Starway Hotel (Hangzhou Yipeng Shopping Mall)

Starway Hotel (Hangzhou Yipeng Shopping Mall) Reviews

Starway Hotel (Hangzhou Yipeng Shopping Mall)

No. 189 Qingxing Road, Qiantang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Starway Hotel (Hangzhou Yipeng Shopping Mall)
Starway Hotel (Hangzhou Yipeng Shopping Mall)Starway Hotel (Hangzhou Yipeng Shopping Mall)Starway Hotel (Hangzhou Yipeng Shopping Mall)
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Guest Reviews of Starway Hotel (Hangzhou Yipeng Shopping Mall)

9.6/10
Excellent
420 review
Verified reviews
Location9.5
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(420)
Positive reviews(412)
Reviews with photos/video(26)
Friendly front desk staff(35)
Classy environment(26)
Easy to get around(26)
Perfect for business trips(22)
Delicious breakfast(21)
Average sound insulation(12)
Close to airport(8)
Convenient for shopping(8)
Negative reviews(8)
Hu
Queen Room
Stayed in May 2025
Business traveller
117 review
9.5/10
Amazing
Posted on Jun 26, 2025
Close to the lake, shops nearby, close to the metro station
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務。非常期待您的再次光臨!
The beautiful world
Guestroom (2 Beds)
Stayed in Jan 2024
Family
34 review
10/10
Outstanding
Posted on Feb 15, 2024
Great hotel to stay and rest. Very polite staffs. Easy to reach gorgeous. Close to a bunch of stores and malls.
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. Looking forward to your visit again!
Joseph 85
Queen Room
Stayed in Feb 2024
Solo traveller
1 review
9.5/10
Amazing
Posted on Apr 3, 2024
Good service. Free laundry service.
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Couple
17 review
8.0/10
Very Good
Posted on Mar 24, 2024
Location is near Yipeng Metro which is just 3 stops from Hangzhou Xiaoshan Airport. The short distance to the Airport of course means you could hear the planes flying above your hotel rooms every now and then. The hotel WIFI access was horrible if you don't have a China phone number. The staff took a long time to register it for me but it lost connection the next morning. Another staff re-registered it for me but worse, it lost connection the next hour.
Response from Property: Dear guest, we apologize for the unpleasant stay. We have listened to your feedback and will strengthen our efforts to improve our situation. We look forward to your next stay at our hotel
Rahat Absar
Guestroom (2 Beds)
Stayed in Sep 2023
Family
4 review
9.5/10
Amazing
Posted on Oct 27, 2023
Front desk and the stuffs were really helpful and the room is clean
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. Looking forward to your visit again!
Anonymous User
Guestroom (2 Beds)
Stayed in Apr 2024
Couple
12 review
10/10
Outstanding
Posted on May 13, 2024
The accommodation is very good, the service is very good, the staff are lovely and helpful. I'm a foreigner and want to connect to the internet but don't have a Chinese number. Probably the boss came up to the room to help make arrangements. The room is spacious and has all the necessary equipment. The laundry is on the ground floor, but it's a bit far away, but the subway is not far away. Food is not difficult to find. There's a lot of food near the accommodation, which gives you the opportunity to come again.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Anonymous User
Queen Room
Stayed in Aug 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Oct 10, 2024
It's really good. The service attitude at the front desk is also very good. They can also help with laundry. It's just that it's a bit far away and it's inconvenient to go out. There will be the roar of planes. It depends on personal acceptance. CP30 is the best value for money (?)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We sincerely apologize for the unpleasant experience we have brought to you. Thank you very much for your five-star review and look forward to your next stay.
Kandanxie(suoluomendejiezi)
Guestroom (2 Beds)
Stayed in Feb 2024
Business traveller
17 review
10/10
Outstanding
Posted on Mar 8, 2024
The room was very nice, the breakfast was rich and the service was also very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Queen Room
Stayed in Dec 2023
Business traveller
15 review
10/10
Outstanding
Posted on Feb 1, 2024
The room is clean, the service attitude is good, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Guestroom (2 Beds)
Stayed in Nov 2023
Travelling with friends
20 review
9.0/10
Great
Posted on Jan 4, 2024
Stayed one night during transit at Hangzhou Xiaoshan Airport. The hotel is 3 subway stops away from the airport and about 10 minutes walk from the subway exit. The room is newly decorated. The room I stayed in faces the street, so there is a little noise at night, but my sleep quality is not affected. I would like to thank the lady in the restaurant. Because I was catching an early flight, I went downstairs at 6 o'clock and wanted to pack a breakfast (breakfast starts at 6:30). The lady packed fried dough sticks, fried meat, yogurt and pickles for me without all the food. Before leaving, she asked me if it was enough. Through a few words with the lady, I felt that she is a warm-hearted person who brings warmth to everyone on the road. Next time I have a chance to go to Hangzhou again, I will go to Starway Hotel again for the lady!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Queen Room
Stayed in Apr 2024
Business traveller
36 review
9.0/10
Great
Posted on May 5, 2024
There are many good value for money restaurants around the hotel: it's right in front of KFC and a short walk down, and the surrounding infrastructure is good. The counter staff is friendly and the hotel is good value for money. I plan to visit again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Lananrumeng
Guestroom (2 Beds)
Stayed in Mar 2024
Family
5 review
10/10
Outstanding
Posted on May 4, 2024
I am very grateful to the front desk staff. Seeing that we brought our children, they took the initiative to give them delicious food. They were very enthusiastic, especially the sister with glasses. I was impressed.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Jinqitingzhangtang
Queen Room
Stayed in Mar 2024
Business traveller
203 review
10/10
Outstanding
Posted on Apr 22, 2024
The room is very clean and bright. The breakfast is very rich. I am very satisfied with my stay. I will come again in the future. The surrounding supporting facilities are complete and it is very convenient to eat.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Queen Room
Stayed in Sep 2023
Business traveller
4 review
10/10
Outstanding
Posted on Nov 18, 2023
Facilities: Complete facilities Sanitation: Clean and tidy Environment: Nearby snack street with convenient transportation Service: The reception service is very good and can also help with laundry
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Superior Double Room
Stayed in Feb 2024
Solo traveller
47 review
10/10
Outstanding
Posted on Apr 2, 2024
The room is very clean and tidy. I will stay here again next time I come to Hangzhou and recommend it to my friends.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. Looking forward to your visit again!