Wenyuan Hotel

The hotel was good in terms in location however the staff was unfriendly with us. The bed in the room was very hard and when you asked for help (service included) they said no because they supposedly didn't have any. They make you pay a guarantee that does not appear in the description of this hotel. I wouldn't go back there

Close enough to the metro to get to the good places. Room was OK. Bed was comfy. But the shower didn't drain well and was small and dark. Very strange order to numbering the rooms along the corridor as well.

Good place, clean and well decorated. Nearby there are some restaurants and also a metro station.

I don’t know why I can’t post a video here. I booked a room in this hotel for two nights during my stay in Hanzghou. The first night, I arrived and left the hotel room right away and came back after 12, I found that the ac has a loud terrible noise, no one was at the front desk, I put myself to bed as I was exhausted after long day, the second day I rush out and came back at night before 12 and I called the front desk to check that noise level, they sent a technician. He came up, checked tried to fix it, then he called the front desk, and said, change the room the noise won’t let him sleep. They took me in another room and even the noise was louder, the front desk receptionist checked by herself and told me it’s louder than your current room, we don’t have any other rooms, you might need to try to sleep here tonight. I recorded a video of the noise, but I am here allowed only to upload pictures. The second day, the refused to compensate me and they said you completed your stay, even I complained and they said we don’t have any other option. I mean how can you sleep in such a noise? Terrible experience.