Xiangsheng Xinyi Hotel

Xiangsheng Xinyi Hotel Reviews

Xiangsheng Xinyi Hotel

No. 259 Pinglan Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView hotel details
Xiangsheng Xinyi Hotel
Xiangsheng Xinyi HotelXiangsheng Xinyi HotelXiangsheng Xinyi Hotel
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Guest Reviews of Xiangsheng Xinyi Hotel

8.9/10
2587 review
Verified reviews
Location8.9
Amenities8.8
Service9.0
Cleanliness9.0
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All reviews(2587)
Positive reviews(2507)
Reviews with photos/video(334)
Friendly front desk staff(249)
Easy to get around(202)
Large rooms(155)
Close to metro(117)
Delicious breakfast(74)
Perfect for business trips(46)
Good views(18)
Negative reviews(80)
Taoziqishui🍑🌸
Deluxe City-view Twin Room
Stayed in Oct 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jan 7, 2026
I always stay here when I visit Hangzhou. It's super convenient, just a few steps from the subway station. The location is right in the city center of Hangzhou. Hygiene: I think it's the best in the area. Service: If you order takeout, it's delivered by a robot.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you so much for your high praise! Your satisfaction is our greatest affirmation and encouragement. We will work even harder to provide every guest with a comfortable and welcoming stay. The hotel is conveniently located, just 250 meters from Exit E3B of Qianjiang Century City Station (Lines 2 & 6), a 10-minute walk from Gate 7 of the International Expo Center, and only one subway stop (approximately 15 minutes) from the Olympic Sports Center. We strive to create a comfortable environment and provide attentive service to offer you the best possible experience. We hope you feel right at home here every time you stay. Welcome back again!
Guest User
Superior Queen Room
Stayed in Sep 2025
Business traveller
1 review
9.5/10
Amazing
Posted on Oct 28, 2025
Everything was really good, especially for the price. The only downsides are that the place feels a bit closed, and be prepared for a fully Chinese breakfast. No coffee or croissants here. Nothing else to note, the place is really great and provides with everything you can exledt from a hotel, , far exceeding my expectations for the price. And it is well located. The employees do not speak English, but they use translator apps without problems as soon as there is any doubt. They are very helpful.
Response from Property: 您好!非常感謝您抽出寶貴時間與我們分享您的入住感受,看到您對此次入住感到滿意,我們很開心,為您帶來愉悦的入住體驗,令您們備受歡迎、備受尊重、倍感美妙,一直以來都是我們孜孜不倦的追求,我們會再接再厲,力求更好,歡迎您的再次光臨!
M750440****
Superior City-view Twin Room
Stayed in Sep 2025
Travelling with friends
1 review
9.7/10
Amazing
Posted on Jan 1, 2026
Excellent! The hotel is surrounded by tall buildings, and the breakfast noodles are delicious.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Guest User
Superior Queen Room
Stayed in Nov 2025
Business traveller
9 review
8.5/10
Very good
Posted on Dec 6, 2025
Pretty good (from a foreigner) Big rooms. Super clean. Breakfast is fine. Bad- no coffee in the rooms. They’d never seen a Chinese visa before.
Response from Property: 感謝您抽出時間給予評價,雖然沒能達到您的預期,但您的意見對我們非常重要,我們將努力改進,以期下次能贏得您的滿分好評。
Guest User
Superior Queen Room
Stayed in Sep 2025
Business traveller
1 review
9.0/10
Great
Posted on Oct 26, 2025
I chose the non-smoking room, but I kept smelling the smoke… but they will clean the room every day, so 3 stars.
Response from Property: 尊敬的客人,很抱歉為您帶來不太好的體驗!我們一定會加強對房間衞生的標準,對房間保潔進行加強培訓,期待您的下次光臨與監督
Anonymous User
Superior City-view Twin Room
Stayed in Aug 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Nov 16, 2025
The room is large and clean. It has all the necessary amenities. It is convenient and near the subway. You can leave your luggage here.
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Jassie’s mom
Superior Queen Room
Stayed in Jan 2025
Solo traveller
22 review
10/10
Outstanding
Posted on Mar 17, 2025
Very nice hotel which provides everything you need for a comfortable stay. The staff helped me with food delivery because i put a wrong address.
Response from Property: Dear guests, hello! Thank you for choosing Hangzhou Xiangsheng Xinyi Hotel and giving a positive evaluation of our hotel. Your satisfaction is our greatest motivation. We will uphold our consistent warm service and look forward to bringing you the best quality stay experience again in the near future!
Kaijuwu
Superior Queen Room
Stayed in Jul 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 29, 2025
Nice accommodation, friendly staff, pretty design concept & excellent location. Saving this property for future visits
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Barborka12345
Superior City-view Double Room
Stayed in Mar 2025
Couple
8 review
7.5/10
Posted on May 4, 2025
The location was nice. I wanted to stay close to the river but it wasn’t that close, but still close to the metro so that was nice.
Response from Property: Dear guests, hello! Thank you for choosing Hangzhou Xiangsheng Xinyi Hotel. Our hotel is only a ten-minute walk from the river. We will work harder and hope to receive your five-star praise next time.
Anonymous User
Superior City-view Twin Room
Stayed in Sep 2024
Travelling with friends
2 review
8.5/10
Very good
Posted on Oct 30, 2024
Hotel location was very convenient, 30mins cab ride to hotel, very near to metro station and also about 20-30mins walk to 大莲花, 杭州奥体中心体育场, able to see a small section of the stadium from room window. Was there for Hua Chenyu concert. Hotel staff was friendly. Breakfast was simple local type. Room does not have fridge.
Response from Property: Dear guest, hello! Thank you for sharing your stay experience. All the staff of Xiangsheng Xinyi Hotel have been practicing the service concept of "satisfying guests and touching guests" with practical actions. Your satisfaction is our driving force to keep moving forward. All the staff of the hotel sincerely look forward to your visit again and sincerely thank you for your support and love for the hotel!
TaiTai014
Superior City-view Twin Room
Stayed in Sep 2024
Travelling with friends
59 review
8.5/10
Very good
Posted on Oct 19, 2024
Good hotel, location is not bad The staff doesn't speak English but is friendly and try to help. The room is specious and designed nicely.
Response from Property: Dear guest, thank you for taking the time to share your accommodation experience with us. We are very happy to see that you affirm and recommend the hotel room, and we are honored to receive your favor. We sincerely look forward to your next visit as pleasant as this time!
Guest User
Superior City-view Double Room
Stayed in Mar 2025
Solo traveller
8 review
9.5/10
Amazing
Posted on Apr 20, 2025
Stayed for one night. The hotel is very close to the stadium, walking distance. The room is clean, but there is no heating, the staff have provided a heater after my request. Breakfast is not that good and it’s located in a tiny room, which is not even a restaurant, only a few tables, not enough seats for everyone
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay. Since the hotel is centrally air-conditioned, the temperature in Hangzhou was over 30 degrees Celsius during your stay. The hotel air conditioning was set to cooling and could not provide heating. We are very sorry that we were not able to meet your satisfaction.
Guest User
Superior Queen Room
Stayed in Sep 2024
Business traveller
3 review
10/10
Outstanding
Posted on Jan 9, 2025
good location, clean, and smooth check in
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州祥生馨逸酒店,並對我們酒店給予肯定的評價。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待在不久的將來再次帶給您最優質的入住體驗!
Guest User
Family Suite
Stayed in Nov 2024
Family
3 review
7.0/10
Posted on Jan 9, 2025
The service staff does not smile or welcome us each time we step in. The moment we open the door they will look up and faster look down. During check in the lady that served us was very unfriendly. They offered us free breakfast if we help to do a review we rejected the offer, immediately her attitude got worst. We booked for 4 paxs but only have 3 paxs set of tow and slippers. I called to request but didn’t come till my second call. But for location wise it is very close to the train station. And they provide nice hot tea at the lobby for guest.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior City-view Double Room
Stayed in Mar 2025
Business traveller
44 review
10/10
Outstanding
Posted on May 28, 2025
Excellent hotel, friendly staff
Response from Property: 尊敬的賓客,感謝您花時間和我們分享您的住宿體驗。非常高興看到您對酒店房間肯定和推薦,非常榮幸也得到了您的青睞。我們真誠的期待您的再次光臨和此次一樣愉悦!