和服務,為您帶來更多驚喜。再次感謝您的支持和信任。
Anonymous User
Elegant French-Style Garden Room (Double Bed)
Stayed in Sep 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The hotel was wonderful, beautiful rooms with great ambience. The service was terrific, especially Linda made me feel at home.
Response from Property: 簡單的話語,滿滿的幸福,享受城市慢生活隱居安處是最好的選擇,付出的努力能得到您的肯定心裏很是踏實呢,謝謝您的厚愛和對隱居的支持,為了更好的將來,我們會擼起袖子更加努力~期待您的再次光臨。
Jean
Elegant French-Style Garden Room (Double Bed)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Service good 😝
price also cheap
Response from Property: 歲月靜好,牽一片光陰於流年中,聆聽花開的聲音;攜一縷馨香在生命的路口,芬芳過往。給時光一份淺淺的回眸;給心靈尋一份安暖,給身體尋一份安逸的住處,隱居無非是最好的選擇,期待您的再次光臨。
Guest User
Deluxe French Garden King Bed Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
good good
Response from Property: 這評論就像天上的星星閃着光,温暖着我的心,您説的所有,我全部都記在心裏,感謝五星,期待您的下次入住!
Lebohang
Elegant French-Style Garden Room (Double Bed)
Stayed in Oct 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Great stay. Hotel is beautiful
Response from Property: 全世界我也可以忘記,但是至少你值得我去珍惜。不管在哪裡在什麼時候,期盼你歸來的心依舊不變,願你開心每一天!
Anonymous User
Deluxe French Landscape King Room
Stayed in Jan 2025
Family
8 review
4.8/5
Amazing
Posted on Feb 3, 2025
The room is very Instagram-style, inside Darongcheng, which is an empty city during the Chinese New Year. It takes 1 km to get to Wanda next door, where there are many delicious foods.
The room is relatively large, the bathroom is small, and the water is a bit slow to drain. The staff at the front desk, several boys and girls, are very enthusiastic and gentle. There is a shortage of manpower during the Chinese New Year. It is the first time that the quilt is not laid when cleaning the room. It can be understood.
The free fruit is said to be replaced with red bean soup, but I didn't eat it. The hairpin seems to be an advertisement, and I didn't experience it.
The snacks in the room are free, which is very considerate.
The hotel parking lot is shared with Darongcheng, and both fast and slow charging are great. Slow charging also took some effort.
The only thing that is more tiring is that you have to leave the hotel for breakfast during the Chinese New Year, cross the square, cross a small road and go to a hotel opposite to have breakfast. One day, there was a woman in a suit with a bun who cooked noodles in this hotel. Maybe there was no one to replace her temporarily during the Chinese New Year? The attitude was particularly bad, but everything else was okay.
A small gift of hand cream was also given before leaving. Generally speaking, it is still a good hotel.
Original TextTranslated by Google
Response from Property: 首先,我代表隱居安處全體團隊,向您表達最深刻的歉意。得知您在本次入住期間未能得到滿意的體驗,我們感到非常逮憾和不安。我們深知每一位賓客的滿意是我們最寶貴的財富,而您的反饋如同一面鏡子,讓我們看到了需要改進的地方。針對這些問題,我們已經制走並實施了一系列改進措施。我們加強了員工培訓,我們真誠地邀清您再次光臨隱居安處酒店,給我們一個機會來彌補之前的不足。我們相信,經過我們的努力和改進,您將能夠享受到更加舒適和愉快的住宿體驗。
Guest User
Deluxe French Garden King Bed Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The service is very good, the hotel is very beautiful, the front desk lady is very gentle and the service is very attentive. The breakfast in the hotel is delicious. You don't have to find a place to eat. It's very convenient. The stay is very comfortable. It's a great experience. They also gave us red bean porridge, coffee, and hairpins for check-in. The owner of the hairpin shop has great skills. It's not a hairpin, but a real hairpin, which looks good in photos.
Original TextTranslated by Google
Response from Property: 首先,請允許我代表隱居安處酒店全體成員,向您表達最誠摯的感謝!您的滿意就是我們最大的動力和榮管。在收到您的好評時,我們的內心充滿了喜悦與感激,您的認可無疑是對我們工作最大的肯走。
Manzhushahua
Deluxe French Garden Loft King Room
Stayed in Dec 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 20, 2025
A very unexpected and beautiful surprise! The hotel is quiet in a busy area, with convenient transportation, and it is not far from the business district and attractions. The interior design is very distinctive and the small terrace is perfect for tea/barbecue. The housekeeper, Sister He, is very considerate and makes the overall stay experience excellent. I will come again next time!
Original TextTranslated by Google
Response from Property: Survival is about crowds of people, while life is about crossing mountains and seas. It is my honor to be your little happiness in pursuit of life. I look forward to your next visit and chatting with us about interesting things in life.
Guest User
Deluxe French Landscape King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
A very beautiful hotel with a very unique style. It is near Wanda and very close to Xiaohezhi Street and Gongchen Bridge. The hotel staff is also very enthusiastic and will send you the location in advance. The service is very good. I will book this hotel again next time I come to Hangzhou
Original TextTranslated by Google
Response from Property: 遇見您,就像夜空中最亮的星,照亮了我們的方向。感謝您的五星好評,這份信任讓我們倍感珍惜。期待不久的將來,與您再次相遇,共續美好時光。
Guest User
Deluxe French Landscape King Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The girls and brothers at the front desk are very enthusiastic. My baby likes them very much. The room is also very clean and tidy. If there is a next time, I will definitely choose here again😄
Original TextTranslated by Google
Response from Property: The bright flower season and the fleeting years slowly gather up every piece of the treasured past, pour it into the ink, find a warm afternoon, and in the wind with the sound of purple wind chimes, draw a picture of you and me with the fragrance of wormwood. Intertwined and intertwined. I wish to walk with you and stay with you forever. Looking forward to your coming again!
Yiluluuuuu
Deluxe French Garden Loft King Room Deluxe French Vintage Suite
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Facilities: Very French retro style, very beautiful and romantic
Hygiene: Clean and tidy, feel at ease
Service: The front desk guy and girl are very gentle, they give coffee coupons, the freshly brewed coffee is very good, and the room also gives welcome fruit and Christmas gifts
Original TextTranslated by Google
Response from Property: 得您如此好評,我們再辛苦也覺得幸福開心。客官聲聲的讚美真是讓我們久久沉浸…感恩您的選擇,我們將不負眾望,致力將最優質的服務於每一位尊貴的客人。送上我誠摯祝願,祝您生活美好永恆。