Up Hotel

Up Hotel Reviews

Up Hotel

No. 62 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310007, ChinaView Hotel Details
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Up Hotel Guest Reviews

4.7/5
Outstanding
2495 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2495)
Positive reviews(2465)
Reviews with photos/video(241)
Easy to get around(294)
Convenient location(222)
Close to metro(192)
Friendly front desk staff(118)
Awesome amenities(111)
Delicious breakfast(103)
Stayed multiple times(31)
Excellent afternoon tea(22)
Negative reviews(30)
Yongzhebisheng2018
Superior Room (2 beds)
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The price is very favorable after using points to deduct it, and it also comes with 2 breakfasts. Like 👍 Very good, clean and hygienic, rich breakfast, and convenient transportation! I will choose this again next time I come to Hangzhou.
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel~Welcome to visit us next time~
Guest User
Selected Double Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 22, 2024
This hotel must be said to be very good, and the price of more than 200 yuan is very affordable. Before coming here, I went to another hotel, which cost more than 180 yuan. The hotel was too inferior and I couldn't stay there. Moved here quickly. The hotel is very close to the subway station, and the subway is right outside the door. This is also very convenient for tourists. It only costs about 15 yuan to take a taxi to Xihu. There is a large farmer’s market downstairs. It’s not noisy and you can go there to have some snacks! Breakfast is also very rich. I recommend everyone to stay here when coming to Hangzhou.
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
I'm not the kind of picky person, but I stayed in a deluxe double room, 415, and I was very satisfied. I booked it for one night at the beginning, and when I woke up the next day, I saw that there were mothers bringing their children here, and pregnant women also stayed here. I felt relieved. I decided to stay in Hangzhou for one more night. It was really not a delay. I had two children with me and had very high requirements for safety, water, and air conditioning. I was also able to wash clothes and was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for staying at Yapak Hotel and sharing your stay experience with us. In addition, I would like to introduce to you that the hotel is located in the bustling Wulin business district. The hotel is close to Exit B of Jianguo North Road Station of Metro Line 2 and Line 5, making travel convenient. There are supermarkets, restaurants, hospitals, banks, etc. in the surrounding area, and it is about 2.5 kilometers away from the West Lake Scenic Area, Intime Department Store, Kerry Center, etc.; the hotel is designed with a fashionable and warm modern feel and is a leisure boutique hotel. The guest rooms are elegantly and comfortably furnished, and the bedding and utensils are of high standard, eliminating the fatigue of traveling and traveling for guests. It is a great honor to know that the hotel's services have added comfortable and unforgettable memories to your trip. I believe your comments will provide meaningful reference value to more travelers. Thank you again for your review and we sincerely look forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Jul 2024
Family
21 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Just outside the door is the No. 2/5 Jianguo North Road subway station. The breakfast is also very rich, including noodles, wontons, small desserts for children, and fruit drinks. The shower and toilet are separated in the room, which is good. The downside is that there are obvious stains on the wall of the room. It would be best if it could be corrected.
Original TextTranslated by Google
Response from Property: Thank you for staying at Yapak Hotel and sharing your stay experience with us. In addition, I would like to introduce to you that the hotel is located in the bustling Wulin business district. The hotel is close to Exit B of Jianguo North Road Station of Metro Line 2 and Line 5, making travel convenient. There are supermarkets, restaurants, hospitals, banks, etc. in the surrounding area, and it is about 2.5 kilometers away from the West Lake Scenic Area, Intime Department Store, Kerry Center, etc.; the hotel is designed with a fashionable and warm modern feel and is a leisure boutique hotel. The guest rooms are elegantly and comfortably furnished, and the bedding and utensils are of high standard, eliminating the fatigue of traveling and traveling for guests. It is a great honor to know that the hotel's services have added comfortable and unforgettable memories to your trip. I believe your comments will provide meaningful reference value to more travelers. Thank you again for your review and we sincerely look forward to your visit again.
Guest User
Peppa Pig Family Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
To be honest, the facilities and equipment cannot be said to be bad, the service, parking space, breakfast, and the location are not bad either. Mainly, I booked a family room. The child's bed is directly opposite the central air-conditioning outlet, and the wind blows in my ears all night. , the sound was a bit loud, and there was a market outside the window. The noise started at around five o'clock in the morning, and the sound of eating supper at night kept me awake all night.
Original TextTranslated by Google
Response from Property: Dear guest, hello, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the best at the hotel. We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Tairantianxing
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 6, 2024
The structure inside the room is okay. Health: Not bad, Service: OK Environment: It’s more convenient to have breakfast Facilities: Convenient to use. Generally speaking, the exterior of the hotel is not as good as the interior. There is no breakfast provided, and the breakfast is really not good. It seems that it is provided. It is not recommended to have breakfast in the hotel. There are many breakfast shops around.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing to stay at Hangzhou Yabo Hotel. We are still a little disappointed that you did not get your full 5-point review. The hotel's breakfast is buffet style, providing porridge, noodles, wontons, and hot dishes. , milk, desserts, fruits... rich variety~ We will strive to do better, and will keep making progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
Zailushang
Superior Room (2 beds)
Stayed in Jul 2024
Family
13 review
4.8/5
Amazing
Posted on Jul 22, 2024
The hotel is located at Exit B of Jianguo North Road Subway Station. It is two stations to the West Lake Scenic Area. The room is comfortable and tidy, with dry and wet separation. The guy at the front desk provided late check-out👍 and luggage storage services. Hangzhou has developed rail transportation, and the subway can go to major stations to access scenic spots. It is recommended that those traveling to Hangzhou do not change hotels. It's convenient to eat and shop downstairs. I recommend Yaolinju on the right. The products are excellent and the prices are reasonable. All meals on weekends must be reserved in advance.
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6/9
Response from Property: Dear guest, thank you for your stay and your affirmation of our hotel. We are in a good mood every day. No matter how much sweat and tears we put in if we get your love, it is worth it. Because of your praise and encouragement, we are full of motivation. We will continue to do our best for every customer. Create a comfortable and warm environment. I also wish you a happy journey and happiness every day!!!
Guest User
Selected Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
I stayed here a few years ago. My husband gave this hotel good reviews and specified that he would stay here. Parking is convenient, check-in went smoothly, hotel sanitary facilities are good, and breakfast is included in the room. Very satisfied👍🏼 Not far from the West Lake, the best bicycles can sweep the world! There is a supermarket near the hotel, and there are quite a lot of late night snacks. Drinking wine and eating late night snacks are just a little kiss
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. You remember the good time here, which makes us very happy. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Suiyuebuliuhen
Discount Twin Room
Stayed in Jul 2024
Family
12 review
4.2/5
Very Good
Posted on Jul 14, 2024
It's very close to the subway station exit and easy to get out. The room is very clean. The special offer room I booked at the beginning had no windows and it was impossible to live in. The smell of the room was a bit big, so I decided to pay more and changed to a superior room. The breakfast is particularly delicious and rich. There is a residential building opposite. I only closed the window curtains at night when I saw someone coming in with a red laser pointer. I was so frightened that I immediately drew the curtains.
Original TextTranslated by Google
Response from Property: Dear guest, hello, after seeing your review, we regret that we could not give you a perfect stay experience. This is our biggest regret. We attach great importance to every guest's stay experience and hope to provide you with a satisfactory stay experience during your next stay. We look forward to your stay again.
Guest User
Selected Double Room
Stayed in Jun 2024
Couples
10 review
2.0/5
Posted on Jun 19, 2024
In fact, I don’t have high requirements for the environment at all, that’s why I gave it a bad review! The main reason is their attitude! This is a real experience. I arrived at 9pm and checked into the 5th floor. The carpet smelled very bad. The front desk said that the carpet was not dried and I was moved to room 703 (nightmare room). I won’t talk about the broken facilities! The light strips at the back are all off! The phone and TV remote were thrown away like rags in a drawer! It doesn't matter, I said that when I checked in! No other requirements! Just keep it cool indoors! Take a look at the results! I took this photo at 4:30 in the morning when the indoor temperature was 28 degrees! The front desk actually said it was a problem with my settings. I set the temperature to 20 degrees when I entered and it didn't come down at all. I couldn't get it to the lowest. They said it was a problem with my settings. Finally, I changed rooms around 5 a.m. I just want to say that I I walked more than 1,500 kilometers to travel, and it was too hot to sleep one night! What a nightmare! But the 707 I was given was very good and it was cooler. It was 24 degrees in the room without the air conditioner! You can live in his house. The location is convenient and the price is cheap! However, it is recommended not to stay in the room with 03! This room is also next to the elevator and utility room!
Original TextTranslated by Google
Response from Property: Dear guest, hello, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the best at the hotel. We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Minlejingru
Selected Double Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 8, 2024
酒店位置很好 樓下就是地鐵站 出行非常方便,樓下各種小吃飯店。滿足美食者的味蕾。所有服務人員都很熱情,老闆娘更是和藹可親,房間足夠大,居住感覺很好。下次來杭州還是首選這家酒店。
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crush0615
Elegant Single Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 28, 2024
位置很好找,一般來杭州都住這裏,離地鐵站很近!房間很大!衞生服務很好!前台小姐姐人也超級好!滿分滿分!
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Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 9, 2024
中規中矩的酒店,沒有很驚喜,早餐筷子沒洗乾淨,還掛着一根辣椒絲,是小朋友發現的。看中他的地理位置,離地鐵口很近,去哪都方便。這幾天杭州太熱了,教會了我老實做人,空調很強勁,因此讓我感冒發燒了。
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wall8238
Selected Double Room
Stayed in Apr 2024
Business travellers
38 review
4.3/5
Very Good
Posted on Apr 27, 2024
推薦理由:1. 交通便利,地鐵口。2. 周邊設施完善,有麥當勞、農貿市場、眾多餐飲店。3. 酒店經營者品牌意識強、服務理念也好,很多細節是五星級酒店才有的。4. 價格非常實惠,性價比超高。5. 早餐的果汁是現榨的,這是四星酒店才有的。
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6/18
Chenge
Selected Double Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 2, 2024
不錯 都市性價比超高的一家酒店了;房間乾淨整潔;前台小哥哥小姐姐都很親和力;服務意識比較強👍出門對面20米就是建國路2號地鐵站;去哪都方便;酒店旁邊小吃街;解決就餐難題123👍
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