Painting House Hotel (West Lake Hubin Hefang Street)

Painting House Hotel (West Lake Hubin Hefang Street) Reviews

Painting House Hotel (West Lake Hubin Hefang Street)

No. 52 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView hotel details
Painting House Hotel (West Lake Hubin Hefang Street)
Painting House Hotel (West Lake Hubin Hefang Street)Painting House Hotel (West Lake Hubin Hefang Street)Painting House Hotel (West Lake Hubin Hefang Street)
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Guest Reviews of Painting House Hotel (West Lake Hubin Hefang Street)

9.4/10
Outstanding
1774 reviews
Verified reviews
Location9.3
Amenities9.3
Service9.6
Cleanliness9.4
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All reviews(1774)
Positive reviews(1745)
Reviews with photos/video(788)
Awesome amenities(478)
Friendly front desk staff(362)
Classy environment(300)
Many amenities(294)
Easy to get around(269)
Convenient location(243)
Close to metro(65)
Negative reviews(29)
Saweiliwangwei
Blues
Stayed in Apr 2026
Solo traveller
11 reviews
10/10
Outstanding
Posted on May 14, 2026
The environment is great, and you can even sit in the lobby for afternoon tea. It's very tranquil and perfect for photos. The room was clean, tidy, and comfortable, with full amenities. The front desk also had a fridge and microwave available to borrow, which was a nice touch. Transportation is also very convenient; it's only about a 10-minute walk to West Lake, which is fantastic.
Original textTranslated by Google
Response from Property: 感謝您的評價，是我們服務最大的動力，希望下次入住讓您更加開心舒適
Luisa Tse
Apricot Flower
Stayed in Apr 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on May 13, 2026
The hotel was very clean, and the transportation right outside was incredibly convenient. There were shared bikes available, as well as a bus stop. Plus, it's very close to both Metro Line 1 and Line 7. The front desk staff was very enthusiastic and promptly helped with any needs. The facilities were also well-equipped.
Original textTranslated by Google
Response from Property: An art studio, a haven. It was a pleasure staying with us. We hope the studio offered you a unique experience, and we look forward to seeing you again.
Guest User
Apricot Flower
Stayed in Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 12, 2026
The hotel has a beautiful environment, and the lobby is perfect for taking great photos. Its location is also super convenient, just a 10-minute walk to West Lake. There are many shopping areas and restaurants nearby, making dining very easy. In particular, the front desk staff, especially the young man, provided warm and thoughtful service. The room was clean, and the facilities were complete. Overall, it was a very pleasant stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好!非常感謝您對我們酒店的高度認可與讚譽，這無疑是對我們最大的鼓勵與肯定!我們深感榮幸，能為您的旅程增添温馨與舒適。在此，特別感謝您提及我們的服務亮點--每一位員工都以最真摯的笑容和貼心的服務，力求超越您的期待。期待未來有機會再次與您相遇，繼續為您提供更加完善的住宿體驗。同時，您的每一條反饋都是我們寶貴的財富，將激勵我們不斷前行，持續提升。再次感謝您選擇我們，願您的每一次出行都充滿美好回憶
zzmmxxnn
Apricot Flower
Stayed in Apr 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on May 12, 2026
Overall, a great stay with a very positive experience. The hotel was clean and tidy, with excellent facilities and a beautiful environment. It's conveniently located near many commercial areas, making dining and entertainment easy. The front desk staff, especially the young man, was enthusiastic and provided thorough service, making check-in a breeze. It's also very close to Hefang Street, West Lake, and In77.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好!非常感謝您對我們酒店的高度認可與讚譽，這無疑是對我們最大的鼓勵與肯定!我們深感榮幸，能為您的旅程增添温馨與舒適。在此，特別感謝您提及我們的服務亮點--每一位員工都以最真摯的笑容和貼心的服務，力求超越您的期待。期待未來有機會再次與您相遇，繼續為您提供更加完善的住宿體驗。同時，您的每一條反饋都是我們寶貴的財富，將激勵我們不斷前行，持續提升。再次感謝您選擇我們，願您的每一次出行都充滿美好回憶
Guest User
White Clouds
Stayed in Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 10, 2026
The hotel environment is beautiful and well-equipped. The front desk staff were warm and thoughtful, and I slept very soundly. There are also many surrounding commercial areas, making dining and entertainment very convenient. Transportation is also quite convenient; you can find shared bikes right outside and reach West Lake in less than 10 minutes by cycling.
Original textTranslated by Google
Response from Property: 很開心在美麗的杭州與你相遇，希望我們的藝術氛圍能給你的旅行能帶來難忘的回憶。
Yunann
White Wood
Stayed in Apr 2026
Solo traveller
24 reviews
10/10
Outstanding
Posted on May 10, 2026
Overall, I had a very pleasant stay at the hotel. The front desk staff, especially the young man, was incredibly warm and attentive throughout my three-day stay. The room was clean, and the facilities were complete and well-maintained. They even offered hot water at the front desk, and there was a fridge and microwave available. The location was also fantastic, just a 10-minute walk to West Lake.
Original textTranslated by Google
Response from Property: 感謝您的評價，是我們服務最大的動力，希望下次入住讓您更加開心舒適
Guest User
White Clouds
Stayed in Mar 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The hotel's front desk staff were very friendly and efficient, checking us in quickly. Our room was clean, tidy, and well-equipped, making for a very comfortable stay. The location is also excellent, with West Lake just a convenient 10-minute walk away. Overall, it's great value for money.
Original textTranslated by Google
Response from Property: Thank you for your review. It's our greatest motivation to provide better service. We hope your next stay will be even more enjoyable and comfortable.
Guest User
Cherry Blossom Blossom
Stayed in Mar 2026
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Apr 27, 2026
The environment is great, and it's super convenient to get around. The surrounding area is lovely, and the hotel facilities are complete and very new. The front desk staff are warm and welcoming, always quick to help with any needs. The room was also very clean. Pretty good overall!
Original textTranslated by Google
Response from Property: An art studio, a haven. It was a pleasure staying with us. We hope the studio offered you a unique experience, and we look forward to seeing you again.
Ningyou
Cherry Blossom Blossom
Stayed in Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 26, 2026
The lobby is very photogenic. The location is excellent, just a 10-minute walk from West Lake. The rooms are clean, tidy, and comfortable, with full amenities. The front desk even has a microwave and refrigerator available for guest use. Overall, it's very convenient for dining and sightseeing.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your high praise and recognition of our hotel. This is undoubtedly our greatest encouragement and affirmation! We are honored to have added warmth and comfort to your trip. We especially appreciate you mentioning our service highlights – every staff member strives to exceed your expectations with their most sincere smiles and attentive service. We look forward to the opportunity to meet you again in the future and continue to provide you with an even better accommodation experience. At the same time, every piece of feedback you provide is a valuable asset to us, inspiring us to move forward and continuously improve. Thank you again for choosing us, and we wish you wonderful memories on every trip.
Guest User
White Clouds
Stayed in Mar 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Apr 25, 2026
Facilities: The hotel facilities are quite good and comprehensive. Hygiene: The hygiene is well maintained and clean. Environment: The environment is very good, very close to West Lake, and there's a row of shared bikes right outside the entrance, making transportation very convenient. Service: The front desk staff are very enthusiastic and always promptly assist with any needs.
Original textTranslated by Google
Response from Property: An art studio, a haven. It was a pleasure staying with us. We hope the studio offered you a unique experience, and we look forward to seeing you again.
Guest User
Blues
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The staff were incredibly warm and attentive, always on hand to help with anything we needed, which made for a very comfortable stay. The hotel's location is excellent, just a 10-minute walk to West Lake, which was super convenient. There are plenty of attractions nearby and lots of dining options too. Our room was clean, tidy, and well-equipped.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your high praise and recognition of our hotel. This is undoubtedly our greatest encouragement and affirmation! We are honored to have added warmth and comfort to your trip. We especially appreciate you mentioning our service highlights – every staff member strives to exceed your expectations with their most sincere smiles and attentive service. We look forward to the opportunity to meet you again in the future and continue to provide you with an even better accommodation experience. At the same time, every piece of feedback you provide is a valuable asset to us, inspiring us to move forward and continuously improve. Thank you again for choosing us, and we wish you wonderful memories on every trip.
Guest User
White Clouds
Stayed in Mar 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The room was clean and tidy, and the facilities were complete and well-maintained. The hotel's location is super convenient for getting around, being really close to in77 and West Lake – just a quick bike ride away. The front desk staff, especially the young man, was very warm and helpful, which made my stay very reassuring. There are also many commercial areas nearby with plenty of dining options, making it great value for money. I'll definitely choose to stay here again next time I visit.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好!非常感謝您對我們酒店的高度認可與讚譽，這無疑是對我們最大的鼓勵與肯定!我們深感榮幸，能為您的旅程增添温馨與舒適。在此，特別感謝您提及我們的服務亮點--每一位員工都以最真摯的笑容和貼心的服務，力求超越您的期待。期待未來有機會再次與您相遇，繼續為您提供更加完善的住宿體驗。同時，您的每一條反饋都是我們寶貴的財富，將激勵我們不斷前行，持續提升。再次感謝您選擇我們，願您的每一次出行都充滿美好回憶
Guest User
White Wood
Stayed in Mar 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Apr 22, 2026
The front desk staff were very welcoming and efficient with check-in. The environment is beautiful, and the room was spotlessly clean, ensuring a peaceful night's sleep. The facilities are comprehensive and well-maintained. The location is superb, just a 10-minute walk to West Lake, with plenty of dining options in the surrounding commercial area. Five-star recommendation!
Original textTranslated by Google
Response from Property: 感謝您的評價，是我們服務最大的動力，希望下次入住讓您更加開心舒適
Jinjiusheng
White Wood
Stayed in Mar 2026
Business traveller
18 reviews
10/10
Outstanding
Posted on Apr 22, 2026
The room was clean, tidy, and comfortable, with complete facilities. The front desk also offered a free-to-use refrigerator and microwave. The staff at the front desk were very enthusiastic and always helped promptly with any issues. The hotel's location is also very convenient, just over a 10-minute walk to West Lake, and there's a commercial area nearby with plenty of dining options.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好!非常感謝您對我們酒店的高度認可與讚譽，這無疑是對我們最大的鼓勵與肯定!我們深感榮幸，能為您的旅程增添温馨與舒適。在此，特別感謝您提及我們的服務亮點--每一位員工都以最真摯的笑容和貼心的服務，力求超越您的期待。期待未來有機會再次與您相遇，繼續為您提供更加完善的住宿體驗。同時，您的每一條反饋都是我們寶貴的財富，將激勵我們不斷前行，持續提升。再次感謝您選擇我們，願您的每一次出行都充滿美好回憶
Anonymous User
White Clouds
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 22, 2026
The hotel boasts an excellent location, just a 10-minute walk to West Lake, and there are plenty of shopping and dining options nearby. The front desk staff, especially the young man, was very friendly and efficient with check-in. The room itself was clean, tidy, and well-equipped with great amenities like a washer/dryer, refrigerator, and microwave, all available for free use.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好!非常感謝您對我們酒店的高度認可與讚譽，這無疑是對我們最大的鼓勵與肯定!我們深感榮幸，能為您的旅程增添温馨與舒適。在此，特別感謝您提及我們的服務亮點--每一位員工都以最真摯的笑容和貼心的服務，力求超越您的期待。期待未來有機會再次與您相遇，繼續為您提供更加完善的住宿體驗。同時，您的每一條反饋都是我們寶貴的財富，將激勵我們不斷前行，持續提升。再次感謝您選擇我們，願您的每一次出行都充滿美好回憶